Gi¸o ¸n líp 11- M«n TiÕng Anh- Gi¸o viªn: Cao V¨n TiÕn- N¨m häc 2010-2011
Lesson plan
Unit 9
The Post Office
Period: 53
Date of planning:9/1/2011
Date of teaching 11 B1……………Vắng: ………………………………………………………
11 B2……………Vắng:………………………………………………………
Lesson:1
Reading
I. Oblectives:
1. Educational aims:By the end of the lesson , Ss will be able to read and find
the key words in situations, information and contents of reading to relate to the facts
2. Knowledge:*Vocabulary: courteous, fascimile, notify, spacious, speedy,
recipient
3.Skill:
 Main skill: Reading
 Subskill: Listening, Writing, Speaking
II. Teaching aids: Textbook, Whiteboard markes, Planning lesson,
III. Teaching method: regrate, Communicative
IV. Procedures:
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Giáo án lớp 11- Môn Tiếng Anh- Giáo viên: Cao Văn Tiến- Năm học 2010-2011
Teacher and Pupils activitives Content
1. Warm up:
T: Watching these post ofice services with the
correct translations below.
1. Express Mail Service
2. Surface Mail
3. Air mail
4. EMS mail

5. Parcel service
6. Express Money Transfer
7. Messenger call Service
8. Facsimile service
9. Press Distribution
10. Flower Telegram Service
P: Work in pair and macth the answer
T: call Sts to give the answer.
2. Pre-reading:
T: Work in pair ask and answer the question
+ How far is it from your home to the nearest
post office?
+ How offen do you go to post office? What for?
+ What services do you think the post office
offers?
P: work in pair and answer the questions
T: call sts
T: Give some new words and ask them to repeat
P: listen and take note then repeat
3. While-reading:
* Task 1:
T: Ask Ss to read the passages
individually and choose the option A,B, C or D
that best suits the meaning of the italicized word.
P: read the passage csilently
T: - Advise Ss to read the passages quickly and
stop at the lines that contain the words to guess
the closest meaning.
* Task 2:
T-Check if Ss can answer the comprehension

questions in TASK 2 without having to read the
passage again. If Ss cannot, T gets them to read
the questions carefully and gives them some tips
to do the task.
a. Th chuyn bng ng hng khụng
b. Dch v in hoa
c. Dch v in thoi
d. Dch v phỏt hnh bỏo
e. Dch v gi fax
f. Th chuyn bng ng b,ng
st, ng bin
g. Dch v th chuyn phỏt nhanh
h. Dch v chuyn phỏt tin nhanh
i. Dch v chuyn phỏt bu phm
j Th chuyn phỏt nhanh
Answer
1. g 3.a 5.i 7.c 9.d
2.f 4.j 6.h 8.e 10.b
2. I go to office when I need to send a letter,
make a phone call, trasfer money, pay the phone
bill, subcribe( ng ký) to a newspaper, send a
fax, receice a parcel...
3. The post office offers a lot of various services
such as Express Mail Service, Surface Mail, Air
mail, EMS mail, Parcel service, Express Money
Transfer, Messenger call Service, Facsimile
service, Press Distribution, Flower Telegram
Service
*Teaching Vocabulary:
-equip: (v)=trang bị

-spacious (adj) =roomy=rộng rãi
-offer (v)= cung cấp
-well-trained (adj)=skilled=lành nghề
-staff (n)= (toàn thể) nhân viên
-courteous (adj) =polite=lịch sự
-parcel (n) =bu kiện, gói hàng
-speedy (adj)=quickly, fast=nhanh chóng
-secure (adj)=bảo đảm, an toàn
-transfer (v)=chuyển (n)= sự chuyển
-notification (n)= sự thông báo..
- Give and explain their choice.
1.C( cramped) 2. B ( rude) 3. D ( slow)
4. C (changed)
*Expected answers
1, Thanh Ba post office is equipped with
advanced technology and a spacious and
pleasant front office.
2, They are Mail and Parcel Service, Express
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Gi¸o ¸n líp 11- M«n TiÕng Anh- Gi¸o viªn: Cao V¨n TiÕn- N¨m häc 2010-2011
5. Home work: - Summarize the main points.
- Assign homework.
- Prepare new lesson.
6. Comment: ……………………………………………………………………………….
……………………………………………………………………………….
……………………………………………………………………………….
Lesson plan
Unit 9
The Post Office
Period: 54

Date of planning:9/1/2011
Date of teaching 11 B1……………Vắng: ………………………………………………………
11 B2……………Vắng:………………………………………………………
Lesson :2
Speaking
I. Oblectives:
1. Educational aims:- Students should know how to practice to make requests and
talking about different postal and
telecommunication services..
- Speaking for gist and for specific information.
2. Knowledge:Speaking about some services of the post ofice and understand abou them using
these services
*Vocabulary:
-instal, installation, registration, surcribe, take place, excuse me, what can I do for you
3.Skill:
 Main skill: Speaking
 Subskill: Listeing, Writing, Reading
II. Teaching aids: Textbook, Whiteboard markes, Planning lesson,
III. Teaching method: regrate, Communicative
IV. Procedures:
Teacher and Pupils’ activitives Content
1. Warm up:
T: ask them to look at the pictures and answer the
questions
P: answer the questions
2. Pre-speaking:
Task 1 : work in pais make a conversation
1. What can you see in the picture?
2. Where do you think these people are?
3. Who is the man? (a customer )

4. Who is the woman?( a staff, clerk)
5. What might the man want to do?
Request: Could you help me to send this
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Gi¸o ¸n líp 11- M«n TiÕng Anh- Gi¸o viªn: Cao V¨n TiÕn- N¨m häc 2010-2011
T: - Introduce the task and go over the questions
with the class. Explain new words if necessary.
- Read the dialogue once first and ask Ss to
act out it.
- Go around the class to check and offer help.
P: work in pair and practice the dialouge
T: Look for examples of requests and responses to
request in the dialouge.
3. While-speaking:
Task 2 (13m)
- Put Ss in pairs and ask them to make a dialogue
between a clerk and a customer. The customer wants
to have a telephone line installed at home.
- Go around the class to check and offer help.
- Call on some pairs to perform their conversations in
front of the class.
- Elicit feedback from the class and give final
comments.
4. Post-speaking:
Task 3(15m).
Introduce the task and ask Ss to make a dialogue
for each of the situation.
Teach necessary vocabulary items
Ask Ss to work in groups of 3 or 4.
- Go round to provide help .

- Call on some Ss to present their dialogue.
document to my office by fax?
- I was wondering if you......?
- Would you be kind enough to.....?
- Would you mind (V-ing)..?
- Would you please..?
- may I..?
- Could you/I...please..?
- I would/'d like to...please
- Can you/I..?
response: Certainly, What is the fax number?
- Yes certainly sir/ madam
Sample conversation
A; Good morning, can I help you?
B: I would like to have a telephone line installed
at home
A: Where do you live?
B: I live in 67 Ngoc Ha street. When will the
installation take place?
A: One week after you register
B: Can you come on Friday?
A: O.K. Have you got a telephone?
B: Yes, how much is the installation fee and
monthly fee?
A: The installation fee is 3oo thousand dong and
the monthly fee is 27 thousand dong. Could you
fill in this form, please?
1
A: Good morning Can I help you
B: I would like to subscribe to Lao Dong daily

newspaper
A: How long would you like to get the new,,
B: For a year please.
A: Where would you like to get
B: at home. I live at 67 Ngoc Ha street
A: Ok: 67 Ngoc Ha street
B: Oh can I get the newspaper every mornig
before 6:30
A:Before 6:30? Well, it might be a little bit too
early. How about before 7:30?
B: Ok That’s fine. Thank you!
A: All right. Could you fill in this from please?
2.
A: What can I do for you?
B: I would like to send a great card and sone
fllowers to my friend on his birthday
A:right. When is your friend’s birthday?
B: It’s may 6
th
A: what kind of flowers would you kile to send:
B: Roses. A bunch of red roses please
A: Would you like to have the card and the
flowers delivered on may 16
th
or aday before
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Gi¸o ¸n líp 11- M«n TiÕng Anh- Gi¸o viªn: Cao V¨n TiÕn- N¨m häc 2010-2011
B: On may 16
th
it’s best to deliver in the early

morning
A: Ok. I’ll make a note for that. Could you
please fill in this from? And don’t forget to write
the recippients address clearly.
Listen and remember to do at home
5. Home work: - Summarize the main points.
- Assign homework.
- Prepare new lesson.
6. Comment: ……………………………………………………………………………….
……………………………………………………………………………….
……………………………………………………………………………….
Lesson plan
Unit 9
The Post Office
Period: 55
Date of planning:9/1/2011
Date of teaching 11 B1……………Vắng: ………………………………………………………
11 B2……………Vắng:………………………………………………………
Lesson:3
Listening
I. Oblectives:
1. Educational aims:By the end of the lesson, students will be able to listen to a monologue about the
development of Vietnam's telephone system for details
2. Knowledge:*Vocabulary:
-courteous, fascimile, notify, spacious, speedy, recipient
3.Skill:
 Main skill: Listening
 Subskill: Writing, Reading, Speaking
II. Teaching aids: Textbook, Whiteboard markes, Planning lesson,
III. Teaching method: regrate, Communicative

IV. Procedures:
Teacher and Pupils’ activitives Content
1. Warm up:
T; get Sts to discuss this queation:
"Do you think more and more people are using
cell phones in Vietnam nowadays? Why?"
P: Work in groups and discus the question
More and more people are using cell phones in
Vietnam nowadays because
- cell phones become cheaper and come in a
wider variety of colours and styles.
- There are more telecommunication companies,
eg. Viettel, Vinaphone, Army
telecommunication...
- there are many plans that customers can choose
from
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