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MINISTRY OF TRANSPORTATION

MINISTRY OF EDUCATION & TRAINING

VIETNAM MARITIME UNIVERSITY

STUDENT NAME:PHAM THI THUY ANH

DISSERTATION
GLOBAL STUDIES AND MARITIME AFFAIRS

RECOMMENDATIONS TO IMPROVE CFS WAREHOUSE
OPERATION AT VIETNAM CONTAINER SHIPPING JOINT
STOCK COMPANY - GREEN PORT

HAI PHONG – 2015


MINISTRY OF TRANSPORTATION

MINISTRY OF EDUCATION & TRAINING

VIETNAM MARITIME UNIVERSITY

STUDENT NAME:

PHAM THI THUY ANH

CLASS:

GMA02



DISSERTATION
GLOBAL STUDIES AND MARITIME AFFAIRS

RECOMMENDATIONS TO IMPROVE CFS WAREHOUSE
OPERATION AT VIETNAM CONTAINER SHIPPING JOINT
STOCK COMPANY - GREEN PORT

Superviser :

DoanTrongHieu

Division :

International Economics

Faculty :

Economics

HAI PHONG – 2015


Recommendations to improve CFS warehouse operation at Vietnam Container
Shipping Joint Stock Company - Green Port

PREFACE
I declare that this report is my own unaided work. It has not been submitted before.
If violated, I am solely responsible for and bear the punishments of the Institution and
University.


Student Name and Signature

Pham Thi Thuy Anh

Pham Thi Thuy Anh – GMA02

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Recommendations to improve CFS warehouse operation at Vietnam Container
Shipping Joint Stock Company - Green Port

ACKNOWLEGEMENT
Firstly, I would like to express my sincere gratitude to my advisorM.S Doan
TrongHieu for the continuous support of my dissertation and related research, for his
patience, motivation, and immense knowledge. His guidance helped me in all the time
of research and writing of this thesis. I could not have imagined having a better
advisor and mentor for my study.

Pham Thi Thuy Anh – GMA02

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Recommendations to improve CFS warehouse operation at Vietnam Container
Shipping Joint Stock Company - Green Port
TABLE OF CONTENTS
PREFACE ................................................................................................................... i
ACKNOWLEGEMENT ............................................................................................. ii

TABLE OF CONTENTS........................................................................................... iii
LIST OF ABBREVIATIONS ..................................................................................... v
LIST OF TABLES .................................................................................................... vi
LIST OF FIGURES .................................................................................................. vii
INTRODUCTION ...................................................................................................... 1
CHAPTER I: LITERATURE REVIEW ..................................................................... 4
1.1 Introduction about CFS ..................................................................................... 4
1.1.1 Definition ................................................................................................... 4
1.1.2 Role of CFS ................................................................................................ 4
1.1.3 Types of goods at the CFS .......................................................................... 6
1.1.4 Services provided in the CFS ...................................................................... 6
1.2 Regulations related to CFS ................................................................................ 7
1.2.1

Conditions to establish a CFS ................................................................. 7

1.2.2

Rights and responsibilities of CFS owners .............................................. 8

1.2.3 Responsibilities of customs authorities ....................................................... 9
1.3 CFS performance measurement ....................................................................... 10
CHAPTER II: SITUATION OF CFS WAREHOUSE AT GREEN PORT ............... 14
2.1 Introduction about Green Port.......................................................................... 14
2.1.1 History...................................................................................................... 15
2.1.2 Functions .................................................................................................. 15
2.1.3 Terminal Layout ....................................................................................... 16
2.1.4 Organizational structure ............................................................................ 17
2.2 Introduction about CFS warehouse at Greenport .............................................. 19
2.2.1 CFS Area .................................................................................................. 19

2.2.2 Equipment and Facility ............................................................................. 20
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Recommendations to improve CFS warehouse operation at Vietnam Container
Shipping Joint Stock Company - Green Port
2.2.3 Organizational Chart ................................................................................. 20
2.3 CFS warehouse operating activities ................................................................. 22
2.3.1 Export consolidation operation ................................................................. 22
2.3.2 Import consolidation operation ................................................................. 28
2.3.3 Performance indicators of Green Port’s CFS ............................................. 33
CHAPTER III: RECOMMENDATIONS TO IMPROVE CFS WAREHOUSE
OPERATION AT GREENPORT ............................................................................. 36
3.1 Evaluation on the Green Port’s CFS ................................................................ 36
3.1.1 Evaluation the mathematical indicators ..................................................... 36
3.1.2 Evaluation the non-mathematical indicators .............................................. 37
3.2 Recommendation to company .......................................................................... 40
3.2.1 Recommendation on increase storage and handling capacity .................... 40
3.2.2 Recommendation on the infrastructure and equipment .............................. 44
3.2.3 Recommendation on human factor ............................................................ 45
3.2.4 Recommendations on service .................................................................... 46
CONCLUSION ........................................................................................................ 48
REFERENCES ......................................................................................................... 49
APPENDICES .......................................................................................................... 50

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Recommendations to improve CFS warehouse operation at Vietnam Container
Shipping Joint Stock Company - Green Port

LIST OF ABBREVIATIONS
CFS

Container Freight Station

LCL

Less Than Container Load

FCL

Full Container Load

CY

Container Yard

B/L

Bill of Lading

D/O

Delivery Order


CPL

Container Packing Plan

THC

Terminal Handling Charge

ECUSS

Electronic Custom Software

WMS

Warehouse Management System

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Recommendations to improve CFS warehouse operation at Vietnam Container
Shipping Joint Stock Company - Green Port

LIST OF TABLES
Table 1: Green Port Terminal Layout ....................................................................... 16
Table 2: Equipment at the CFS ................................................................................. 20
Table 3: The Number and Qualitification of CSF Employees ................................... 21

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Recommendations to improve CFS warehouse operation at Vietnam Container
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LIST OF FIGURES
Figure 1: CFS Activies According to the Flow of Goods ............................................ 7
Figure 2: Map of Green Port Location ...................................................................... 15
Figure 3: General Terminal Layout of Green Port ..................................................... 16
Figure 4: Green Port’s Organizational Structure ....................................................... 17
Figure 5: Warehouse Organizational Chart ............................................................... 21
Figure 6: Export Consolidation Operation Process .................................................... 22
Figure 7: The Illustration of Stacking Pallet Racking System at the CFS .................. 25
Figure 8: Import Consolidation Operation Process .................................................... 28
Figure 9: Cargo Volume through CFS at Green Port from 2011 to Sep.2015 ............ 34
Figure 10: Comparing Selective Pallet Racking with Double Pallet Racking ............ 41
Figure 11: Requirements of Using Handling Equipments at the CFS ........................ 43

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Recommendations to improve CFS warehouse operation at Vietnam Container
Shipping Joint Stock Company - Green Port

INTRODUCTION
Thanks to the helpful location, Vietnam has a long seaborder line. Under the

globalization, Vietnam maritime industry has been developed rapidly. According to
the data of Vietnam Marine Administration (Vinamarine) in 2014, Vietnam has 44
seaports with the cargo throughput of 370.3 million tons in 2014. The cargo volume
has grown by 8.1 percent from2009 to 2014 of 8.1 percent. In which the container
volume increased by 16.7 percent to achieve 10.2 million TEUsin 2014. The
container throughput is estimated to increase with the rate of 8 to 9 percent
annuallyuntil 2020.
With the development of the national economy, Vietnam ports in general and
Northern ports in particular are expected to have many potentials to develop
shipping industry. One of the important ports contributing to the growth of this
industry is Green Port.
Green Port is the subsidiary of Vietnam Container Shipping Cooperation
(Viconship). Green Port is operated from Sept. 2004, mainly exploit containerized
cargo. Green Port provides a variety of services, from ocean shipping services to
inland transport. One of such is CFS services that I researched in this paper.
Necessity
CFS is customs area for loading and unloading containerized cargo. CFS plays an
essential part in the flow of exporting and importing goods. In the growing trend of
containerized service, CFS is estimated to be an important factor in the development
of maritime industry in the next years.
So, in two months of internship, with a wish to study the CFS operation activities, I
have chosen this topic: "Recommendations to improve CFS operation at Green
Port". This research will give an insight to the CFS activities at Green Port. And
from that, giveproper solutions to increase the development of company.
Research Object
This study is conducted to study the CFS warehouse operation at Green Port and
from that evaluate the situation as well as find the possible ways to improve the
operation in the CFS at Green Port.
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Recommendations to improve CFS warehouse operation at Vietnam Container
Shipping Joint Stock Company - Green Port
Research Scope
This dissertation is the study of the CFS warehouse operation at Green Port which I
had witnessed during my internship from August to Octorber 2015
Methodology of the research
For study, this dissertation is gathered information from both primary and
secondary sources. From primary source, information is gathered by: visiting CFS
warehouse at Green Port and learn information about the CFS operation at Green
Port; observing the activities in managing CFS warehouse. From secondary source,
information is found and gathered in documents related to CFS warehouse
operation, especially the exported and imported goods process; dissertations,
journals, books related to CFS warehouse operation, services and activities in CFS
warehouse.
Limitation of the research
During the process of studying this topic, there are some limitations and
hinderances in conducting the paper. Firstly, studying and evaluating the CFS
operation of a particular company need an amount of time. Due to the time
limitation, this report is conductedwith the urgency. Information is gathered mostly
by the process of observation and studying in the appointedtime. Therefore, it may
lack some information. Secondly, there are some problems in observing the real
process of operating CFS warehouse at Green Port. Because this report is conducted
in the busy time of the company, it is not easy to supervise CFS activities and
collect data. Besides, some information about the company is kept in secret for
security.
Research Findings
This dissertation provides the understanding of CFS operation, studying the services

and activities at CFS warehouse, especially export and import activities and giving
out some recommendations to improve the CFS warehouse operation.
Structure of the research
Chapter I: Literature Review
Chapter II: Situation of CFS warehouse operation at Green Port
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Recommendations to improve CFS warehouse operation at Vietnam Container
Shipping Joint Stock Company - Green Port
Chapter III: Recommendations to improve CFS warehouse operation at Green Port

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Recommendations to improve CFS warehouse operation at Vietnam Container
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CHAPTER I: LITERATURE REVIEW
1.1 Introduction about CFS
1.1.1 Definition
CFS is the abbreviations for Container Freight Station. According to Business
Dictionary, CFS is a port facility for loading and unloading cargo containers from
ships and to ships.
Another definition of CFS is that CFS is a designated facility to consolidate or
consolidate freight shipments and such shipments are staged between “transport

legs”. CFS is used to transport containerized cargo, so it usually located to near an
ocean, port, or airport where such cargo is transported to and from.
According to Article 51, Circular 128/2013/TT-BTC, goods put into the CFS
includes: Imported goods which put into the CFS are goods that have been not
completed customs procedure. And they are still under the supervision and
management of the customs authority.
Exported goods which put into the CFS are goods that have been completed
customs procedure or registered the customs declaration at the sub-department of
customs outside the checkpoint area. However, the real verification is carried out at
the CFS.
Goods in the CFS shall be kept no more than 90 days from the day they are put into
CFS. After 90 days, sub-departments of customs shall ask the CFS owner to move
such goods out of CFS, or treat them as abandoned, lost, mistaken, overdue goods
according to Article 45 of Law on Customs.
1.1.2 Role of CFS
Firstly, CFS helps good owners through LCL shipping method, reduce cost and
utilize the capacity of containers. Transporting cargo through container by sea,
although convent, needs a lot of fees. For the best choice of moving goods through
the sea, many shippers strive for loading full containers (FCL - full container loads).
But, for the shippers or goods owners whose goods are not able to stuff full
container, to save money and to utilize the capacity of containers, they have chosen

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Recommendations to improve CFS warehouse operation at Vietnam Container
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to merge their shipments and loaded together into containers. Such options are

called LCL container.
LCL shipping is the best options for delivering cargo that below the typical weight
at which are able to be fully stuffed into containers. Nowadays, LCL is often chosen
among the small cargo owners. This raised a matter. It needs a place to helps goods
owners bring their shipments, merge and then stuff into container to send to the
delivering destination. Also at the receiving destination, it needs a place at which
containers is de-stuffed, retail shipments are stored and then separated shipments is
sent to the separated consignees. Such types of place to perform two
aforementioned acts is CFS. CFS is operated under the supervision of customs
officers.
Thus, CFS is a warehouse at which the shipping company deal with export and
import cargo. Export cargo is received and stored at the Where they are sorted,
consolidated stuffed into export containers and delivered to destination. Meanwhile,
import container which arrive from ships to CFS is de-stuffed. Import cargoes is
take out of the containers for sorting and delivery to consignees later.
CFS performs two main functions which are to collect and stuff LCL exported
cargoes into containers for exporting to ships and to store LCL imported cargoes
which are unloaded from multiple-owner containers and then delivery to different
consignees.
CFS has also an important role in the ocean containerized freight, warehousing
services and port operation. CFS is an indispensable part of a modern container port.
It helps shippers utilize capacity of the container therefore reducing transport costs.
Each shipper is not needed to bear full container fees. Container delivering free is
shared among shippers. Moreover, CFS also helps cargo delivery and receiving
process safer and more comfortable.
Secondly, CFS helps shipping company quickly free goods at port, reduce port
congestion and promote export and import goods transportation. CFS is an extended
arm of the port. When containers are transported from ships into CY of the port,
import and export goods are kept until completed their examination and clearance.
For better utilize space and existing infrastructure, cargoes at port are needed to be

evacuated as soon as possible. Imported goods shifted from the CY of the port to
the CFS can helpreduce port congestion. CFS is in charge of clearing goods,
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Recommendations to improve CFS warehouse operation at Vietnam Container
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warehousing and transporting cargoes from port to the shipper’s destination. CFS is
an important point in the trading export and import cargo process and helps CY of
the port reducing time of storing.
1.1.3 Types of goods at the CFS
All LCL goods which are not prohibited from exporting or importing, does not
affect the environmental sanitation and fire protecting regulation are allowed to be
carried out export/import procedure at the CFS
All foreign goods that are qualified to be carried out exporting procedure and putted
into CFS must be inspected. Good owners register at the office or border gate of the
provincial customs departments and such office, border gate will appoint their
inspectors to check cargo at the CFS. Imported goods in the CFS are inspected,
tallied and confirmed by the customs inspectors before taking out of CFS. Exported
goods are supervised by the customs authorities when loading to the ships.
1.1.4 Services provided in the CFS
CFS operation is the process of exploitation imported and exported goods from the
port to the CFS warehouse and from the CFS warehouse to the customer destination,
ensuring the integrity of goods in quantity and quality during the operation, storage
and preserving cargo which is stacked at the CFS.
Warehouse operation activities is divided into two main services, which are import
goods operation and export goods operation.
For exported goods, the activities inside CFS are: receiving, storing, packaging.

Sometimes, goods in transit can be divide or combine with exported containers or
Vietnam’s exported goods in the CFS.
For imported goods, imported goods areeither be repacked and divided according to
import procedure or be combined with other shipments to be exported to a third
country. (Article 51, Circular 128/2013/TT-BTC)

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Recommendations to improve CFS warehouse operation at Vietnam Container
Shipping Joint Stock Company - Green Port
Classified in the flow of goods in the CFS, CFS activities includes:
Receiving

Storage

Put-away

Packing

Picking

Shipping

FIGURE 1: CFSActivies According to the Flow of Goods
Beside the main services, in the process of exploiting goods, some CFS also have
value add services, such as:
+ Checking label code;

+ Labeling;
+ Classifying;
+ Repacking
1.2Regulations related to CFS
Since the ocean container freight has formed, modern container ports has borne
along with the establishment of CFS. CFS is located within the port area. but, the
demand for CFS services has increased dramatically. LCL shipping services is
needed more and more. CFS warehouses in the ports are not enough to meet the
customers' needs and market demands. so, now there are many CFS warehouses
outside border gate was established. However, there are general provisions for all
CFS whether located inside or outside border gate that all of import and export
cargoes in the CFS are under the supervision, inspection and management of the
customs, especially customs department in charge of CFS.
1.2.1 Conditions to establish a CFS
Toset up CFS, company must adhere tothe following conditions:
-

CFS is established in the following areas:

+ Seaports, international civil airport, domestic port of export and import
goods, road gate border, international railway station
+ Industrial zone, hi-tech industrial zone, non-tariff zone, and other areas as
prescribed by law.
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Recommendations to improve CFS warehouse operation at Vietnam Container
Shipping Joint Stock Company - Green Port

-

CFS warehouse must has an area of at least 1000m2, not include external

-

ground and auxiliary facilities
Ensuring the working conditions for customs authorities such as having an
office building, having place for goods inspecting, etc.

-

CFS must have fences separated to surrounding area, equipped with CCTV
systems

-

Goods going in and going out CFS must be managed by the computer
systems and be connected with the monitoring system of customs officers.

-

Having decision to establish CFS

Companies or enterprises established under the rules of law, had warehousing
license import and export licenses, had experience, capacity and reliability in the
field of logistics, had permission to use the planned warehousing areas, had storage
systems which separating from the surrounding area, had separated entrance gate,
had enough equipment, vehicles and other necessary conditions to make sure safety
for goods and human at the CFS and convenience for the inspection and supervision

by customs authorities are able to establish and run CFS warehouse.
General Department of Customs give CFS license by receiving document, checking
and reviewing the place want to get CFS license. Documents needed to submit
when applying CFS license are:
-

An application for establishing CFS
Decision to establish CFS
Specialized license for operating warehouse and trading export/import goods

-

Permission to use CFS location.
CFS site plan.
Fire Safety Certificate

1.2.2 Rights and responsibilities of CFS owners
a) Rights of CFS owners
-

Goods owner transfers ownership of goods for CFS operators to pack, repack,
repair, store goods

-

CFS operators have the right to consolidate, deconsolidate multiple-owner’s
shipments inone container, arrange and store shipments in the warehouse.

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Recommendations to improve CFS warehouse operation at Vietnam Container
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b) Responsibilities of CFS owners
-

Fully implementing the provisions of the government about export/import
goods through CFS, ensuring cargo safety during the process of handling and
storing, following regulations of environmental sanitation and fire prevention.

-

Import and export goods at the CFS needs to be carried out export/import
procedures. Export and import cargoes should be classified in two separate
zones and have site plans to examine. Especially area for export cargoes
must be fenced into two areas for distinguishing goods that are finished
customs procedures and goods customs that are not finished procedures. On
each shipment must have the name of the ship, voyage, day in CFS or day
out CFS, name of consignees, marks of goods.

-

CFS must have sufficient equipment for handling and packing cargoes, have
adequate lighting and office for relevant authorities to work. CFS owners are
responsible for proving areas and facilities for customs authorities to inspect
cargoes and supervise the management of CFS.

-


-

-

CFS must have experienced staff that specialize in freight forwarding
business and have IT knowledge to manage CFS and ensure the relations
among ship - ship agent - freight forwarder - port and other agencies.
CFS must have bookkeeping system to check and track goods out/in the CFS.
Staff replacement or staff changes must be notified to the customs authorities
by documents.
Time allows to work at CFS is 8 hours per day and it must be publicized at
the CFS. In case, CFS want to work overtime, it must have the consent of the
customs authorities.
CFS owner has responsibility to sum up and report to customs authorities
about the inventory situation and the details of each inventory shipment.
Each 3 months, CFS operators must report to the customs officers about the
situation of goods inside the CFS and the business activities of company.
Each 6 months, CFS must prepare a reports to liquidate unwanted goods.

1.2.3 Responsibilities of customs authorities
Each CFS that is given operating licenses is monitored by customs authorities. In
keeping with the pattern of each port, each warehouse, customs authorities in charge
of CFS is often arranged into a team under the customs border gate, under the
supervision of warehousing. Each CFS often has from one to two customs officers
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Recommendations to improve CFS warehouse operation at Vietnam Container
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depending on the performance of each CFS and requirements, conditions at the
certain period. Main responsibilities of customs authorities in charge of CFS
include:
-

Supervising the process of receiving, delivering or storing export/import

-

goods at CFS and other related activities at the CFS
Organizing goods inspection, sealing containers even when warehouse has

-

none cargo.
Escorting import containers from the border gate to the CFS and export
container from the warehouse to the border gate to load to the ship,
supervising the process of packing goods into container and repacking
container, monitoring the process of putting cargo in to the CFS.

-

Examining closely receiving and delivering cargo process, through which

-

detect and prevent the wrong actions, smuggling attempts and trade fraud.
Supervising the delivery and receive goods process between CFS and

consignees.

-

Summing up about data of import and export goods and reporting data
periodically to customs department.
Building the good relationships with CFS owners and good owners.
Following customs requirements and completing works well.

1.3 CFS performance measurement
Warehouse performance is the state of operating warehouse. And the way of
evaluating the warehouse performance is warehouse performance measurement.
According to Neely, performance measurement is the process of quantifying the
efficiency and effectiveness of an activity. Performance measurement is taken to
find whether the warehouse is operated efficiently. If not, it helps to show the
causes bringing to poor performance and find propersolutions.
Warehouse operation do well or worst depend on a variety of factors or also called
performance indicators. Indicators is found to calculate and compare with the
expected values. If the results are worst, poor performance is shown.
There are several theories to decide the warehouse performance indicators. In the
research “proposed solutions to impove the efficency of production and business in

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Recommendations to improve CFS warehouse operation at Vietnam Container
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CFS warehouse at Chua Ve terminal” of Nguyen DucTrung, there are some often

used factors in evaluating the warehouse operating activities:
a. Cargo throughput: is the total volume of goods going through warehouse in a
period (usually a year). For CFS warehouse, cargo throughput can be
calculated by total import and export cargo that CFS operators handled in a
certain time.
This indicatorreflects thetotal number of cargo going through warehouse, ifthe
output of goods is going higher by years, it will showthe developmentof
thewarehouse, andvice versa
b. Warehouse capacity: is the total volume of goods can be stored in the
warehouse.
This indicator shows the warehouse capacity, or the maximum number of cargo
stored in warehouse. The higher the capacity index, the higher capacity of storage,
and vice versa. However, capacity depends on many other factors such as the way
of arranging of goods, the choice of pallet racking.
c. Warehouse storage rate: is the ratio between the volume of goods through
warehouse and the total volume of goods through port.
∝=
In which:

𝑄𝑤
𝑄𝑝

𝑄𝑤 is the volume of goods through warehouse
𝑄𝑝 is the volume of goods through port.

This indicator shows relationship between warehouse and port.
d. Warehouseturnovertime: is the ratio between total warehouse volume of
goods going through warehouse and the warehouse capacity in a specific
time (usually in one year)
𝑛=

In which:

𝑄𝑤
𝐶

𝑄𝑤 is the volume of goods through warehouse

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Recommendations to improve CFS warehouse operation at Vietnam Container
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C: is the capacity of warehouse
This indicatorreflects thenumberoftimes the warehouse reaches it maximum storage
capacity. The higher indicator, the higherwarehouseproductivityusinghigherandvice
versa.
e. Average volume of goods through warehouse per day:
q𝑤 =
In which:

𝑄𝑤
𝑡

𝑄𝑤 is the volume of goods through warehouse
t is the time warehouse run in a year

In which:


𝑡 = 𝑇𝑤 − 𝑇𝑠
𝑇𝑤 is the number of days in a year (365 days)
𝑇𝑠 is the number of days that stop working due to weather

Besides, Colson and Dorigo in their report also offer a list of decision criteria to
evaluate warehouse performance. Their chosen indicators consist of a variety
factors that can be grouped into the following categories:
-

-

Location: geographical distance to highway connection, train, waterways
Infrastructure and facilities: storage surface and volume, separation of
storage areas, possibility for temperature control, control for temperature
humidity, ventilation, offices on site, use of technology (RFID/Bar-coding),
modem connection, handling equipment
Service: quality of service,cost of service, customer services, certification
(ISO 9001/9002, SQAS, HACCP), assistance with customs.

Also, in the research of Autry and Daugherty, efficiency of warehouse operation has
relation with the personnel of warehouse. The management of human resources, the
working environment and worker satisfaction is also one of value to evaluate the
performance of warehouse.
In conclusion, warehouse operation can be evaluated by the factors of quality,
location, infrastructure, service, human resources.

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Recommendations to improve CFS warehouse operation at Vietnam Container
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Recommendations to improve CFS warehouse operation at Vietnam Container
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CHAPTER II: SITUATION OF CFS WAREHOUSE AT
GREEN PORT
2.1 Introduction about Green Port
Introduction about Viconship
Vietnam Container Shipping Corporation (VICONSHIP) is one of the leading ship
agents and freight forwarding services in Vietnam. Formerlyknown as Vietnam
Container Company, Viconship officially established on July 27, 1985 by Decision
No. 1310 / QD-BGTVT of the Minister of Transport. Initial capital which was
allocated from government at the time of establishment was 7.2 million VND.
Viconship has its own terminal, warehouse and trucking lines for transporting
containerized and general cargoes from the North to the Central and the South of
Vietnam. It provides sufficient facilities for all modes of transportation, operates in
both freight, ocean transportation and road transportation. In which, freight and
portservices accounted for 60 percentages of company’s activities (including
loading and unloading and storing containerized cargo) and road transportation
services accounted for 40 percentages of company’sactivities (viconship has vehicle
fleets consisting 110 container trucks).
Introduction about Green Port

Viconshiphave many branches, operatingfrom the north, the central to thesouth
ofVietnam. One of such branches is Green Port. Green Port located in No 1, Ngo
Quyen, HaiAn, Hai Phong. It is also the most important subsidiary in Viconship.
GREENPORT Terminal is one of the ports which have thelargest cargo throughput
in the North of Viet nam. Green Port is equipped with modern facilities and
equipments along with sufficient infrastructure which meets all international
standard of trading and transportation.

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Recommendations to improve CFS warehouse operation at Vietnam Container
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FIGURE 2: Map of Green Port Location
2.1.1 History
GREENPORT Terminal was opened on 24th September, 2004. It located at 20o51’
Lat N, 106o43’ Long E
-

Berth No.1 was putted into operation in Sept, 2004

-

Berth No.2 was putted into operation in Mar, 2006

Over 11 years of existence and development, GREENPORT terminal has always
played the important role on the “Border gate” in the North of the country. Cargoes

from Green Port are transported from 17 northern provinces to North of Laos and
south of China and other markets of many countries and vice versa.
2.1.2 Functions
Green Port provides a variety of logistics services from ocean transportation to
inland transportation and is divided into four main services:
-

Port operation 
Container yard operation

-

Container freight storage
Others services including inland transportation via trucking, customs
brokerage, shipping agencies and container repairing services.

Pham Thi Thuy Anh – GMA02

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Recommendations to improve CFS warehouse operation at Vietnam Container
Shipping Joint Stock Company - Green Port
2.1.3 Terminal Layout
GREEN PORT has a total area of 10 ha including terminal area (berth area and
CY), CFS area, maintenance shop and office space.
TABLE 1: Green Port Terminal Layout
Components

Area


Total area

100,000m2

Terminal area

95,000m2

CFS area

3,500 m2

Maintenance shop

500m2

Office space

360m2

FIGURE 3: General Terminal Layout of Green Port

Pham Thi Thuy Anh – GMA02

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