Handout for tutors
Unit 1:

 Speaking card: page 8
A( student): good morning, I want to know some information about the course, so, can I
ask you some questions?
B( counselor): yes, of course!

College
Mode

Duration
Award

Description

Course 1
Electronic engineering
Which college provides this course?
 HaUI provides this course.
Which mode of study is this course?
 It’s a full-time course.
 It’s an evening class.
How long does the course last?
 It lasts 8 months.
Which award do students earn after the
course?
 They earn a National…..
1. Entry requirements: what was the
entry requirements last year?
 It was 20points…

 It didn’t have the entry
requirements.
2. Facilities: how are the facilities of
that college?
 There are….
3. Total credit: How many credits do I
take in total?
 You will take totally 150 credits
4. Basic subject: What are basic
subjects that I study?
 Some basic subjects are…..


 Writing: write an email to the university to ask for information about the
course:
To:
From:
Sub: requesting information about master’s program
Dear Sir or Madam,
I am writingthis email ro request information about master’s program in Electronic
Engineering at HaUI
I would really aprreciate if you could also share information about:
1. Curricula
2. Professors
3. Facilities
4. Tuition fee
Please send this information to my email
Should you have any questions, please phone me at 1667-998-775
Thanks for your assistance and cooperation!
I am looking forward to hearing from you soon!

Yours faithfully
Sam

 Topic: talk about your education at university
I’m a second year student at HaUI & my major is electronics engineering. I’m in a fulltime course, I started it 2 years ago and I just have 2 years left. I’m enjoying it a lot so it
will be sad to finish.
I have classes in the mornings and afternoons, but sometimes I have laboraty tests in
the evening.
you know, I have totally 162 credits, it means that I have time to self-study. In this
semester, I’m studying my major subjects such as analogue electronics, CAD, electrical
principles, digital electronics… I can balance between the theoretical & practical
opportunities.
Moreover, I can use a lot of study skills such as time management skills, note taking
skills or organization skills. I think that’s very important.


Unit 2:

 Speaking card :page 18
A( candidate): I have read a job advertisement on the internet, so, can I ask you fof
more information about the job duties?
B(recruiter): yes, of course….
candidate
Job title

 It’s technical engineer

recruiter
What is the job title?


Position

What position is it?

 It’s sales.

Location

Where is the workplace?

 It’s in CauGiay,HN

Schedule

What about the working

 You will work from Mon to Fri,

(working-

hours?

and from 8am to 5pm.

hours)
Main duties

What are the main duties?

 You are responsible for

establishing ….& negotiating….
 You have to establish…&
negotiate…

 Topic: talk about your ideal job in the future
My ideal job would be an electronics engineering because It is my dream when I was
young. I’d like a full- time work so I intend to apply at Intel, Silicon Valey.
My workplace would give me enough space and well-equipped. You know, I just have
to work about 8 hours a day on weekdays, and it will pay me well.
Talking about my main duties, as I said I will work as electronics engineering, so I will
be responsible for bringing electronic components together as well as correcting
equipment.
The thing that I love the most is that job security and good promotion prospects.
Moreover, I can use my creative abilities
I really love this job so I will encourage me to work at my best


 Writing: write an email of application in response to the ad:
To:
From:
Sub: response to the ad.
Dear Sir or Madam,
I am writing this email to apply for the position of Electronics Engineering that I saw
advertised on your official website yesterday. I am interested in working in this position
with your company.
For the past 2 years, I have been working in a local company and I have experience inn
electronic field. In addition, I can communicate and manage time effectively. I do hope
that ny qualifications and experience will meet your requirements for this position.
I am looking forward to working with your company. You can contact me for any details
required.

Sincerely,
Sam


Unit 3:

 Speaking card: page 30
A( professional electrician): I need a wrench but I left it in the tool kit in the garage.
B:( apprentice): oh, I can help you to get it. But you should give me some information so
that I can get the right one.
A: oh, yes.
Kind of tool
What kind of wrench do you need?
 I need an Allan wrench
Brand
What brand is it?
 It’s Patton
Functions
What is it used for?
 It’s used to tighten the….
Material
What is it made of?
 It’s made of metal. It’s easy to carry
and affordable
Size
What size is it?
 It’s medium
Shape
What shape is it?
 It’s L-shaped and it has a

hexagonal head.
Color
What color is it?
 It’s black & white.

 Topic: talk about the types of tool based on given cues
Screwdriver
Part of tool: handle, shaft, tip
Shaft: steel
Handle: metal or plastic/ square or oval in cross-section
Flathead screwdriver
Description:
- single slotted head
- blade tip: wedge-shaped
Function: drive straight slotted screws
Phillips screwdriver
Description:
- cross slotted head
- blade tip: look like a plus sign (+)
Function: install Phillips-head screws
Stubby screwdriver
Description :
- smaller than normal screwdrivers
- short blade and handle
Function: turn screws in area that a
normal screwdrivers cannot reach


I’m going to introduce our new products. We have just launched three types of
screwdriver. They are Flathead, Phillips & Stubby screwdriver. There are 3 parts

of tool: handle, shaft and tip. The shaft is made of steel, the handle is made off
metal or plastic and it is square or oval in cross-section.
I will give you more details about them:
 First, the Flathead screwdriver: it has a single slotted head and
wedge-shaped blade tip. It is used to driver straight slotted screws
 Next, the Phillips screwdriver: it has a cross slotted head and the blade
tip looks like a plus sign. It is use to install Phillips-head screws.
 The last one, the Stubby screwdriver: it is smaller than normal
screwdrivers. It has a short blade tip & handle. It is used to turn screws
in areas that a normal screwdriver can’t reach.
That’s all about our new products!

 Writing: write an email to order some tools from a tool store.
To:
From:
Sub: ordering some tools
Dear Mr/Ms,
Thank you for sending your catalog so promptly.
I’d like to order th following iterms:
1
2
3
4
5

Iterm
Wire strippers
Flashlight
Utility knife
Wrench

Screwdriver

Quantity
3
2
2
3
4

Unit price
$10
$20
$25
$15
$10
Total

Total
$30
$40
$50
$45
$40
$205

I will pay $205 in cash on delivery. Please deliver the goods by April,25th to the address:
99 Nhon Street.
If you need more information, you may contact me on my cell phone at 1667-998-775 or
my email at .
Sincerely,

Sam


Unit 4:

 Speaking card: page 42
A(customer): good morning, I’m calling to complain about a technical problem.
B( technician): oh, I see. What your name?....
Name of customer
Order number
Description of goods( kind of
product)
Model number
Details of complaint
Solutions offered
Customer response

What’s your name?
What’s the order number?
 The order number is…
What kind of product would you like to
complain?
 I’d like to complain about the laptop
What’s the model number?
 The model number is…
What happened with your laptop?
 The cursor….
What will you do then?
 We will repair and give you $10….
Ok, that’s very reasonable!


 Topic unit 4: make a report to your manager
Name of customer

Linda

Order number

240793/19

Description of goods( kind of product)

Laptop

Model number

1402

Details of complaint

The cusor can’t be moved by using the
touchpad

Solutions offered

Repair, $10 discount off next purchase

Customer response

accept



Linda had complained about the laptop which she bought from our store. The cusor
can’t be moved by using the touchpad. It’s model was 1402 and the order number was
240793/19. Therefore, we had to repair the cursor by the end of the week. Besides, we
promised to give her $10 discount off the next purchase and she accepted our offers.

 Writing: write an email to complain about the problem with your product:
Sam
99 Nhon Street

20 December 2016
Dear Sir or Madam,
RE: complain about faulty laptop
I am unhappy with the quality of the Laptop I bought from you on April,15th and I am
writing to seek a replacement.
I cannot move the cursor by using the touchpad. I had to use the mouse to move it. I
would like you to replace it with another touchpad for free.
I have attached a photocopy of my receipt as proof of purchase.
I would like to have this problem fixed quickly please.
You can contact me on 1667-998-775 to discuss this matter further.
Yours faithfully,
Sam


Unit 5:

 Speaking card: page 53
A: hello, let’s discuss about the specificaions of ASIMO
B: oke

Name
Developer
Shape
Weight
Height
Width
Color
Main elements
nPower
Control systerm

What is the name of robot?
The developer is Honda.
What shape is it?
 It has the shape of human.
What is the weight of robot?
 It weighs 52kg
What is the height of robot?
 It is 130cm high
What is the width of robot?
 It is 45cm wide.
What color is it?
What are the main elements does it have?
 It has a body part like human….
How is it powered?
 It has a rechargeable 51.8V bettery.
How do we control it?
 It’s controlled by a PC through the
wireless….


Price

 Topic: describe your robot
My new generation robot is ASIMO. You know, its body parts like a human, sensors
inside its head, a computer processor.
As you know, it is controlled by an Ipad app through a wireless control systerm & it is
powered by rechargeable batteries.
It can talk, can access the internet, sometimes can take phone messages.
I have to say that it can do almost housework such as wash dishes, clothes or water
plants and feed animals.
It has 3 color options: white, black and blue.


Now, we’re developing a technology to make it look friendlier and more perfect. And
ofcourse, it has an affordable price, just $800. That’s very resionable !


Unit 6:

 Speaking card:
A(manager): can you report about the incident that happened at the company?
B( worker): yes, of course.
Location
Time
Incident description
Degree of injuries
Causes
Recommendation

Where did the incident happen?

 It happened in…
When did it happen?
What exactly happened?
How was his/ her injury?
 He/ she had got electric shock &
first-degree burn on the right hand.
What was the reason?
 Because ….
What should be done next time?
 We should…

 Freetalk: report to the manager about the incident that happened at the
company.
Location
Time
Incident description

Degree of injuries
Causes
Recommendation

Division 2, Factory 4
11a.m yesterday
- the employee took a sample off the belt
to check the dryness of the trackball
- he touched one of the light frames and
grounded piece of equipment at the same
time
- he received an electrical shock
- the supervisor found him lying on the

floor
- he was taken to the hospital
- electric shock
- first-degree burn on his right hand
Faulty belt grinder
Check and maintain the belt grinder
everyday

Now I will report about the incident that happened at the company. The incident
happened in Division 2, Factory 4 at 11a.m yesterday. To be more exact, you see, the
employee took a sample off the belt to check the dryness of the trackball, but he
touched one of the light frames and grounded piece of equipment at the same time.


Then, he received an electrical shock. Luckily, the supervisor found him lying on the
floor. Afterthat, he was taken to the hospital. So he had got electric shock at the result
and first-degree burn on his right hand. Because of faulty belt grinder, so, the incident
happened. And I think that to advoid this incident in the future, we should check and
maintain the belt grinder everyday.


Unit 7+ 8

 Speaking card: page 73:
Objective

What is the objective of project?
 We will set up an…..
Time duration What about time duration?
 We have to complete within 5 days, from 20 to 24 in October

Budget
How much is it for the budget?
 We will need $1,500
Equipment
Availble: What availble devices do we have?
 We have 20 screws, a switch, 15m of wire and a fuse.
Requirement: what devices do we need more?
 We need 2 switchs, 30m of wire, 5 100-watt bults, a cotrol
board and a water-heater.
Brand
Panasonic / Ariston
Specifications
Capacity
What are their capacities ?
 The capacity of Panasonic
is….& Ariston is….
Price
How much do they cost?
 We should choose Ariston because it has a reasonable price.
Man power

What about man power ?
 Actually we need 3 technicians and pay $300each person, but
now We just need 2 technicians because of being lack of
budget.

 Speaking card: page 74
Task schedule
Foreseen problem
solutions


What are we going to do \on 20/10\ or \from 21 to in
October\?
 We’re going to +V….
What problems may we
What are the solutions?
have?
 We should….
 We may have some
problems like:…..


Hometown
1. Where is your hometown?
2. What do you like about your hometown?
3. What is the weather like in your hometown?
4. What do people in your hometown do?
5. Do you often vistit your hometown?
6. How often do you go back to your hometown?
7. How do you go back to your hometown?
8. When are you next going back to your hometown?
9. Is your hometown famous for anything?
10. What are people in your hometown like?
11. How far is it from your hometown to Hanoi?
Family
1. Do you have a large or small family?
2. Do you live with your family?
1. How many brothers & sisters do you have? How old is he/she? What does
he/she look like? What is he/ she like?
3. What do your parents do?

4. Are your parents strict?/ Do you have strict parents?
5. How much time do you spend with your family?
6. What do you like to do together with your family?
Study
1. Where are you studying?
2. What’s your major?
3. Why did you chose that major?
4. What do you plan/ intend to do after your graduation?
5. Which course are you studying?
6. How long does it course last?
7. Do you like learning English?
8. How long have you been studying English?
9. How much time do you spend studying English every week?
10. What subjects do you study in this term? What subject do you like most?
11. How many days a week do you go to school?
12. How do you go to school?
13. How often do you go to school?


14. How many English lession do you have a week? What time does your English
class start/finish?
Freetime & Hobbies
1. What do you like doing in your free time?
2. Why do you like doing these activities?
3. What do you do when you have a holiday?
4. Who do you usually spend holiday with?
5. Where do you like to spend your holiday? Why?
6. What are your hobbies?
7. How much time do you spend on your hobbies?
8. What do you usually do in the evening?

9. Do you prefer going out or staying ay home? Why?
10. Films
Do you like watching films?
What’s your favorite films?
Who are your favorite actors?
How often do you watch films?
11. Reading
Do you like reading? Why?
What kind of books do you like to read?
Tell me something about your favorite book.
Where do you like to read?
12. Sports
Do you like sports?
Do you like watching or participating in sports?
What sport are most popular in your country?
What sports and games did you most enjoy playing when you were a child?
13. Music
Do you like music?
What kind of music do you like?
What kind of music did you like when you were younger?
Can you play any musical instruments?
Food and drink
1.
2.
3.
4.
5.

What are your favorite foods?
What foods are popular in your country?

Do you like cooking?
Who does the cooking in your family/ house?
Do you prefer eating at home or in a restaurant?


Future plan
1.
2.
3.
4.
5.
6.
7.

What are you going to do at weekend?
Do you have any plans or ambitions for the future?
Do you have any plans to travel or live abroad?
What do you want to do in the future?
What should you do to make your dream come true?
Where do you want to work ? why do you want to work there.

Technology
1.
2.
3.
4.
5.
6.
7.


Do you think computers are bad for health?
What do you usually do on the Internet?
What are some advantages & disadvantages of the Internet?
Do you like shopping on the Internet?
Do you send & receive email regularly?
How often do you check your mail?
How often do you use electric appliances at home?