Prepaid card system family foods eng
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PREPAID SYSTEM FOR RETAIL (BOS’PREPAID)
Contents
1.
2.
3.
4.
5.
Target
Solution
Features
Processes
Q&A
Target of Family Foods Việt Nam
1.
Deploy Prepaid card system and Membership card system using
Contactless SmartCard
2. Apply cashless payment in whole FFVN system
3. Apply this system for shop management, online shopping store for
FFVN system and partners.
4. Membership cards and Prepaid cards are issued by FFVN and can be
used for all FFVN shopping malls on whole Vietnam.
5. High security with flexibility for expanding
3
Prepaid card Solution-BOS Prepaid System
BOS Prepaid system
1.
Prepaid Management
•
Card Issuing management
•
Topup / Payment transaction management
•
Settlement & Clearing management
2. Retail Management
4
System Architecture
Register/Topup
Shopping Malls 3
Head Quarter
Register/Topup
Shopping Malls 1
Register/Topup
Register/Topup
Store 1
5
Store 2
Store 3
Shopping Malls n+ 1
Shopping Malls 2
Store 1
Store 2
Store 3
Network Architecture
6
Framework Architecture
7
H2 : Module chức năng phần mềm
Prepaid Management
Card Mgmt
Customer Mgmt
Card personalization
Customer profile
Group / User define and permission
Card Issuing
Customer account
Backup
Card blocking Card lost
Loyalty Program
Automatically upate
Report
Report
Merchant Mgmt
Accounting
Accounting report
Group / Category
Merchant profile
Merchant settlement report
Daily/Weekly/Monthly report
Merchant account
Merchant clearing mgmt
Merchant’s finance report
Report
Report
Topup transaction report
Payment transaction report
Transactions Mgmt
8
Role permission - Backup
New card issuing
Topup transaction
Payment transaction
Reversal transaction (optional)
Clearing & Settlement Mgmt
Detailed Report
Retail Management
Card Mgmt
Role permission - Backup
Card perso
Goods setup
Group / User define and permission
Card blocking/Unblocking
Service setup
Backup
Card type setup: Kid - Adult
Automatically update
Member card setup
Merchant Mgmt - POS
POS setup (goods, price, stock,…)
POS report
Inventory Mgmt
Stock receiving
Stock delivery
Stock checking
Stock changing
Payment Mgmt
9
Goods/ services Mgmt
Payment by CASH / Prepaid card
Settlement report
Promotion program
Promotion program mgmt
Discount program mgmt
Loyalty – Customer Care Program
Accounting
Accounting report
Detailed Report
Loyalty customer, VIP customer
Daily/Weekly/Monthly report
Organization customer.
Merchant’s finance report
Membership card
Payment transaction report
Overall card process
Khách hàng vào trung
tâm mua sắm
Khách hàng đến
quầy chăm sóc
khách hàng để làm
thẻ
Yes
Lần đầu tiên?
Khách hàng muốn
nạp tiền vào thẻ
No
No
Yes
Khách hàng khai
báo thông tin và
mua thẻ với trị giá
ban đầu
Khách hàng đi chọn
hàng tại các cửa
hàng trong hệ
thống
Khách hàng đến
quầy chăm sóc
khách hàng để nạp
tiền
Khách hàng yêu cầu
thanh toán
Yes
Khách hàng tiếp tục mua
sắm ở cửa hàng khác?
No
Thu ngân nhập mã
hàng vào chương
trình
Chương trình tính
toán số tiền khách
hàng phải trả
Yes
Giỏ hàng còn
hàng?
No
Chương trình hiển
thị tổng số tiền phải
trả, Thu ngân báo
cho khách hàng
Khách hàng quét
thẻ
Hệ thống ghi nhận
giao dịch vào cơ sở
dữ liệu
Hệ thống trừ tiền
trong thẻ của khách
hàng
Hệ thống in hóa
đơn gửi khách hàng
10
Khách hàng ra khỏi
trung tâm mua sắm
Prpaid/Membership Card issuing
1. Customer requests new card at Customer Service Desk
2. Staff/Customer fill Card Register Form:
- Customer information
- Card type
- FFVN policy
3. Staff setup new customer on BOS
4. Staff prints and delivers perso card to customer with user
guide book.
5. DONE
11
Card Topup
Card Topup
1. Customer requests Topup transaction at Customer
Service Desk.
2. Staff receive cash and card from customer
3. Staff implements Topup service on BOS
4. BOS will add the exact money to customer account
and print a bill.
5. Staff deliver card and bill to customer
6. Customer can check card balance after that
7. DONE
12
Customer use card for payment
1. Customer buy goods or service
2. POS displays payment bill. Customer can choose
payment by cash or card
3. If card is chosen, customer touch card on reader
4. POS will deduct money from customer account and print
a bill.
5. Customer can check card balance after that
6. DONE
13
Card blocking / Card lost
1.
Customer requests card blocking / card lost at Customer Service
Desk (Form Filling if needed)
2. Staff search customer account on BOS by name, ID number, card
number,…
3. Staff implement card blocking on BOS. Card can not be used
anymore.
Card changing for lost card
1. Customer requests card changing at Customer Service Desk
(Form Filling if needed)
2. Staff implements Card changing on BOS
3. BOS will add the exact money to new card and print a bill.
4. Staff deliver new card and bill to customer
5. Customer can check card balance after that
6. DONE
14
Settlement for Merchants
End of period settlement (Daily/Weekly/Monthly)
1. End of period, accounting staff print out Merchant’s
settlement report with detailed transactions
2. Merchant confirms and sign.
3. Money transferred for Merchant by cash or banking
transferring
4. DONE
15
FLEXIBILITY TO EXPANDING
16
Expandable Modules
17
Kiosk for checking Transaction history, Card balance
Customer can check transaction history and Card
balance at KIOSK
- Customer touch the card on reader
- Kiosk will display last 10 (customizable) transactions
and Card balance
Kiosk can display other information:
- Building map
- Price list
- Hot deal
- …
18
How to deploy BOS PREPAID solution
Turn-key solution
• BOS Prepaid
• Card readers
• Cards
• Professional service
BCC - business cooperation contract:
• Invest
• Fee collection
19
Deployment plan
55 working days
Include:
• Requirements collection – Site survey - Document
• BOS customization - integration
• Pilot test
• UAT test
• Training – Transfer
• GOLIVE
• Operate – Support – Maintenance 12 months
20
THANK YOU
21
