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CHAPTER ONE: THE STYLE OF THE LANGUAGE
OF BUSINESS LETTERS
1.3.1
1. We have received your letter of 1st<sub> June and considered the points you made. </sub>
2. We have received / we thank you for your letter of 1st<sub> June </sub>
3. We thank you for your invoice number …
4. We have received your letter of …, for which we thank you very much
5. Please accept our sincere apologies for …
6. This was due to the unfortunate death of Mr. …, our Chief Accountant
7. We are now looking for a gardener for our main office in Ho Chi Minh
City
8. We would/should ask you to send us your latest catalogue
9. We are enclosing our latest price list
10. wish, wish to, have the pleasure in, have received
11. letter (fax, telex, email …)
12. end
13. buy (import)
14. use
15. soon
16. now / presently
17. (a definite date is better e.g. by 15thAugust)
18. If we do not receive your payment...
19. or the nearest offer
20. any other business
21. to be advised
…. / Unfortunately, we are unable to help you on this occasion
23. The problem might not have happened if the wires had been connected
properly / the cause of the problem may be sought to the wires being
improperly connected. / The problem would be resolved by connecting
the wires in accordance with the instruction provided.
24. The guarantee for your excavator has expired so unfortunately you
would have to bear the cost of any repairs.
25. You probably know that …
26. The loan will be repaid
27. We are going to invest in property
28. Two hundred pounds
29. Prices are very low
30. Prices have increased rapidly
31. I would be grateful if you could send me your prospectus for this
32. We shall investigate the problem and advise you of the result
33. I will send her a letter
34. We are not in the position to offer further discounts as our prices are
competitive and they leave us with minimal profits
35. Our business is grounded on payment on due date
36. We both agreed on …
37. Thank you for your letter concerning my trip
38. We know that you can supply fertilizers and we are interested in the
purchase of …
should not disclose the customer who is interested in the goods
because the supplier may contact him directly)