4
The Theories of
Consumer
Behavior
MICROECONOMICS
Overview
Theories of consumer behavior
Explanation of how consumers allocate
income to purchase different goods and
services (market basket)
Utility Theory
Theory of Consumer Choice
Three steps:
1. Consumer Preference
2. Budget Constraint
3. Given preferences and limited incomes, what
amount and type of goods will be purchased?
4
1. Utility Theory
Utility is the satisfaction or pleasure that a
consumer gets from consuming a given
bundle of goods or service (market basket)
E.g.Utility for coffee
Number of
cups
Utility
Marginal
utility
0
0
0
1
6
6
2
10
4
3
13
3
4
15
2
5
16
1
Utility
a numerical indicator of a person’s satisfaction
If one item is preferred to some alternative, the utility
from the item is greater than the alternative.
Actual unit of measurement for utility is not important
(ordinal, not cardinal, ranking is sufficient)
Consumers try to obtain the largest possible total
satisfaction (utility) from the market basket that they buy
with their incomes.
Utility Function
Formula that assigns level of utility to
individual market baskets
Baskets of X and Y
U = f (X; Y)
E.g.: Baskets (X-Coffee; Y-Sweets)
U = X.Y
or
U = X1/2.Y1/2
Consumer’s purpose: maximizing total utility
Umax
Marginal Utility (MU)
MU measures additional satisfaction
obtained from consuming 1 additional unit of
goods or service.
How much happier is individual from consuming
one more unit of coffee
The change in total utility due to a one-unit
change in the quantity of a good or service
∆U
MU =
∆Q
Marginal utility -MU
Number
of cups
Utility
MU
0
0
0
1
6
6
2
10
4
3
13
3
4
15
2
5
16
1
Observation: Marginal
Utility is diminishing as
consumption increase.
Marginal utility
Principle of Diminishing marginal utility:
As more good is consumed, additional utility
consumer gains will be smaller and smaller.
Note: total utility will continue to increase
since consumer makes choices that make
them happier.
Application 1
⇒
Diminishing marginal utility and demand curve
To a consumer, the larger marginal utility, the higher
willingness to pay.
The smaller MU, the lower willingness to pay.
The diminishing marginal utility explains the slope
downward demand curve.
Willingness to Pay:
The maximum price that a buyer is willing and able to
pay for a good.
Measures how much the buyer values the good or
service.
Application 2
Diminishing marginal utility and
Consumer surplus
Consumer Surplus: the maximum amount a
consumer will be willing to pay for a good
depends upon the expected utility (benefits) of
that good.
CS = MUx – Px
A lower market price will increase consumer
surplus
A higher market price will reduce consumer
surplus
Consumer Surplus:
Mathematically
Maximum Price = $11
Market Price = $6
Quantity Purchased = 6
Assume: Price drops $1 for every additional
unit sold.
Consumer Surplus = $15
$51 - $36 = $15
($11+$10+$9+$8+$7+$6) - ($6 x 6) = $15
$11
$10
$9
$8
$7
Market
Price
$6
D
1
2
3
4
5
6
Quantity Purchased
P
$11
$10
Total Consumer
Benefits
$9
$8
$7
$6
D
1
2
3
4
5
6
Q
P
$11
$10
$9
$8
Consumer’s
Expense
$7
$6
D
1
2
3
4
5
6
Q
P
Consumer Benefit
-Consumer Expense
CONSUMER SURPLUS!
$11
$10
$9
$8
$51 - $36 =
$15
$7
$6
D
1
2
3
4
5
6
Q
Consumer Surplus: Graphical
S
Pmax
Consumer
Surplus
PE
D
QE
2.Consumer Preference
Consumer Preferences
How might a consumer compare different
groups of items available for purchase?
A market basket is a collection of one or
more commodities.
Individuals can choose between market
baskets containing different goods
2.1Basic Assumptions
Preferences are complete.
1.
Consumers can rank market baskets
Preferences are transitive.
2.
If prefer A to B, and B to C, the must prefer A to
C
Consumers always prefer more of any good
to less.
3.
More is better
2.2 Indifference curves
Consumer preferences can be represented
graphically using indifference curves
Indifference curves represent all
combinations of market baskets that the
person is indifferent to
A person will be equally satisfied with either
choice
Indifference Curves: An
Example
Market Basket
Units of Food
Units of Clothing
A
20
30
B
10
50
D
40
20
E
30
40
G
10
20
H
10
40
Indifference Curves: An
Example
Clothin 50
g
The consumer prefers
A to all combinations
in the yellow box, while
all those in the pink
box are preferred to A.
B
40
H
30
E
A
20
D
G
10
10
20
30
40
Food
Indifference Curves: An
Example
Consumer may decide they are indifference
between B, A and D
We can then connect those points with an
indifference curve
Indifference Curves: An
Example
Clothin
g
B
50
40
H
E
A
30
20
D
G
10
•Indifferent
between B,
A, & D
•E is
preferred to
U1
•U1 is
preferred to
UH & G
1
10
20
30
40
Food