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Talent management a focus on excellence

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Patrick Merlevede

Talent Management: A Focus on Excellence
Managing Human Resources in a Knowledge Economy

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Talent Management: A Focus on Excellence:
Managing Human Resources in a Knowledge Economy
1st edition
© 2014 Patrick Merlevedes & bookboon.com
ISBN 978-87-403-0740-5

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Talent Management: A Focus on Excellence

Contents

Contents
Acknowledgements

8

Foreword


9

1

Introduction

10

1.1

Making the case for talent management

10

1.2

his book’s contents and intentions

11

2

Strategy First

13

2.1

Strategy helps to determine Priorities


14

3

How people achieve Results

15

3.1

he link between wanting to, knowing to and being able to.

15

3.2

Attitude, Filters and meta-programs

19

3.3

Knowledge, Values & Beliefs

19

3.4

Skills


20

3.5

Implications for Talent Management

22

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Talent Management: A Focus on Excellence

Contents

4

Focus on Excellence

24

4.1

he danger of generic solutions and other shortcuts

24

4.2

Modeling Excellence

26

4.3

Using the Model

27


5

Talent Acquisition: Recruiting & Assessment

29

5.1

he Recruitment Process

30

5.2

Attracting the right candidates

31

5.3

Some notes about résumés

34

5.4

Hiring the Best Candidate

35


5.5

Assessment and 360° feedback

37

5.6

Performance of Recruitment Methods

38

5.7

A word of warning

39

6

Talent Development: Training & Coaching

41

6.1

Needs Analysis

42


6.2

Some Musings about Training

43

6.3

Coaching in the context of Talent Management

44

6.4

Knowledge Management & Creation

47

360°
thinking

.

Discover the truth at www.deloitte.ca/careers

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© Deloitte & Touche LLP and affiliated entities.


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