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<b>CLASS 11</b> <b>EXERCISES FOR UNIT 9 </b>

<b>I. Choose the word whose underlined part is pronounced differently from that of the other words.</b>
1. A. population B. commune C. punctuality D. stimulation

2. A. dissatisfaction B. spacious C. facsimile D. telegram

3. A. facsimile B. transfer C. spacious D. fax

4. A. ready B. friend C. telephone D. speedy

5. A. subscribe B. facsimile C. pride D. provide

<b>II. Choose the word which has different stress from the others.</b>

1. A. technology B. competitive C. facsimile D. document

2. A. courteous B. subscribe C. service D. customer

3. A. transit B. transmit C. transact D. translate

4. A. capacity B. communal C. secure D. imagine

5. A. installation B. disadvantage C. dissatisfied D. disappointed
<b>III. Choose the word or phrase (A, B, C or D) that best complete each sentence</b>

1. The hotel staff is friendly and________

A. unhelpful B. courteous C. discourteous D. impolite

2. We are proud our ________staff, who are always friendly and efficient.

A. well-done B. well-appointed C. well-behaved D. well-trained
3. EMS stands for ________

A. Electronic Mail Service B. Express Mail Service

C. Economic Mail Service D. Environment management Service

4. If someone want to send a document and does not want to lose its________, facsimile service will help you.

A. beginning B. last C. original D. recent

5. All post offices in Viet Nam are equipped with advanced________

A. technological B. technologically C. technologies D. technology

6. Fax transmission has now become a cheap and________way to transmit texts and graphics over distance.
A. inconvenient B. convenient C. uncomfortable D. comfortable

7. Do you wish to take out a full twelve-month ________ to the journal?

A. subscribes B. subscribtion C. subscribe D. subscription

8. We offer a wide range' of goods at very ________ prices.

A. compete B. competitive C. competition D. competent

9. We’d like to buy the house________ overlooks West Lake.

A. who B. whose C. where D. which

10. The woman ________daughter Jack loves is very kind.

A. whose B. who C. whom D. which

11. The letter ________she received this morning is from the USA.

A. whose B. who C. whom D. which

12. I don’t know the girl ________is wearing a long blue dress.

A. whom B. whose C. which D. Who

13. She's one of the kindest people ______.

A. that I know B. whose I know C. who I know D. which I know
14. Where is the house ______?

A. where they are living B. which they are living
C. where they are living there D. where they are living in
15. ________send this document to my office by fax?' 'Certainly.'

A. Would you like B. Would you mind C. Could you D. Why not
16. I'd like to send this parcel express.

A. What's the cost on it? B. What's the price on it?

C. What's the postage on it? D. What's the value on it?
17. Prices are going ________in a worry way.

A. up B. over C. away D. off

18. Does he tell you how he is getting ________his new colleagues?

A. on with B. on of C. away with D. out of

19. He is very capable ________ learning and understanding things.

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20. Thanh Ba Post Office provides customers ______ the Messenger Call Services.

A. with B. for C. of D. to

<b>IV. Choose the correct option a,b,c or d to complete to complete each space.</b>

Before the (1) ________ of the postage stamp, it was difficult to send a letter to another country. The sender
paid (2) ________ the letter to travel in his or her own country. Then the person in other country paid for that part
of the trip. (3) ________ the letter crossed several countries, the problem was worse.

Rowland Hill, a British teacher, had the idea of a postage stamp with glue on the back. The British(4)
________ made the first stamps in 1840. They were the Penny Black and the Two pence Blue. A person bought a
stamp and put it (5) ________ a letter. The post office delivered the letter. When people received letters, they didn't
have to pay anything. The letters(6) ________ .

Postage stamps became popular in Great Britain(7) ________ .Other countries started (8) ________ their own
postage stamps very quickly. There were (9) ________ problems with international mail. Some countries did not
want to accept letters with stamps from another country. Finally, in 1874 a German organized the Universal Postal
System. Each country in the UPS agree to accept letters with prepaid postage from the other members. Today the
offices of the UPS are in Switzerland, almost every country in the world is a member of this organization. It (10)
________ of any international mail problems.

1. A. invention B. invent C. invented D. inventor

2. A. on B. in C. for D. of

3. A. Unless B. Until C. If D. Probably

4. A. post office B. main office C. factory D. hall

5. A. in B. on C. off D. out

6. A. was prepaid B. were prepaid C. was paid D. were paid

7. A. immediate B. immediated C. immediaty D. immediately

8. A. make B. made C. to make D. making

9. A. only B. first C. any D. still

10. A. take along B. take on C. takes care D. take away

<b>V. Read the passage carefully, then choose the correct answers. </b>

The last two decades have seen enormous changes in the way people's lives are affected by IT. Twenty
years ago, few people had access to a computer whilst today most people use them at work, home or school and use
of e-mail and the Internet is an every day event.

These developments have brought many benefits to our lives. E-mail makes communication much easier
and more immediate. This has numerous benefits for business, commerce, and education. The World Wide Web
means that information on every conceivable subject is now available to us. Clearly, for many people this has made
life much easier and more convenient.

However, not all the effects of the new technology have been beneficial. Many people feel that the
widespread use of e-mail is destroying traditional forms of communication such as letter writing, telephone and
face-to-face conversation. In addition, the huge size of the Web means it is almost impossible to control and
regulate. This has led to many concerns regarding children accessing unsuitable websites. In conclusion,
developments in IT have brought many benefits, yet I believe developments relating to new technology in the
future are likely to produce many negative effects that will need to be addressed very carefully.

1. Have the World Wide Web and e-mail communication affected modern life in the last twenty years?
=> Yes, they have.

2. Does e-mail reduce face-to-face contact?
=> Yes, it does.

3. What have the World Wide Web and e-mail communication been used for?
=> They have been used for business, commerce, and education.

4. What does the IT stand for?
=> Information Technology

5. How does the writer think future IT developments will be?

=> The writer thinks future IT developments will be more negative.
<b>IV. Rewrite the se sentences, using relative clauses.</b>

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2. The bus isn’t running today. It goes to Oxford.
<i>→The bus which goes to Oxford isn’t running today.</i>
3. I don’t like the man. He is going out with my sister.
<i>→I don’t like the man who is going out with my sister.</i>

4. Michelangelo is one of Italy’s greatest artists. He lived there until he was 90.
<i>→ Michelangelo which He lived until he was 90 is one of Italy’s greatest artists.</i>
5. Mary was staying with her friend. He has a big house in Scotland.

<i>→Mary was staying with her friend who has a big house in Scotland.</i>
6. The person asked me some very difficult questions. He interviewed me.
<i>→ The person who interviewed me asked me some very difficult questions. </i>
7. Charlie Chaplin became a very rich man. He was from a poor family.
<i>→Charlie Chaplin who was from a poor family became a very rich man.</i>
8. The 1992 Olympics were held in Barcelona. It is in the north-east of Spain.
<i>→The 1992 Olympics were held in Barcelona which is in the north-east of Spain.</i>
9. Margaret is the girl. I went on holiday with her.

<i>→ Margaret is the girl with whom I went on holiday.</i>

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