Fullname : Tran Thi Phuong Nhung
Mssv : IEC20PL471
Subject : Business Etiquette
Instructor : Nguyen Huu Ngoc

Homework : The difference between business culture in the US and Vietnam

Aspect

Vietnam

America

References

Time

Firms in Vietnam tend

In the United States,

+

to be time elastic.

punctuality is highly

/vi-vn/Tin-tuc-

Although time is also

valued in meetings and

su-kien/Tin-tuc-

considered an

working sessions. Time is chi-

important factor in

very important to

tiet/articleId/1

work, it is not as strict

American

3341

as in the US. In

businesspeople, and they

-://baolanhdinh

Vietnam, being a little

are very punctual and


cu.vn/dat-nuoc-

late or delaying the

rarely late in meetings.

va-con-

deadline is not a big

Because the delay is

nguoi/my/6-

deal, as long as there

interpreted as

van-hoa-noi-

is consensus between

impoliteness,

bat-phong-cach-

the parties.

carelessness, contempt


lam-viec-cua-

for customers and

nguoi-my

partners, or

-

incompetence in time



management.

nsangdethanhco
ng.com/mot-sodiem-khac-bietgiua-van-hoadoanh-nghiep-

Work style

In Vietnamese

Individual people are

phuong-dong-


businesses, there is a


encouraged to live freely,

va-phuong-

trend to promote the

frankly, independently

tay.html

sense of collective

not only in thought but

-

solidarity and

also in action. Because

https://tailieu.v

sustainability while

they believe that each

n/doc/tieu-

discouraging


individual is a nucleus of

luan-van-hoa-

individual effort that

society, the goals of the

trong-giao-tiep-

is unrelated to the

business must be

kinh-doanh-cua-

collective. Individuals

associated with the goals

cac-nuoc-

are influenced by the

of the individual,

phuong-tay-

collective and must


bringing benefits to the

1679644.html

always be aware of

individual. If assigned to

-

how to reconcile and

do a certain job in

https://freetalk

integrate with their

groups, they get together,

english.vn/van-

surroundings in order

assign specific work to

hoa-giao-tiep-

to achieve harmony.


each person, when the

kinh-doanh-cua-

Individual work goals

project is completed,

nguoi-my

must be aligned with

each individual returns

-

the collective's aims,

to his or her job,



bringing benefits to

regardless of together.

earchgate.net/p

the collective.


ublication/3348

Therefore, in the East,

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an enterprise that is

AP_KIEN_THUC_

assessed as a good

VAN_HOA_MY_C

and reliable collective

HO_SINH_VIEN_

has a more

CHUYEN_NGAN

competitive advantage

H_TIENG_ANH_

in recruiting

DUA_TREN_CAC


resources.

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Management

In Vietnam, the gap

In American companies,

AN_HOA_DOI_L

style

between leaders and

the boss is also a person

AP_CUA_GEERT_

employees is quite

who earns money like

HOFSTEDE/link

large, the boss is a

other employees, only


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person of high status,

the rank, vision as well as

c370a7119d5/d

the gap is quite large

salary are higher than

ownload

compared to

other employees. Leaders -

employees; Power is

and employees have a

https://toplist.v

concentrated mainly

generally equal

n/top-list/su-


on the leader. In

relationship. Employees

khac-nhau-

Vietnamese

are empowered to carry

giua-van-hoa-

companies and

out the organization's

giao-tiep-ung-

enterprises, most of

work and hold

xu-cua-nguoi-

the work, direction

themselves accountable

viet-voi-nguoi-


and solution of a

for the results of their

my-2004.htm

project or problem of

work when the leader

-

the company are

raises a problem; at the



decided by the leader.

same time, employees

ogle.com.vn/sea

Therefore, the

are empowered to carry

rch?q=s


responsibility and

out the organization's

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pressure of the

work and hold

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people. The leader is

themselves accountable

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relatively large, the

for the results of their

u+gi%E1%BB

higher the leadership

work when the leader

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level, the greater the

raises a problem.

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ability to influence

Therefore, the

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many employees in

productivity and

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the organization. The

flexibility of employees is

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success of Eastern

one of the important keys %E1%BA

businesses is often


to a successful business.

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mainly determined by

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the ability of the

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leader.

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Uniform

Most Vietnamese

Americans are known for

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companies and

being laid-back,


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businesses often pay

undemanding, and

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attention to the

unconcerned with how

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external appearance

other people dress. On

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such as clothes that

the street, distinguishing

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are suitable for office

caste, local culture, or


%C3%A0+vi

culture, neat and tidy.

occupation based on

%C3%AAt+nam

Because the external

outerwear might be

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appearance will show

difficult. In most

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the prestige of the

companies in the US,

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individual and the

employees are allowed to


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company. In guiding

wear loose clothing that

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and training

is not too strict but not

q=s%E1%BB

employees, companies

too revealing because

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especially come to

what businesses care

%C3%A1c+nha

guide the etiquette of

about is productivity and


u+gi%E1%BB

communication

work results rather than

%AFa+thi

culture in the

the appearance of

%C3%AAn+h

workplace. From the

employees. their.

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smallest details are

However, American

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the head, hair to the

businessmen's


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way of dressing and

conferences, seminars,

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costumes.

parties and receptions

%A1n+v

are equally beautiful and

%C3%A0+ng

splendid as in other

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countries.

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Cutural

Vietnam, like Eastern


People in America treat

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each other fairly and

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Korea, China, and

have freedom. Therefore,

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Japan, places a

American business

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premium on how to

culture is not too rigid

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address and behave in

about form, but


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communication, as

emphasizes on

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well as the culture at

naturalness.

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the table and the way

-In terms of posture,

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people dress in the

Americans consider

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workplace. The act of

bowing as an act of


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smiling and agreeing

humiliation. When they

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with a partner, even if

want to assert

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you don't fully

themselves to the other

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comprehend what the

person, they tend to raise

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other person is saying,

their heads and lean


WfAAQE&sclient

is considered

back. Americans can put

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courteous in

one foot on the other and

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Vietnamese business

lean back when talking to

egwA8#imgrc=I

culture.Smile and nod

guests.

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to demonstrate that

-About shaking hands,


M&imgdii=tGygl

they are paying

Americans have a habit

1hJU-MeUM

attention to what the

of shaking hands firmly

other person is saying,

using the whole hand,

not to express

not just the finger to

agreement with the

show friendliness and

concept. Furthermore,

enthusiasm. A loose

when both parties are


handshake can be seen as

of the same sex, the

uncertain, lack of

custom of shaking

confidence, and even

hands is very

aloof in a relationship.

widespread in

-In terms of facial

Vietnam, and this

expression, for

communication countries such as


action is performed

Americans, shaking their


both before and after

head from side to side

the meeting. They

means disagreeing.

normally shake hands

Nodding means

with two hands, with

agreement. Raise your

the left hand on top.If

eyebrows to show

your partner is a

surprise.

woman, wait for them
to put out their hand
first, if they don't want
to, give them a small
Perspectives at
work


bow.
Vietnam tends to be

In American culture,

softer than American,

people "live to work" and

the concept of work in

always strive to get a

Vietnamese culture is

raise and promotion

"work to live", the

based on their actual

manager's role is to

ability. The American

promote unity,

motto of life is "the


solidarity, and work

winner takes it all", so

efficiency. shared;

Americans love to flaunt

Conflicts are resolved

and discuss their

by compromise and

successes and

negotiation. An

achievements. Americans

effective manager is

tend to believe that

one who has the

people are always

support of many


capable of doing things in

others, not based on

a better way.

ability.


Long-term bias

Most businesses in

and Short-term

Vietnam are long-term tends to be short-term. In

bias

Meanwhile, America

oriented. Specifically,

American culture, truth

in Vietnamese culture,

can only be "right" or

truth depends on


"wrong", judging things

many variables such

can only be "good" or

as situation, context

"bad". Americans often

and time. The

have little patience,

Vietnamese display a

waiting; disregard the

traditional ability to

past. Americans often

adapt easily to

have a saying "Let the

changing conditions;

past rest in peace." What


they very patiently

happened in the past is

wait for the results to

no longer worth

be achieved; respect

mentioning

Avoid Risks –

the past.
Based on opposing cultural value pairs, Dutch

Take Risks

psychologist Geert Hofstede , Both Vietnamese
culture and American culture are inclined towards
risk taking, but in American culture, the level of
risk taking is higher. Vietnamese culture as well as
American culture is very easy to accept new
things; people tend to think that it is not necessary
to have many rules; work hard, listen to the
opinions and views of others.

-Above is a table comparing business culture between the US and Vietnam. Here

are some illustrations for the above 8 comparison factors:


1.Time
Blue : America
Red : VietNam

2. Work style

Blue : America
Red : VietNam

3, Management style

Blue : America
Red : VietNam

4, Uniform


American

Viet Nam
5. Cutural communication

American

6. Long-term bias and Short-term bias

Viet Nam



Viet Nam
7. Perspective at work

8. Avoid Risks – Take Risks

America