Câu 1: Look at credt card……..on your payment card and tell me the expiry
date.
type
inform
number
details

Câu 2: If you …………..your mind, you will lose your deposit.
make
change
convert
exchange

Câu 3: I’m a…………….. I can work from home, so I don’t have to go into
the office much.
receptionist
teleworker
communicator
commuter

Câu 4: If the customers are not……………with the quality of our products,
they can………….within 10 days.
satisfied/ refund
satisfactory/ refund
satisfactory/ return
satisfied/ return

5. You have a money back…………...if you are not happy.
delivery
dispatch
discount

guarantee


6. this month my sales are much lower than last month. I’m afraid I can’t
reach the…………
purpose
offer
market
target

7. Working for this company you will be…..excellent career opportunities,
especially if you are ready to travel on business.
offered
had
climbed
taken

8. We are developing our new products in response to………….high demand.

increasingly
boringly
slowly
decreasingly

9. Our customers are those who are………….on to the idea that gold is a safe
investment at a time of financial instability.

believing
moving
catching

Holding

10. To ask for more information we use question word…………what, why,
where and how.
Similar
such as
look like


Same

11. If the goods you require are out of……………it means they are not
available.
service
order
question
stock

12. If you send back goods in original packing, you can get a ful………….
replace
refund
repay
return

13. The car is still under…………., so you should be able to get it repaired
free of charge.
dispatch
discount
guarantee
delivery


14. The cost of a company’s shares its is…………
market share
share price
share holder
share owner

15. We have a 14-day………..during, which we can cancel our contract.
affer sales service
cooling-off period
interest-free credit
credit card


16. This type of camera has such a special feature that it can………….a
gap in the market.
fill
close
fulfill
suit

17. They have to try their best want to…………the target.
offer
sell
reach
introduce

18. Every products is made to…………a need, or to satisfy customer
demand
meet

please
respond
fill

19. In order to have more time to look after har baby, she decided to
work……….
full-time
extra time
overtime
part-time

20. Increassed production and strong demand have had a positive effect
on our cash flow, so we are able to…………..a number or new projects.
provide
finance
head


grow

21. She’s too busy with her three children, Her manager advises her to
take a……………..
career move
career opportunity
career break
career plan

22. She works for the customer………….department.
production
sales

serving
service

23. I think the key thing is that you have to make sure the people in your
organization are…………….with the organization.
engaged
located
loyal
excited

24. If an outsider, especially a foreigner,………….a group as compplex as
Tata, it will be disastrous.
takes in
takes up
takes over
takes off

25.Our company’s mission is not only to…………….profits, but at the same
time meets customers’ needs as well.
make
earn


all are correct
generate

26. I think it is important to arouse the workers’……to the company.
abiliy
loyalty
royalty

prosperity

27. Loyalty-card ……………is a method for customers to obtain a discount
on the future purchases from the same organization.
scheme
X
system
number

28. An excellent salesman is a person who can………..for the best price.
sale
bargain
deal
offer

29. Small but fast-growing businesses can………..you career opportunities
to justify your qualifications and working experience.
offer
send
create
invent

30. “John Lewis”, the popular Britsish retailer is…………….by its
employees who have a say in how it is run.
sold
owned


belonged
voted


31. He thought of moving to the city to find a new job. There would be
many………….there.

career moves
career plans
career opportunities
career breaks

32. You can’t……………your mind and cancel an order the cooling off
period.
change
convert
make
exchange

33. A large skilled…………..means there could be attractive investment
opportunities for the country over the nest 5 years.
worker
workforce
employers
employees

34. Our company has appointed Maria as the Marketing Manager for our
new subsidiary in Greece. She …………..a team of 12 people.
takes care
manages
offers
replaces


35. John & John, a giant in…………..industry, exports medical devices and
drug products all over the world


telecommunication
pharmaceutical
retail
engineeriing

36. Apple has its ………………..in seattle, the US, and thousands of
subsidiaries all over the world.
corporation
multinational
private company
head office

37. …………………department is concerned with studying new ideas and
planning new products.
Sale and marketing
Research and development
Human resources
Accounts

38. Shop assistant: Can you choose another model because the model
IK1102 you required are out of………………?
question
service
stock
order


39. Conti has $3 million to………….in his company so that it can continue
its remarkable growth.
focus
develop
spend
invest


40. Products and services offered at a large discount are generally a/an
…………
deal
bargain
sale
offer

41. They wanted to expand their Production, so they decided to………..new
technogy.
invest
use of
develop
spend

42. A lot of innovators are more…………in technology than in business, so
there are not many ideas for new products.
interested
care
worried
passionate

43. In order to move ahead in your career, you need a lot of things such as

experience, opportunities and of course,…………..
travel
factors
qualifications
study

44. I am ………….to say our parent company has continued its excellent
performance.
disappointed
pleased


interesting
satisfying

45. As a new employee in this company, you should ask a
more………..person for some advice.
experienced
hard-working
charming
ambitious

46. Brainstorming is an effective way of……………a business idea.
developing
extending
meeting
taking

47. Soome people will buy new products because the products raise
status, give them a new, more…………….image.

famous
outdated
upmarket
downmarket

48. “ African Express Airways was established in 1986” Which phrase can
replace the underlined word?
set up
set on
set off
set out

49. They failed to see the……in the market, so they missed a unique
opportunity.
blank


advantage
breakthrough
gap

50. Customers who buy………………are allowed to have a discount.
large
in bulk
with large number
in quantify

51. The amount of money a company receives from sales in a particular
period is called its……………
turnover

expenditure
expense
net profit

52. In order to get a full refund, customers must send back goods in the
original………….
backpack
packaging
bag
covering

53. She gave birth to two babies continually, so last year she had to take a
career break……….them instead of sending them to the kindergarten.
to look up
to look in
to look for
to look after

54. John works in ……………He deals with staff problems and recuitment.
Sales


Finance
Human Resources
Production

55. The gold price was increased this week, so we made a big……………….
share price
tax
profit

interest

56. This company…………….an award for its effort of protecting the
environment.
took
sponsored
gave
won

57. Like traditional retailers, online businesses have to provide a good
after-sales ......
delivery
check-up
service
guarantee

58. What are the good points of bringing in outsiders to run
a…………..business?
self-employed
state-owned
public
family-owned

59. Goods will be…………..within 24 hours of your order.
exchanged


purchased
bought
dispatched


60. I’m in Accounting. There’s a system of…………….in my company,
which means we can work when we want, within certain limits.
short time
extra time
overtime
flexi-time

61. Mary is ambitious and hopes to be a senior manager in 5 years’ time.
Therefore, she always study for exta……………..in her free time.
promotions
recruitments
developments
qualifications

62. Our company intends to……………..Cjinese market which offers us a
lot of opportunities.
enter
open
keep
sell

63. We look for candidates who are reliable, confident and………….
critic
enthusiastic
confused
unqualified

64. It is important to ………………up personal relationships with the factory
owners if you want to expand your product in this area.



build
get
break
make

65. Because of her health problem, my sister had to…………..early
retirement.
do
make
get
take

66. If you are tired of your old nive-to-five………………., call us to find out
how we can help you.
duty
job
work
career

67. If we don’t try our best, we cannot……………..our goals and of course
we won’t get any bonus, either.
do
deserve
reach
demand

68. Google is developing software for the fist phone that is ……………of
translating forein languages almost instantly.

probable
able
capable
possible


69. Sarah is a…………………..Her reponsibility is taking care of visitors and
taking message.
accountant
engineer
receptionist
saleswoman

70. Some products are developed in………………to customer research.
response
pressure
ability
common

71. Some critics argue that introducing professionals to lead the group
would help to………………….a reputation for weak management in large
family-run company.
break off
break into
break up
break down

72. About 5 years ago I had to take a career…………after a serious
accident. Therefore, I missed a great chance to attend a training course in
Austalia.

move
opportunity
plan
break

73. They are likely to design models that………people’s changing
priorities.
see


meet
catch
adapt

74. VINAMILK, the largest dairy ……………..in Vietnam, is building a milk
factory in Cambodia.
product
producer
analyst
buider

75. We hope our new model will ………………..a breakthrough in
sakeecuse it…………the needs of our customers.
make/have
do/meets
do/have
make/meets

76. Research and development is the…………to great business ideas.
thing

topic
problem
key

Câu 77: Ikea, Big C, Wal-Mart, and Zaza are in the retail. ........ They sell
different products to customers.
group
industry
transport
fashion

Câu 78: My brother í a maintenance engineer. He checks all his company's
equipment regularly and is.............for all repairs


check
charge
responsible
sure

Câu 79: Customers must be confident that their credit card details
are............when buying online.
fixed
secure
right
exact

Câu 80: The Tata group has about 100 subsidiaries, ................India's
biggest private -sector steel company.
deciding

having
including
consisting

Câu 81: What should we do to raise our social. ........?
state
statement
status
statue

Câu 82: We plan to offer ice-cream to all consumers one day a month
to .......awareness of the company.
go up
rise
increase
raise


Câu 83: A company which is more than 50% owned by another company is
called a..........
parent company
subsidiary
headquarters
head office

Câu 84: Apple has ........a real breakthrough for its recent lauch of iphon 6.
looked
earned
made
done


Câu 85: If you want to reach an agreement in a negotiation, you should
pay,........to the other side's body language.
eyes
speech
notice
attention

Câu 86: Don't worry! Goods are always ready in our................
storage
stock
field
warehouse

Câu 87: The most outstanding feature of this machine is that it can help
to ..........waste during the process of manufacturer.
increased
reduce
cut out
go down


Câu 88: Each new employee spend six weeks as a/an ............
interviewee
trainee
trainer
candidate

Câu 89: With the boom of the Internet, in 2000 our company. .........with an
attractive website, so the sales rose dramatically .

went online
went aboard
went public
went bankrupt

Câu 90: She's likely to be the best candidate because she can............2
European languages fluently.
tell
talk
say
speak

Câu 91: Our ...........has risen and is not at an all-time high of $11.6.
turnover
profits
market share
share price

Câu 92: Customers always find our goods different because we
always............ Them carefully.
have
indicate
present
demonstrate


Câu 93: A lot of people buy our products in summer. We should............ this
opportunity to launch the new model.
have the use of
take advantage of

have a chance of
take care of

Câu 94: A couple of years ago, scientists made.............in the treatment of
cancer.
an award
a breakthrough
an innovation
an advantage

Câu 95: I'm in..............My job involves developing new product and new
ideas.
Sales and Marketing
Finance
Human Resources
Research and Development

Câu 96: Clayton works ..........., doesn't he?
a career
a job
partly
part-time

Câu 97: A huge............. in demand for our LCD product range has had a
positive effect on our total sales.
decrease
fall
increase



raise

Câu 98: Company president John Buffet is expected to..............next month.
He wants to spend more time with his family from then onwards.
establish
promote
realize
retire

Câu 99: Online retailers should offer secure online ordering to attract
customers because they are..............about the hacking of their private
information.
worried
frightened
afraid
scared

Câu 100: Profits............ by 6% to 7.3% million. Which word is not
appropriate?
raised
rose
went up
increased

Câu 101: ..................often sell large quantities of goods to wholesalers who
do not usually sell directly to consumers.
Buyers
Suppliers
Retailers
Shopkeepers


Câu 102: Cisco System is an IT supplier which.............Internet equipment
for individuals and organizations in the US


purchases
provides
operates
brings

Câu 103: I will..............an order with a large quantity on condition that you
offer me a 10% discount.
place
product
take
make

Câu 104: Currently, her company is advertising a/an ..............for an
accountant in Finance Department.
vacancy
place
emptiness
space

Câu 105: The Tata group ..............last month that is was looking for a new
CEO.
announced
spoke
pronounced
told


106. A company which owns another company is called a……………
headquarteers
head office
parent company
subsidiary


107. If you want to………………..money from the bank for your start-up
company, please…………………..this form.
lend/fill up
borrow/fill in
lend/fill in
borrow/fill up

108. I have lots of experience in Communications, so I am sure I
am…………….for the position of Communications Assistant.
comfortable
convenient
responsible
qualified

109. We are proud our customers are always………………satisfied with our
service.
really
all answers correct
fully
competely

110. Kathy will receive a/an………………for high levels of productivity each

quarter.
wage
income
profit
bonus

111. You should make sure employees in the organization have a
clear………………..of its goal.
understanding
knowledge


suggestion
recommendation

112. “Eco-consumers” choose companies which don’t produce a lot of
toxic waste and have a clear policy of………………the environment.
generating
winning
protecting
protesting

113. It’s essential for all members to…………….he meeting which have
been scheduled for 8 a.m tomorrow.
make
attend
go
visit

114. If the goods are not………………., customers can return them within a

week.
useless
available
satisfactory
competitive

115. The car is still under…………………., so you should be able to get it
repaired free of charge
after sales service
guarantee
sales
construction

116. You have to make a decision quickly because we only have a 5day………………..


cooling-off period
exchange profit
after sales service
interest-free credit

117. Our company offers a/an …………………salary and private health
insuarance to successful candidates. Which word is not approppriate?
competitive
high
excellent
public

118. We ask customers who are not………………..satisfied to return the
goods within a week.

surprisingly
disapointingly
hardly
fully

119. I feel I have the……………and experience to do this job.
People……………….me because I have goods jubment.
posibility/expect
ability/respect
posibility/ attract
skill/ appeal

120. He had developed a new range of products which increased the sales.
That’s why he received a(an) ……………..for it.
opportunity
award
breakthrough
patent