VIET NAM NATIONAL UNIVERSITY
INTERNATIONAL SCHOOL
*

VINH HA FOOD PROCESSING AND
CONSTRUCTION JOINT STOCK COMPANY
(Department of Trading)
ADRESS: No. 9, Vinh Tuy Street, Hai Ba Trung District, Hanoi city

TEACHER: Associate Prof. PhD. Ly Phuong
Duyen
STUDENT: LE THI HUYEN MAI
STUDENT ID: 11071369
CLASS: IB2012C
MAJOR: International Business


Internship Report

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International School

HANOI, 2016

Exordium
Internship is one of the most important and indispensable subjects which is
practical for any students. In the internship period in Vinh Ha Food Processing and
Construction JSC, I have opportunities to approach the real working environment in
the company; also study and experience before accession to the future job.
My following six-week internship at the Department of Trading was an

interesting experience and important milestone in my study at International School.
I would like to express my gratitude to the support from Ms. Phuong Duyen, my
supervisor, as well as other staffs at Department of Trading, Vinh Ha Company. I
also praise all the efforts that our classmate have done in the internship period. We
have shared the knowledge, the ideas and the cooperation, and this was how we can
finish the Internship and complete the report. I hope to receive all the support for
years to come. This is very important that the sharing and connecting to the
practical work will be helpful for our future jobs.
Finally, I would like to extend a sincere thanks to my supervisor, Ms.
Phuong Duyen for guiding me during the Internship programm.
Thank you all!

Student: Le Thi Huyen Mai

2

Class: IB2012C


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Internship Report

International School

Information Page
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Internship Period: From 18/1 to 04/3/2016
Full name: Le Thi Huyen Mai
Phone: 0949.405.776
Email:
Specialized: International Business
Class: IB2012C - International School – Vietnam National University
Internship workplace: Vinh Ha Food Processing and Construction JSC
Department of Trading; Phone: 04.39873732
Address: No. 9 Vinh Tuy Street, Hai Ba Trung District, Hanoi city
Email:

GUIDING OFFICER INFORMATION
Full Name: Nguyen Duc Cuong
Chairman of Vinh Ha Food Processing and Construction JSC
Phone:

(+84) 906 281 123

- Email:

SUPERVISOR INFORMATION
Full name: Prof. PhD Ly Phuong Duyen
Phone: 0976.914.979

- Email:


Workplace: Academy of Finance

Student: Le Thi Huyen Mai

3

Class: IB2012C


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Internship Report

International School

TABLE OF CONTENTS
There is 4 main sections ( excluding the Opening and Information Page)

SECTION 1: MAIN CONTENT
Chapter 1: General information about Vinh Ha Food processing and construction
JSC
I. Overview of Vinh Ha Company…………………………………………..6
II. The foundation and development of the Company……………………….6
III. Vision- Mission- and core value……………………………………………7
IV. Organization structure………………………………………………………7
V. The products, markets and target customers……………………………..9
Chapter 2: Production and business activities of the company
I. Business’ strategy……………………………………………………………10
II. Process of the chain value……………………………………………………10

1. Supply and logistic operation……………………………………………..10
2. Producing and supplying service…………………………………………..10
3. Distribution………………………………………………………………….11
4. Sales and marketing…………………………………………………………11
5. Customer service…………………………………………………………….11
6. Corporation management……………………………………………………11
7. Finacing and Accounting…………………………………………………….12
8. Human resource management……………………………………………….12
9. Research and Development………………………………………………….12
III. Producing and suppying service management…………………………………13
1. Roles………………………………………………………………………….13
2. Strategy……………………………………………………………………….13
3. Evaluation…………………………………………………………………….14
Chapter 3: Report of internship purpose, work responsibilities, measure
I.
II.
III.

Internship purpose………………………………………………………..14
Work responsibilities…………………………………………………….14
Measure……………………………………………………………………15

Chapter 4: Internship achievement
I.
II.
III.

The strengthened theoretical knowledge…………………………………..16
Skill improvements………………………………………………………..16
Contribution to division…………………………………………………..16


SECTION 2: SHEDULE AND COMMENT

Student: Le Thi Huyen Mai

4

Class: IB2012C


Internship Report

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International School

SECTION 1: MAIN CONTENT
Chapter 1: General information about Vinh Ha Food processing and construction
JSC
I.
Overview of Vinh Ha Company
• Company Name and Trade name
Vinh Ha Food processing and construction joint stock company
•
•
•
•
•
•


Abbreviation: VINH HA FOOD JSC
Stock Code: VHF
Registered Capital: VND 215 billion (Two hundred and fifteen billion VND)
Par value of share: VND 10,000/share
Number of shares: 21,500,000 shares
Headquarter: No. 9A Vinh Tuy Street, Hai Ba Trung District, Hanoi City.
Tel: (+ 84) 4.39871743 Fax: ( +84) 4. 39870067

Student: Le Thi Huyen Mai

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Class: IB2012C


Internship Report

II.

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International School

The foundation and development of the Vinh Ha Company

Vinh Ha Company was established on May 8 1993 by Decision No. 44 NN / DOPDecision of the Minister of Agriculture and Food Industry or "Ministry of Agriculture and
Rural Development". The company has continually developed and gained high
achievements . Here are some of the important milestones of the Company:
- 1993: On January 8th, 1993, the Company was founded as the Food and Transportation
Company - a direct subsidiary of the Central Food Company 1.

- 1996: The Company merged with the Materials and Food Packaging Company.
- 2000: The Company merged with the Construction and Food Company.
- 2001: The Company merged with several units of the Union of Hanoi Food Companies.
On June 5th, 2001, the Company changed its name to Vinh Ha Food ProcessingConstruction and Transportation Company
- 2006: The Company changed its name to Vinh Ha Food Processing and Construction
Joint Stock Company with registered capital of VND 43 billion.
- 2012: Vinh Ha Food Processing and Construction Joint Stock Company raised its
registered capital to VND 215 billion.
Through 20 years of development, the Company has gained outstanding achievements,
contributing to the economic development of the country.

III.
Vission, mission and core value
4. Vision
By the strong aspiration of becoming the essential supplier in 2020, Vinh Ha Company has
desired to create a famous Vietnamese brand and carrying Vietnam out international
market.
5. Mission
- Be always the social dedicated provider to provide the best traditional valuable
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products and service, in order to improve quality of life
Always towards to customer’s satisfy, create meaningful jobs and advancement

opportunities for employees
- Increase values, benefits for investors
6. Core value
- Product quality and service decide the survival of the business

Student: Le Thi Huyen Mai


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Class: IB2012C


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Added value for society, customers, workers and shareholders are the targets and

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motivation of sustainable development
Innovative labor is the foundation of development
Coorporation, sharing, commitment are the foundation of corporate culture

IV.

Organization structure

A. Organization structure
In present, the organization structure of Vinh Ha Company has been fairly completed,
promoted its key functions and working it well, both in foreign and domestic; satisfying
foreign affair work requirements.

1.
-

Management Board
1 Chairman: Mr. Cuong Duc Nguyen
1 Vice chairman: Mr. Hai Van Pham
3 Members of the board

2. Director board
There is one director and no more than 3 deputy directors of the Company.
Director of the Company is the person who leads the Company, providing directions,
who has strategy functions, vision and goals. The board has responsibility of developing
the Government system for business, make sure every activities of the Company works in
the right way.
Deputy Directors take responsibilities for assigned tasks and laws by the Director. In
case of the absence of the Director, they are authorized to operate the activities of the
Company.
3.
III.1
a.
b.
c.
d.
e.
III.2

Departments and Branches
Specialized division
Department of Personel and Administration
Department of Finance and Accounting

Department of Trading
Department of Planning
Department of Technical issues
Subsidiaries

a. Center for Food Business Gia Lam
b. Center for Food Business Thanh Tri
c. Center for Food Business Cau Giay

Student: Le Thi Huyen Mai

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Class: IB2012C


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d. Agriculture and FoodProcessing EnterpriseVinh Tuy
e. Construction Enterprise 2
f. Products and Catering Services Introductive Center Vinh Ha

g. Import and Export Enterprise I

B. Organization structure model


Shareholders’
Shareholders’ Annual
Annual General
General
Meeting
Meeting

Management Board

Supervirory Board

Director Board

Import
Import &
& Export
Export Enterprise
Enterprise No.
No. 11

Dept.
Dept. of
of Personel
Personel &
& Administration
Administration

Vinh
Vinh Tuy
Tuy Enterprise

Enterprise

Dept.
Dept. of
of Finance
Finance &
& Accounting
Accounting

Vinh
Vinh Ha
Ha product
product Introduction
Introduction Center
Center

Dept.
Dept. of
of Trading
Trading

Construction
Construction Enterprise
Enterprise No.
No. 22

Dept.
Dept. of
of Planning
Planning


Thanh Tri Center

Dept.
Dept. of
of Technical
Technical Issues
Issues

Gia Lam Center
Cau Giay Center
Project
Project Management
Management Units
Units

V.
Products, market and target customers
1. Products
- Main products: rice, cassava, corn, soy- bean, animal foods
- Services: warehousing and constructions

Student: Le Thi Huyen Mai

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2. Market
China, Afican countries, USA, Brazil, India, Argentina, and Vietnam
3. Target customers
Merchants, food factories and final customers

Chapter 2: Production and business activities of the company

I.

Business’ strategy

In the next 5 years, Company is focusing on lands, warehouses, development of
traditional and strengthened agricultural products; restructuring the Company in the
simple ways; streamlining the system and rearranging human resource.
Moreover, it is also looking for other business products and service to expand new
business items to solve jobs for workers.
II.
Process of chain value
1. Supply and logistic operation
Supply chain management associated with virtually all business operations of the
production, from the planning and management process of sourcing, procurement,
production of final products… to work in collaboration with partners, suppliers, channels,
intermediaries, service providers and customers.
As the Food Processing and Construction Company, supply chain and logistics are one of
the most important sectors of the business. In general, information flow and product flow

are as follow:

Student: Le Thi Huyen Mai

9

Class: IB2012C


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2. Producing and supplying service
Producing and supplying service management are not the simple sectors. On the one hand,
the diversified demands of customers lead to diversified qualities and services. However,
those demands are changing very quickly.
In this sector, Vinh Ha Company has a separated department which is in charge in
supervising where the sources are from and how the production line works.
Quality management is formed based on the need to limit the errors or omission in
manufacturing products. Previously, manufacturers often check product quality in the final
stages. This technique has given rise to charges, especially when scaling up production,
and still have errors, omissions. Therefore, new ways have been used as quality control,
quality assurance, quality management and quality control synthesis.
3. Distribution
Products are transfers by trucks, planes and service company like DHL… from the
factories to the customers. They are merchants, other food factories and final retailers such
as final customers. The international markets of Vinh Ha Company are China, Afican

countries, USA, Brazil, India and Argentina, so how to distribute products and services is
the chain of activities which require a good plan. Besides, Vinh Ha Company focuses on
saving costs but still working well in everything.
4. Sales and marketing
In this field, Vinh Ha Company does not focus much on marketing. They put attention to
how to satisfy the customers in best products and services. Vinh Ha Company has its
certain markets and is going to expand it in the future.

Student: Le Thi Huyen Mai

10

Class: IB2012C


Internship Report

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International School

5. Customer service
The field of customer service is one of my work in Trading Department. Our
responsibilities in here is to take the phones from customers, receiving orders, transferring
orders and answering questions. If there are any big problems, we have to move it to the
managers. Our task is guaranteeing the customers’ satisfaction.
6. Corporate management
Corporate management is the large term of any business. Generally, Vinh Ha Company has
its completed system. The objective of corporate management is to ensure a sustainable
and profitable business operation, so the key task of the administrators in any enterprise

must follow:
-

Develop a positive working environment, create strategic direction.
Allocate and arrange resources
Improve the quality of governance, efforts in organizing
Create perfection in the operation and administration

These tasks help administrators determine the scope of work, set priorities and identify
important relationships between them.
7. Financing and accounting
Financing and accounting play the most important roles of Vinh Ha Company. The bigger
the company is, the more completed in finance is.
A field of accounting that treats money as a means of measuring economic performance
instead of as a factor of production. It encompasses the entire system of monitoring and
control of money as it flows in and out of an organization as assets and liabilities, and
revenues and expenses.
Financial accounting gathers and summarizes financial data to prepare financial reports
such as balance sheet and income statement for the organization's management, investors,
lenders, suppliers, tax authorities, and other stakeholders.
8. Human resource management
This is a function within an organisation concentrated on recruiting, managing and
directing people who work in it. Human Resource Management deals with issues related to
compensation, performance management, organisation development, safety, wellness,

Student: Le Thi Huyen Mai

11

Class: IB2012C



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benefits, employee motivation, training and others. HRM plays a strategic role in
managing people and the workplace culture and environment. If effective, it can contribute
greatly to the overall company direction and the accomplishment of its goals and
objectives.
In Vinh Ha Company, people work by top- down style management.
9. Research and development
As the vision of the company, in the next 5 years, Vinh Ha is expanding their products,
services; rearranging labor and restructuring its systems.

III.

Producing and supplying service management
1. Roles
Production management is a combination of construction activities and process of using
inputs required by the client to perform identified targets.
Quality management activities is essential for the production of your business. If the
products and services you provide are inconsistent with the demands of the market, you
may lose customers, then sales and service is reduced, and there are difficulties in
recovering your brand images.
Management is the activities related directly to organization, control and coordination of
resources, in order to achieve goals.
Production management performed by a group of people responsible for the production of

goods and services to society. Production function is a basic function of the enterprise, it
can affect the success and development of the business as it impacts directly on the
products and services provided, affect the cost and quality measure. Than ever for success
and sustainability of business, we need to appreciate the importance of production
management.
2. Strategy
Vinh Ha Company’s production system simply consists of two areas or main activities:
“Production support areas” and “Production areas”.
Production support areas include the parts to undertake tasks such as customers seeking,
production planning, preparation of human resources, equipment, product quality
inspection, storage, sale ...

Student: Le Thi Huyen Mai

12

Class: IB2012C


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Production area is the part generating products from the resource provided by production
supporting areas.
2.1 Vinh Ha Company’s strategy
-


Completing production function, providing products with the right amounts and

right quality in the right time
- Creating and maintaining competitive advantages of the business
- Creating the flexibility in dealing with constant demands
- Guaranteeing the effectiveness in production
2.2 Main terms
- Designing production system
- Methods of producing
- Controlling the process
3. Evaluation
Vinh Ha Company is the big company with over the 20.000 billion VND total income in
2015. In order to make sure every step in the production line works properly, they have
very well teams of management.
The production managers in the enterprise can make business succeed or fail based on their
decisions. In fact, management activities are effective when:
-

Minimizing input costs while maintaining output
Or keeping the inputs while producing more output
Or just reducing input costs, has increased production output.

The less costly resources, the higher efficiency the production and business.
Chapter 3: Report of internship purpose, work responsibilities and measure
I.

Internship purpose

The recent study by the Association of Universities and NACE demonstrates that students
who have internship experience will have more opportunities to find a job than those who

do not. NACE's study also found that students with internship experience often get a higher
salary at the beginning.
As for myself, the most important goal in the internship at Vinh Ha Food processing and
distribution JSC is to approach the practical work in the real working invironment; getting
experience while study and learn more. In addition, reaching the specialized job in
practical environment also give me chances to discover and develop my ability and my
potential in the future.
II.

Work responsibilities

Student: Le Thi Huyen Mai

13

Class: IB2012C


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Following the six- week period at the Department of Trading, Vinh Ha Company, I was in
charge of these work:

• Receiving documents, phone calls from customers
• Keeping contacts with the partners by mail, e- mail or phone
• Familiarising office tasks such as photocopy, scan, …

• Understading the process of working
• Knowing steps of holding an event and meetings
III.
Measure
1. Delivery of documents
At the beginning of the first working hour, I receive the relevent documents (if any) from
agencies. Then I check the contact information and deliver them to related offices.
Besides, my task was to receive phone calls from customers who wanted to order products
(often wholesale agents), taking notes and then reporting to my department managers. With
respect to some strange calls, I had to ask the leader for help.

2. Keeping contacts with the partners by mail, e- mail or phone
This is actually useful important work for me grasping information and developing my
communication skills. When exchanging information, it requires the ability of controlling
speed, intonation with respectful attitude. When calling to listeners, I must introduce who
and where I am; and then the information should be transferred clearly and fully. Besides,
any information was taken note and report to the Department manager.

3. Familiarising office tasks such as photocopy, scan, …
These are casual works in an office and familiar with a student. Instead of asking for help,
I learnt using machine to do it myself. I also typed documents as leader’s guide.

4. Synthesize information about main events and meetings
This is a familiar work of university students. During student life, we had a lot of events
which gave us experience. However, holding events or meetings at the Company required
more professional work style. I had to collect necessary documents and took note the main
keys for the meeting under the support of the supervisor. Moreover, in the practical
environment, the synthesis of information must be careful, accurately and update.

5. Other works

Student: Le Thi Huyen Mai

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Class: IB2012C


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As a member of Trading Department, along with the main tasks, I had chances to expose
the works to other departments; as well as taking part in various activities. In order to
complete my tasks well, I had to link closely with other people.

Chapter 4: Internship achievements
I.

The strengthened theoretical knowledge

Firstly, the internship period at Vinh Ha Food processing and construction JSC had created
chances for me to deal with English documents and reaching knowledge. Everything about
economy sector had been updated constantly so I had to catch it timely.
In particular, I had the opportunity to approach the practical environment of the subjects I
studied, such as the foundation, development of ASEAN, China – ASEAN,… and the main
topic of Vietnam’s foreign economic affairs.
This application of knowledge into practice helped me understand the external economic
problems, while improving the skills like analysis, synthesis, report. This application of

knowledge into practice helped me understand the external economic problems, while
improving the skills like analysis, synthesis, report,…
II.

Skill improvement

Study must be accompanied by practice. During 6-week internship, I was approach an
effective working environment, where the ability and skill of the staffs were promoted. As
the member of Department Of Trading, my main tasks were typing and translation.
Furthermore, I also known how to prepare and answer an email properly. Some office
skills such as words, excel, power point for meetings are significantly improved.
This was the important time for me to change myself from a shy person to a confident one
by developing my communication skills.

III.

Contributions to the Division

The process of internship at Trading Department in Vinh Ha Company had created
opportunities for me to contribute my best to the work:

Student: Le Thi Huyen Mai

15

Class: IB2012C


Internship Report
•

•
•
•

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International School

Responsible for receiving and returning documents
Responsible for typing documents
Responsible for receiving phone calls from customers
Responsible for supporting to hold an event

SECTION 2: SCHEDULE AND COMMENT

Student: Le Thi Huyen Mai

16

Class: IB2012C


VIETNAM NATIONAL UNIVERSITY, HANOI

SOCIAL REPUBLIC OF VIETNAM

INTERNATIONAL SCHOOL

Independence – Liberty - Happiness


Schedule of the graduate internship
1. Internship unit: Department of Trading- Vinh Ha JSC
2. Supervisor: Prof. PhD Ly Phuong Duyen
3. Student’s full name: Le Thi Huyen Mai
Student ID: 11071369

Class: IB2012C

Major: International Business

Week

Date

Tasks performed

1

18/1- 22/1

-

Studying about Vinh Ha Company in detail
Reading documents
Learning about kinds of rice

2

25/1- 29/1


-

Knowing about kinds of rice
Supporting to perform events of the company

3

01/2- 5/2

-

Preparing events with members of department
Collecting orders

4

15/2- 19/2

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Holding events with members of department
Checking orders
Transferring orders to the factory

5

22/2- 26/2

-


Typing documents
Arrange documents

6

29/2- 04/3

-

Writing Internship report


SOCIAL REPUBLIC OF VIETNAM
VIETNAM NATIONAL UNIVERSITY, HANOI

Independence – Liberty – Happiness

INTERNATIONAL SCHOOL

Graduate Internship Evaluation
(for Supervisor)
Full name: Le Thi Huyen Mai
Student ID: 11071369 Class: IB2012C

Major: International Business

Internship unit: Department of Trading- Vinh Ha JSC
Supervisor Signature: Prof. PhD Ly Phuong Duyen
1. The performance of the schedule:
- Internship period starts from 18/1 to 04/3

2. Awareness, attitude:
………………………………………………………………………………………
………………………………………………………………………………………
………………………………………………………………………………………
………………………………………………………………………………………
3. Other comments:
………………………………………………………………………………………
………………………………………………………………………………………
………………………………………………………………………………………
………………………………………………………………………………………
………………………………………………………………………………………
………………………………………………………………………………………
Hanoi,…………………
Supervisor
(Signature and Full name)


VIETNAM NATIONAL UNIVERSITY, HANOI

SOCIAL REPUBLIC OF VIETNAM

INTERNATIONAL SCHOOL

Independence – Liberty - Happiness

Graduate Internship Evaluation
(for Internship Company/Institution)

Full name: Le Thi Huyen Mai
Student ID: 11071369


Class: IB2012C

Major: International Business

Internship unit: Department of Trading- Vinh Ha JSC
Internship period starts from
Sponsor: Nguyen Duc Cuong
1. Compliance with regulations of the company/institution:
………………………………………………………………………………………
………………………………………………………………………………………
2. Relationships, communication in the company/institution:
………………………………………………………………………………………
………………………………………………………………………………………
………………………………………………………………………………………
3. The assessment of knowledge, skills and attitudes:
………………………………………………………………………………………
………………………………………………………………………………………
………………………………………………………………………………………
………………………………………………………………………………………
………………………………………………………………………………………
………………………………………………………………………………………
Confirmation
of Internship Company/Institution
(Signature and Full name)

Hanoi……………..
Sponsor
(Signature and Full name)



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Báo cáo thực tập tốt nghiệp

Le Thi Huyen Mai

20

Khoa Quốc Tế

Lớp: IB2012C