Date: 15/12/2010 Unit 9 : THE POST OFFICE
Period : 55
Teaching item : READING
I) OBJECTIVES .
* To introduce students some new words relating to the topic : “Post Office”.
* To provide students with some information about Post Office service in Vietnam.
* Talking about different postal and telecommunication services.
* To make students aware of the importance of post office services.
II. Materials needed : Lesson plan , Textbook , Color chalk , Handout , Pictures
III) PROCEDURES IN CLASS .
TIME TEACHER'S ACTIVITIES
STUDENTS'
ACTIVITIES
THE CONTENT
OF THE LESSON
8ms
1. Warmer
* T gives some pictures and asks
students " What's it?"
+ Stamp + phone card
+ envelope + telephone
Then asks students some questions:
1. Where can we buy them ?
2. How often do you go to the post
office? What for?
3. How far is it from your house to
the nearest post office?
4. How do you go to the post office?
5. What services do you think the
post office offers?
Lead-in:

* Introducing the text : Today we are
going to read a text about postal
services of Thanh Ba post office
* Writing the title of the lesson on
B/B
Unit 9 : THE POST OFFICE
Period 55 : READING
* Looking at the pictures and
answering the questions
* Trying to answer more
questions
1. At the post office
2. Once / twice a week
To post letters / to make a
phone call / to buy phone cards
4. by bike / on foot …
5. mail , phone call …
* Writing the title of the lesson
down
Unit 9 : THE POST
OFFICE
Period 55 : READING
8ms 2. Pre reading:
Pre-teaching vocabulary
* Asking the students to work in
groups to find out some new words
and phrases
1. equip (v) /i'kwip/: trang bị (cho ai...
cái gì)
2. express (a) /iks'pres/ = very fast

(nhanh, hoả tớc, tớc hành)
3. transfer (v) /'trỉnsfə:/ chủn
4. notify /'noutifai / (v) thơng báo; cho
hay; cho biết
5. recipient (n) /ri'sipiənt/ người nhận
(tiền, quà biếu...)
My friend sent me a letter. She was the
sender. I received the letter , so I was the
………..(recipient)
6. subscribe (n) /səb'skraib/ quyên
góp tiền , đặt mua báo dài hạn
7. courteous /'kə:tjəs/ (a) lịch sự,
* Working in groups to find out
some new words and phrases
* New words
1. equip (v) /i'kwip/: trang bị
(cho ai... cái gì)
2. express (a) /iks'pres/ =
very fast
(nhanh, hoả tớc, tớc hành)
3. transfer (v) /'trỉnsfə:/
chủn
4. notify /'noutifai / (v) thơng
báo; cho hay; cho biết
5. recipient (n) /ri'sipiənt/
người nhận (tiền, quà biếu...)
My friend sent me a letter. She
was the sender. I received the
letter , so I was the ………..
(recipient)

6. subscribe (n) /səb'skraib/
quyên góp tiền , đặt
mua báo dài hạn
7. courteous /'kə:tjəs/
(a) lịch sự, nhã nhặn
TIME TEACHER'S ACTIVITIES
STUDENTS'
ACTIVITIES
THE CONTENT
OF THE LESSON
nhã nhặn
8. facsimile /fæk'simili/ (v) sao, chép
* Asking the students to read the
words above after the teacher in
chorus
* Reading the new words after
the teacher in chorus
8. facsimile /fæk'simili/ (v)
sao, chép
5ms
3. While reading:
Activity 1: Task 1 (p.102)
Guessing meaning from the
context
* Asking the students to work
individually to get the meaning of
some words and then choose the
word that has the opposite meaning
* Calling on some students to give
the answers.

* Giving feedback on what students
have
1. cramped 2. rude
3. slow 4 .changed
* Working individually to get
the meaning of some words and
then choose the word that has
the opposite meaning
* Some students give the
answers.
Task 1 (page 102
Circle the letters (A, B, C,
D) before the word that
has the opposite meaning
1. cramped 2. rude
3. slow 4 .changed
6ms
Activity 2: Task 2 : (Page 102)
Answer the questions
* Asking the students to read the
passage again do this task in pairs
* Calling one of them to give one
questions and choose one of his/her
friends to answer
* Giving correct answers
1. Thanh Ba Post Office is equipped
with advanced technology and a
spacious, pretty place for transaction.
2. Mail and Parcel service, Express
Money Transfer, Phone calls and

Faxes, Press Distribution.
3. They are air mail, surface mail
and Express Mail Service (EMS)
4. It’s used for notifying the
recipient of the time and place to
receive the call.
5. You will have to subscribe to
your favourite newspapers and
magazines.
* Reading the passage again
and doing this task in pairs
* Some students give questions
and others answer
Task 2 : (Page 102)
Answer the questions
Answer keys:
1. Thanh Ba Post Office is
equipped with advanced
technology and a spacious,
pretty place for transaction.
2. Mail and Parcel
service, Express Money
Transfer, Phone calls and
Faxes, Press Distribution.
3. They are air mail,
surface mail and Express
Mail Service (EMS)
4. It’s used for notifying
the recipient of the time
and place to receive the

call.
5. You will have to
subscribe to your
favourite newspapers and
magazines.
5ms Activity 3: Task 3 : (Page 102)
Find evidence in the text to
support the statements
* Asking the students to work in
pairs again and find evidence in the
text that support the statements
* Calling some students to support
their ideas
* Giving correct answers
1. The post office opens daily from 7
am to 9 pm (Paragraph 1)
* Working in pairs again and
finding evidence in the text that
support the statements
* Some students support their
ideas
Task 3 : (Page 102)
Find evidence in the text
to support the statements
Answer keys:
1. The post office opens daily
from 7 am to 9 pm
(Paragraph 1)
2. We offer a very
competitive rate for parcels of

under 15 kg. (Paragraph 2)
3. We also have the Express
TIME TEACHER'S ACTIVITIES
STUDENTS'
ACTIVITIES
THE CONTENT
OF THE LESSON
2. We offer a very competitive rate
for parcels of under 15 kg.
(Paragraph 2)
3. We also have the Express mail
Service and your EMS mail will be
delivered in the shortest possible
time. (Sentence 2, paragraph 2)
4.We offer a speedy and
secure service of
transferring money in
less than 24 hours
(Paragraph 3)
mail Service and your EMS
mail will be delivered in the
shortest possible time.
(Sentence 2, paragraph 2)
4. We offer a speedy and
secure service of transferring
money in less than 24 hours
(Paragraph 3)
10ms
4. Post- reading:
* Speak-it-up

* Giving the students some cues and
asking them to make sentences about
Thanh Ba post office
* Writing the cues on B/B
1. advantaged technology
Student: Thanh Ba post office is
equipped with advanced technology.
2. staff
Student: Their staff is well-trained ,
thoughtful and courteous
3. mail and parcel service
Student: They provide good mail and
parcel service
4. Express money transfer
Student: They will send your money
in less than 24 hours.
5. phone call and faxes
Student: They have ordinary
telephone call service and messenger
call service as well as fax
transmission
* Students work in groups to
discuss how to make sentences
using the cues given
2ms
HOMEWORK:
* Asking the students to write down
the homework
+ Prepare SPEAKING
+ Learn the new words from the

reading by heart.
* Writing down the homework
HOMEWORK:
+ Prepare SPEAKING
+ Learn the new words
from the reading by heart.
Date: 17/12/2010 Unit 9 : THE POST OFFICE
Period : 56
Teaching item : SPEAKING
I) AIMS AND OBJECTIVES .
* To provide students with some situations taking place at the post office or conversations between a
clerk and customers
* To affirm the importance of some services at the post office
* To talk about different postal services
* To educate in students the polite and nice way in speech at the post office
II. Materials needed : Textbook , Colour chalk , Handout , Pictures
III) PROCEDURES IN CLASS .
TIME TEACHER'S ACTIVITIES
STUDENTS'
ACTIVITIES
THE CONTENT
OF THE LESSON
8ms
1. Warmer:
Labeling the correct cards of names
with the pictures.
* Dividing the class into 4 groups to play
the game
(Any group has the quickest and most
and correct answer will get the highest

marks and win the game)



* Emphasizing on the students’ answers
and introducing the new lesson.
* Writing the lesson down
Unit 9 : THE POST OFFICE
Period 56 : SPEAKING
* Dividing the class into 4
groups to play the game
* Working in groups to
guess the names of given
objects.
Answer :
1.telephone answering
machine
2.pay phone
3.fax machine
4.cell phone / mobile
phone
5.telephone
6.mailbox
* Writing the lesson down
Unit 9 : THE POST OFFICE
Period 56 : SPEAKING
5ms
2. Pre speaking:
Rearranging the dialogue
* * Asking the students to work in pairs to

rearrange the following sentences
to make a dialogue
A Yes, It’s 04.72239789
B. B. Oh, It’s really cheap and
convenient. Thank you
C. How much is that ?
D. Yes ? What can I do for you ?
E. Certainly. Do you have the fax
number of your office ?
F. Ok. Just wait a minute. I’ll send
it for you.
G. It’s only 5 thousand dong. You
can see the rates on the desk.
H. Could you help me to send this
document to my office by fax ?
I. Excuse me !
10 J. You’re welcome.
* Students work in pairs to
rearrange the dialogue
Key:
- Look at Task 1 in the
textbook page 103
1. I
2. D
3. H
4. E
5. A
6. F
7. C
8. G

9. B
10. J
Rearranging the dialogue
5ms
Activity 2:
* Asking the students to practice the
dialogue in the textbook in pairs
* Practicing the dialogue in
the textbook in pairs
* Some pairs act out the
Task 1 (Page 103)
Act out the dialogue
9
7
2
4
5
6
8
3
1
TIME TEACHER'S ACTIVITIES
STUDENTS'
ACTIVITIES
THE CONTENT
OF THE LESSON
* Calling some pairs to act out dialogue
10ms
3. While speaking:
Task 2 : Page 104

Making a conversation between a clerk
and a customer, who wants to have a
telephone line installed at home.
* Asking the students to work in pairs.
* Calling some pairs to act out to check if
they can understand or not
Suggested conversation :
A : Good morning . Can I help you ?
B : Yes, I’d like to have a telephone line
installed at home.
A : Ok. Where do you live ?
B : I live at 92 Le Loi street. Where can
you install it ?
A : We can install it one week after your
registration
B : Can you come on Friday ?
A : Yes, that’s fine. Do you have a
telephone yet ?
B : Yeah, I have one already. How much
is the installation fee and monthly fee ?
A : The installation fee is 1.4 million
dong and the monthly fee is 27 thousand
dong.
* Working in pairs to make
a conversation using the
suggestions
* Some pairs act out
Task 2 : Page 104
Making a conversation
between a clerk and a

customer, who wants to have a
telephone line installed at
home.
Suggested conversation :
A : Good morning . Can I help
you ?
B : Yes, I’d like to have a
telephone line installed at
home.
A : Ok. Where do you live ?
B : I live at 92 Le Loi street.
Where can you install it ?
A : We can install it one week
after your registration
B : Can you come on Friday ?
A : Yes, that’s fine. Do you
have a telephone yet ?
B : Yeah, I have one already.
How much is the installation
fee and monthly fee ?
A : The installation fee is 1.4
million dong and the monthly
fee is 27 thousand dong.
10ms 4. Post speaking
Task 3 : Page 104
Making a conversation between a clerk
and a customer with these situations
* Asking the students to work in pairs to
choose one of the situations in the
textbook to make a conversation

* Calling some pairs to go in front of the
class to act out
Suggested conversation :
1. A : Good morning .Can I help you ?
B : Yes, I’d like to subscribe to
Laodong newspapers
A : Ok. How long would you like to
subscribe to it ?
B : For a year,. please.
A : Where would you like to get the
newspaper ?
B : At home. I live at 67 Ngoc Ha street.
Ah, can I get the newspaper every
morning before 6.30?
A : Well, it might be a little bit too early.
How about before 7 ?
B : Ok, that’s fine. TK.
A : Right. Can you fill in this form ?
* Working in pairs to
choose one of the situations
in the textbook to make a
conversation
* Some pairs go in front of
the class to act out
Task 3 : Page 104
Making a conversation
between a clerk and a
customer with these situations
Suggested conversation :
1. A : Good morning .Can I

help you ?
B : Yes, I’d like to subscribe
to Laodong newspapers
A : Ok. How long would you
like to subscribe to it ?
B : For a year,. please.
A : Where would you like to get
the newspaper ?
B : At home. I live at 67 Ngoc
Ha street. Ah, can I get the
newspaper every morning
before 6.30?
A : Well, it might be a little bit
too early. How about before 7 ?
B : Ok, that’s fine. TK.
A : Right. Can you fill in this
form ?
2. A : Good afternoon . What
can I do for you ?
TIME TEACHER'S ACTIVITIES
STUDENTS'
ACTIVITIES
THE CONTENT
OF THE LESSON
2. A : Good afternoon . What can I do
for you ?
B : Yes, I’d like to send a greetings card
and some flower to my friend on her
birthday.
A : Right. You can use our Flower

Telegram service. It’s fast and very
convenient. When is her birthday?
B : It’s May 15
th
A : What kind of flower would you like
to send ?
B : Roses. A bunch of red roses, please
A : Would you like the card and the
flowers to be delivered on May 15 or a
day before ?
B : On May 15. It’s best to deliver it in
the morning.
A : Right. Can you fill in this form ?
Please write the address clearly.

B : Yes, I’d like to send a
greetings card and some flower
to my friend on her birthday.
A : Right. You can use our
Flower Telegram service. It’s
fast and very convenient. When
is her birthday?
B : It’s May 15
th
A : What kind of flower would
you like to send ?
B : Roses. A bunch of red roses,
please
A : Would you like the card and
the flowers to be delivered on

May 15 or a day before ?
B : On May 15. It’s best to
deliver it in the morning.
A : Right. Can you fill in this
form ? Please write the address
clearly.
1m
HOMEWORK:
* Asking the students to write down the
homework
+ Prepare LISTENING
* Writing down the
homework
+ Prepare LISTENING
HOMEWORK:
+ Prepare LISTENING
Date: 19/12/2010 Unit 9 : THE POST OFFICE
Period : 57
Teaching item : LISTENING
I) AIMS AND OBJECTIVES .
* To provide students with some vocabulary related to the pout office
* To help students know about the development of Vietnam’s telephone system for details
* To talk about development of Vietnam’s telephone system.
* To educate in students the politeness in communication at the post office and should protect the
Vietnam’s telephone system so that we can have a good service.
II. Materials needed : Textbook , Color chalk , Handout , Cassette Player
III) PROCEDURES IN CLASS .
TIME TEACHER'S ACTIVITIES
STUDENTS'
ACTIVITIES

THE CONTENT
OF THE LESSON
7ms
1. Warm-up:
Guessing Game: What is it ?
* Giving cues and students guess what
the thing is by raising Yes/No questions
Cues:
1. It was invented in 1970
2. It was invented by Alexander Graham
Bell.
3. It is used to transmit speech in along
distance.
Example exchange:
T: It was invented in 1970s
S: Is it the telegraph ?
* Students guess what the
thing is by raising Yes/No
questions
Unit 9: THE POST
OFFICE
Period 57 : Listening
TIME TEACHER'S ACTIVITIES
STUDENTS'
ACTIVITIES
THE CONTENT
OF THE LESSON
T: No, it isn’t
Chatting:
1. Is your family on the telephone ?

2. What’s your phone number ?
3. When did your family have the
telephone line installed ?
4. Did your families have it at that time ?
5. How about now ?
6. Does any member of your family have
a cell phone ?
Lead-in:
You can see the telephone system has
developed quickly in the last few years.
Today we are going to listen to a
monologue about such a development
* Writing the title of the lesson on B/B
Unit 9: THE POST OFFICE
Period 57 : Listening
* Chatting with the teacher
by answering the questions
* Writing the title of the
lesson
10ms
2. Pre-listening:
Pre- teach vocabulary
* Writing the new words on the
blackboard
1. commune/'kɔmju:n/ thôn xã
Explanation:
Country  Province  District 
Commune / Ward  Village / Hamlet
2. rural network /'ruərəl/ mạng lưới
(điện thoại) nông thôn

Showing a picture of the countryside and
asking the students where it is
Ask: The telephone network in the
countryside is called ……..?
3. capacity /kə'pỉsiti/ công suất , năng
suất
4. subscriber /səb'skraibə/ thuê bao
Definition:
What do you call a person who pays a
fixed sum of money every month for the
telephone service ?
5. upgrade [ʌp'greid] v nâng cao chất lượng
(sản phẩm)
* Asking the students to read the words
after the teacher in chorus
* Writing the new words
* Reading the words after
the teacher in chorus
I. BEFORE LISTENING.
1. Vocabulary:
1. commune/'kɔmju:n/ thôn xã
2. rural network /'ruərəl/ mạng
lưới (điện thoại) nông thôn
3. capacity /kə'pỉsiti/ công suất
, năng suất
4. subscriber /səb'skraibə/ thuê
bao
5. upgrade [ʌp'greid] v nâng cao
chất lượng (sản phẩm)
6ms

3. While-listening:
Activity 1: Multiple Choice
Task 1 : (page 105)
* Asking the students to read through the
multiple choice questions
* Playing the tape and asking the students
to listen and choose the best option to
complete each sentence
* Asking the students to compare their
* Reading through the
multiple choice questions
* Listening to the tape and
choosing the best option to
complete each sentence
II. WHILE LISTENING
1) Task 1 : (page 105)
Listen and choose the best
option to complete each
sentence
TIME TEACHER'S ACTIVITIES
STUDENTS'
ACTIVITIES
THE CONTENT
OF THE LESSON
answers with their partners
* Letting the students listen for the
second time if needed
* Going over the answers with the class
 Expected answers:
1-B 2-D 3-C 4-D 5-C

Answer keys:
1-B
2-D
3-C
4-D
5-C
7ms
Activity 2: Questions & Answers
Task 2 : (page 106)
* Asking the Ss to work in pairs
* Telling the Ss to listen again and
answer the questions
* Calling on some Ss to give the answers
Expected answers:
1. China has the best growth in telephone
numbers.
2. In the early 1990s, there were only
140,000 telephones in Vietnam.
3. In 1996, the fixed telephone numbers
were changed from six to seven digits in
Hanoi and Ho Chi Minh City as well as five
to six digits in other provinces
4. In 2001
5. There are 6,014 communal
post offices in Vietnam.
* Working in pairs
* Listening again and
answering the questions
* Giving the answers
3) Questions & Answers

Task 2 : (page 106)
Answers:
6. 1. China has the best growth in
telephone numbers.
7. In the early 1990s, there were
only 140,000 telephones in
Vietnam.
8. In 1996, the fixed telephone
numbers were changed from six to
seven digits in Hanoi and Ho Chi
Minh City as well as five to six
digits in other provinces
9. In 2001
10. There are 6,014 communal
post offices in Vietnam.
8ms
4. Post listening:
Summarizing the main ideas of
the listening passage
5. Vietnam’s rapid growth in
telephone numbers.
6. The change of telephone
numbers to meet the increasing
demands
7. The reduction in
telephone monthly fees
8. The expansion of the
telephone networks to Vietnam’s
rural areas.
* Going around to give help is necessary

* Calling on some students to speak out
* Giving the feedback
* Working in groups of four
or five to
summarize the
main ideas of
the passage
* Some students talk about
it
III. AFTER LISTENING
Summarizing the main ideas of
the passage
1m
5. Homework
* Writing down a short paragraph to
summarize the main ideas of the
Listening
* Preparing Writing
* Writing the homework
5. Homework
* Prepare the next lesson-
WRITING
Unit 9 : THE POST OFFICE
Period : 59
Teaching item : WRITING
I) AIMS AND OBJECTIVES .
* To provide students with a formal letter to express satisfaction or dissatisfaction
* To express satisfaction or dissatisfaction
* Students know how to make/offer a suggestion to a service that has not been good
II. Materials needed : Lesson plan , Textbook , Handout , Colour chalk

III) PROCEDURES IN CLASS .
TIME TEACHER'S ACTIVITIES
STUDENTS'
ACTIVITIES
THE CONTENT
OF THE LESSON
7ms
1. Warmer:
Game: Shark attack (the word to find :
Post office)
* Drawing ten dashes on B/B
* Giving the students the clue : This is a
place.
* Asking the student to guess each letter of
the whole word
* Giving 1 mark for each correct letter
For each wrong guess, the boy has to move
down 1 step . If the boy is at the last step ,
the shark will attack him.
The game goes on till the word is
uncovered . Students will loose if the shark
reaches the boy before the word is found
 





Lead– in:
* Asking the students some more questions

1. Do you often go to the post office ?
2. What do you go to the post office for ?
* Emphasizing on the students’ work and
introducing the new lesson.
Unit 9 : POST OFFICE
Period 58 : WRITING
* Looking at the picture on
the B/B
* Trying to guess each
letter of the whole word
* Answering the questions
* Writing the title of the
lesson
Unit 9 : POST OFFICE
Period 59 : WRITING
Unit 9 : POST OFFICE
Period 59 : WRITING
4ms
2. Pre writing:
Activity 1: Class discussion
Task 1: (Page 107)
* Setting the scene and giving out the topic
for the discussion
T: tell me some services at Thanh Ba post
office ?
Ss: mail and parcel services, phone call,
press distribution , etc.
T: Now, imagine you have been using
some of these services . Tell me what you
are satisfied with and what you are

dissatisfied with
* Acting as an instructor and writing
shortly students’ ideas on B/B
* Listening to the teacher
set the scene

Task 1: (Page 107)
Discuss the things that may make
you satisfied or dissatisfied with
the services at Thanh Ba post
office
Activity 2:
Elicit the outline how to write a letter to
Outline how to write a letter to
complain about the bad service