Lecture Leadership: Enhancing the lessons of experience (4/e) – Chapter 3
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McGrawHill/Irwin
© 2002 The McGrawHill Companies, Inc., All Rights Reserved.
C
HAPTER
T
HREE
Leadership Is Developed
Through Education and
Experience
Perceptual set
The tendency or bias to
perceive one thing and
not another
Factors That Affect a Perceptual
Set
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McGrawHill/Irwin
Feelings
Needs
Prior experience
Expectations
© 2002 The McGrawHill Companies, Inc., All Rights Reserved.
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Factors Affecting the Attribution
Process
• Fundamental attribution theory
• Selfserving bias
• Actor/observer difference
McGrawHill/Irwin
© 2002 The McGrawHill Companies, Inc., All Rights Reserved.
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Fundamental Attribution Error
Tendency to overestimate
the dispositional causes of
behavior and underestimate
the environmental causes
when others fail
McGrawHill/Irwin
© 2002 The McGrawHill Companies, Inc., All Rights Reserved.
Selfserving
bias
Tendency to make external
attributions for one’s own
failures, yet make internal
attributions for one’s successes
The Role of Expectations In Social
Interaction
Person 1
1. Has expectations of other
person (I’ve heard she’s
nice)
3. Expectancy confirmed
(She does seem personable)
4. Initiates positive interaction
toward other person
6. Expectation further
strengthened
McGrawHill/Irwin
Person 2
2. Behaves ambiguously (might
be seen as friendly)
5. Responds in a friendly manner
7. Self concept change? (It’s easy
for me to meet others)
© 2002 The McGrawHill Companies, Inc., All Rights Reserved.
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Anatomy Of a Learning Experience
• Transition
• Change
• A new challenge
• Stress
• Growth potential
• Discomfort
• Results of old
learning
• Repertoire of
learning skills
McGrawHill/Irwin
• Plateau
• Comfort zone
• What I already know
how to do
• Combined effect of
drive, personality
• My “grain”
• Combined effect of
drive, personality and
experience
• Turning the corner
• Learning to learn
• Building a new
process
• Reaping the benefits
• Going against the grain
• Temporary drop in performance
• Meeting the challenge
© 2002 The McGrawHill Companies, Inc., All Rights Reserved.
Techniques Used To Teach
Leadership Concepts
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McGrawHill/Irwin
Lecture
Individualized feedback
Case studies
Role playing
Simulations and games
Inbasket exercises
Leaderless group discussions
© 2002 The McGrawHill Companies, Inc., All Rights Reserved.
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