Chapter 2: Enquiries
TRANSLATION
I . ENGLISH- VIETNAMESE
1.Chúng tôi có quan tâm mô hình Cutter 05 và chúng tôi sẽ rất biết ơn
nếu bạn gửi cho chúng tôi báo giá cho máy này.
2.chúng tôi rất biết ơn vì sự giới thiệu của bạn đến phái đoàn thương
mại của Nhật Bản tại Hà Nội
3.chúng tôi cũng muốn chỉ ra rằng chúng ta thường qui định các tài
khoản hàng ngày với vận đơn thanh toán trong 30 ngày
4. Một trong những khách hàng của bạn mong muốn mua xe máy cho cổ
phiếu của anh ta.
5. Hãy gửi cho chúng tôi một chào hàng với những hạn mục và điều kiện
ưu đãi nhất.
6. Chúng tôi rất vui lòng thông báo với quý công ty rằng hiện đang có
một nhu cầu đều đặn đối với tủ lạnh nhãn hiệu Sanyo trên thị trường và
chúng tôi mong muốn quý công ty có thể gửi cho chúng tôi một chào
hàng.
7. Nếu bản dự kê giá của quý công ty có sức cạnh tranh, chúng tôi sẵn
sàng đặt hàng một lượng lớn các sản phẩm hóa chất.
8. Chúng tôi phải làm rõ ngay từ đầu rằng việc giảm giá là thiết yếu.
9. Khi chúng tôi đặt một đơn hang lớn với các nhà cung cấp khác, chúng
tôi thường được nhận chiết khấu 2 hoặc 3%.
10. Phòng thương mại Anh đã cho chúng tôi biết được tên công ty của
quý ngài.
11. Chúng tôi đã xem quảng cáo của các ngài trên số mới nhật của Tạp
chí Nông nghiệp.
12. Chúng tôi được biết tên và địa chỉ của công ty quý ngài qua sự giới
thiệu của Đại sứ quán Nhật Bản, họ đã cho chúng tôi biết rằng công ty
quý ngài là công ty xuất khẩu mặt hàng … độc quyền.
13. Chúng tôi muốn mua mặt hang … của công ty quý ngài được quảng
cáo trên/trong … và muốn biết liệu ….

14. Công ty của chúng tôi là một trong những nhà sản xuất chủ chốt mặt
hàng… ở Việt Nam.


15. Nhân dịp này chúng tôi xin tự giới thiệu là một trong nhữ ng công ty
thương mại hàng đầu kinh doanh tất cả các loại vải sử dụng cho ngành
công nghiệp dệt may.
16. Hiện nay chúng tôi có nhu cầu lớn đối với loại mặt hàng áo thun chất
lượng cao mà quý ngài hiện đang sản xuất.
17. Chúng tôi hiện đang tham gia vào thị trường dành cho...và chúng tôi
lấy làm vui mừng nếu quý ngài báo cho chúng tôi...
18. Chúng tôi sẽ lấy làm vui mừng nhận được bản qui cách phẩm chất
về máy tính
cá nhân IPC
mới của các ngài cùng với bảng giá xuất khẩu và chi tiết của việc giao
hàng.
19. Chúng tôi sẽ lấy làm biết ơn nếu các ngài gửi cho chúng tôi tờ quảng
cáo, báo giá mới nhất của các ngài và nói rõ thời gian giao hàng cùng
với các điều khoản thanh toán ưu đãi nhất.
II. VIETNAMESE-ENGLISH
1. It would be useful if you could send us samples of your ranges
2. If goods dispatched meet our requirements, we will place a large
order.
3. In circumstances that you cannot offer us in this deal, please inform us
an estimated price list.
4. Please inform us the minimum cost of CIF, Danang port of destination
and state the quantity and different sizes of your goods supplied from
stock.
5. We would like to acknowledge whether trade discount is included in
deal.

6. We are investigating a manufacturer who could supply us a wide
range of sweaters in the teenage market.
7 If you need more information, please contact us or visit our website at
the above address
8 We are regret to inform you that we are unable to offer high quality tea,
immediate delivery method
9. If you can meet orders of 500 sets at once, please send us catalogue
and pricelist
10. We usually get a 10% trade discount and quantity discount on the
order of more than 1000 pcs.


11. Under the circumstances that we make an advance payment under
the terms of payment on delivery, what is the discount on advance
payment you are able to allow us?
12. Your prospect of ready - made garments sales in this market is
promising. We look forward to receive your early quotation of price list
and pattern - card.
13. We are interested in the purchase of tea, originating from Vietnam,
prompt delivered.
14. We learn that you are the leading exporting company of this kind of
goods and you are able to provide us the specifications we need.
15. If your price is reasonable, quality is satisfactory and delivery terms
are accepted, we will place large orders.
16. Several of my customers have recently expressed an interest in the
purchase leather shoes, and have enquired about their quality.
17. We are planning to purchase tea from Vietnam. Please send us the
best sales letter by telex and specify package origins, available quantity
and earliest time of delivery.
18. Please quote FCA prices and state freight by sea to Hai Phong port.

19. If the quality we request is not available, you can send us similar
items.
20. As we usually place very large orders, we believe that you will
consider to allow us certain preferential terms.

LETTER WRITING
Letter 1)
Dear Sir/Madam
Our company is one of the main wholesales and retails suppliers in
Vietnam specializing in household electronics.
We are interested in purchasing the Sony Internet TV - BRAVIA ™ HD
EX720 series. Could you please send us more details about the range?
We would also be obliged if you could offer us current price list. As the


market for this product is very potential at the end of the year, trade and
other types of discount would be prefered.
We look forward to receiving your early reply.
Yours faithfully
(signed)
P.P. Nguyen Hung
Manager of Import and Export department
Letter 2
Dear Sirs
We are one of the leading textile retailers specializing in children’s
imported sweaters in Ho Chi Minh City. Because of the recognition that
Vietnam is the potential market for these items, we are looking for a
manufacturer who can supply us with a wide range of sweaters for
children.
Could you please send us your current catalogues and pricelist? We

would also greatly appreciate it if you could offer these items at the best
prices. This enables us to maintain the competitive selling prices, which
have been an important reason for the growth of our business.
If our conditions interest you, you will meet a trial order of 200 items. In
circumstances that they find a ready sale and meet customers’
satisfaction, we will be willing to place larger orders regularly with you in
the future.
We look forward to receiving your early reply.
Yours faithfully
Letter 3
For the attention of the Chief Excutive Officer
Dear Sir/Madam


Our company is a medium-sized chain of retailers in Vietnam, which has
branches in commercial and educational regions.
We were impressed by the new ZX99 computer model,which is
originated from England and exclusively distributed by Kington
Corporation, from your advertisment on the April’s edition of the Laptop
Users’ Journal. ZX99 is the higest class model with the characteristic
that it can easily interact with other computer types.Therefore, we believe
that it will attract customers’ attention and there will be a brisk demand
for this model if it is widely known.
We would appreciate if you could send us more information such as the
sales literature, instruction manual. We would also need your catologue
and wholesale quotation.
We hope to hear from you soon.
Your faithfully
Vy Tran (Miss)
Sales Manager

Red Spot computers Co.
Letter 4:

Dear Sir
We would like to introduce ourselves as a company specializing in
importing constructional machines and facilities basing in 149, Le lai
street, district 1, HCM city, VN.
Now we are looking for a supplier of bulldozers. We would, therefore, be
obliged if you could send us catalogue, brochure, price list and firm order
of this product.
We also attach our company brochure and list of some big worldwide
enterprises with whom we have had business relationship for many
years for your reference.
We want to emphasize the importance of price in current Vietnam market
because of the presence of several similar products branding from


Russia, Japan… If you want to penetrate to this market, you have to
have the most favorable policies for first order.
If your price is reasonable, other terms and conditions are satisfactory,
we will place a trial order of 2 items by deferred payment method. In the
future, we hope to place large and regular order due to the high demand
of Vietnam market for these products.
We hope that you will not miss this opportunity, therefore, we are looking
forward to receiving above documents soon.
Your faithfully
Chapter 3: Replies to enquiries
TRANSLATION
I. ENGLISH- VIETNAMESE
1. Chúng tôi lo rằng bạn chưa biết được những thay đổi đang diễn ra trong thị

trường này.
2. Nói về hàng Hàn Quốc, bạn cần biết rằng chất lượng của chúng tôi là cao
hơn nhiều so với họ.
3. Chất lượng hàng hóa của chúng tôi là rất tốt. Vì thế, chúng tôi đảm bảo với
bạn rằng bạn sẽ không gặp rắc rối nào trong việc xúc tiến bán hàng sản phẩm
của chúng tôi.
4. Nó khá là có lợi. Tôi mong bạn sẽ thích nó.
5. Chúng tổi hiểu bạn đang gặp khó khăn trong việc cạnh tranh.
6. Bạn có thể nói rõ hơn và số lượng bạn cần để chúng tôi có thể điều chỉnh
giá của chúng tôi một cách tương ứng
7.Giá cả của chúng tôi rất phù hợp. Bên cạnh đó, sản phẩm của chúng tôi
cũng rất cạnh tranh.
8. Xét về mặt chất lượng, không một sản phẩm của hãng nào có thể qua mặt
được sản phẩm của chúng tôi.
9. Như quý ngài đã biết, những năm gần đây chi phí sản xuất tăng rất nhanh.
10. Chúng tôi mong rằng quý ngài sẽ đề cập về chất lượng vượt trội của sản
phẩm chúng tôi đến người dùng của quý ngài.
11.Chúng tôi rất lấy làm tiếc khi không thể giảm giá theo yêu cầu của quý
ngài, tuy nhiên chúng tôi rất mong muốn được hợp tác với quý ngài.


12.Chúng tôi tin chắc rằng việc so sánh công bằng về chất lượng giữa sản
phẩm của chúng tôi và các mặt hàng tương tự khác sẽ thuyết phục được quý
ngài trong việc đưa ra một mức giá hợp lý.
13. Nếu những sản phẩm của chúng tôi không đáp ứng được các yêu cầu của
quý ngài, vui lòng cho chúng tôi biết những qui cách mà quý ngài mong muốn
14. Chúng tôi gặp nhiều áp lực trong việc gửi cho quý ngài một bộ sưu tập khá đày
đủ về những thiết kế mới nhất và bán chạy nhất của chúng tôi
15. Thanh toán có giá trị dựa trên vận đơn đường biển, hóa đơn và chứng nhận
kiểm định bởi thư tính dụng không thể hủy ngang được mở với bên hưởng lợi là

ngân hàng thương mại ở Luân Đôn.
16.Chúng tôi lấy làm tiếc thông báo với quý ngài rằng chúng tôi không thể đáp ứng
những yêu cầu của quý ngài trong thời gian sắp tới
17.Chúng tôi đảm bảo cung cấp đủ hàng cho quý ngài thông qua giao hàng nhanh
18. Chúng tôi vui mừng báo với quý ngài rằng hôm nay chúng tôi đã gửi cho quý
ngài những mẫu sau đây qua sở giao bưu kiện.
19.Salex hiện phục vụ 20 màu cơ bản và bán ở mức giá thấp đáng kể
20.Chỉ 0.3% được khấu trừ từ giá CIF, nếu như quý ngài muốn thực hiện giao dịch
với chúng tôi bằng CFR và tự mua bảo hiểm cho hàng hóa
II- VIETNAMESE ENGLISH

1. Our products are efficient, reliable, time - saving and economic,
and you will be surprised that they do not cost too much.
2. Our service contracts following the sale of special products
guarantee an endurable activation with highest efficiency.
3. Our products help you offer to customers products with
unexceptionably important specifications such as grip and reliability.
4. We are ready to offer you special discounts of 3% for any orders
prior to March 6th.
5. They are produced in as many styles and attractive, elegant and
charming colours as more expensive coats.
6. we have learned that there has been a large demand for macadamia
in your market and we are pleased to enclose our current price list with
the hope that you could introduce those products to your potential clients
in your country.
7. we regret to inform you that we are not in the position of dealing on
price FOB basis because dealing on price CIF basis with all other clients
is our common custom.



8. we are offering the products of actual highest quality for very
favourable terms and conditions and we welcome the oppoturnity to offer
you our service.
9. we assure that you will find our products satisfactory in all aspects and
this wonderful type of fabric will find a ready sale.
10. Because price of some of chemical products has the tendency to
increase, we hope you can fully take advantage of this once in a lifetime
oppoturnity and place an immediate order.
11. we would like to confirm and thank you for your enquiry of 20 May. In
replying, we would be pleased to supply you a full range of samples of
arts and crafts for which there is a brisk demand in your market so that
you can choose.
12.For your references, we are pleased to enclose the letter with the
catalogue and the newest price-list of this year selling season, in which
many new models of this year and new versions of last year’s favorite
models will be recommended for you and because we can do the prompt
delivery, we hope to receive your official order in the foreseeable future.
13. We would like to enclose the catalogue number 123 and the newest
price list with the most favorable conditions and we believe our products
will meet your requirements.
14. Because the demand for this product is quite large and the number of
the product available in stock is limited so we would like to urge you to
have a quick decision to make an order soon.
15.The price is based on CIF, Hai Phong without road freight cost and
insurance cost to any internal cities.
16. These products are sold at different markets and warmly welcomed.
We recommend you to give it a try, which may bring huge benefits.
17. We are delighted to announce you that we are in postition to provide
you with cotton garments which are much favored in foreign countries.
18. Because of our lasting conversant relationship, we are prepared to

offer you a 5% trade discount, besides quantity discount of 5% with over
$100,000 orders.
19. We can offer an exception and agree 5% discount to respond to your
substantial orders. Frankly, this is a large disadvantage for us because
we have quoted you the lowest price.


20. We usually discount 1% for over 1000- unit orders and we regret to
inform you that this is the highest level we can offer currently because
we will face big difficulties if we offer you higher discount.
IV. (LETTER) Replies to Enquires
Letter 1:
Dear Mr. Dhan
Thank you for your enquiry dated 10 November.
We are pleased to inform you that we are in position to supply you your
requested quantity from our wide range of sweaters.
In response to your request for a 20% trade discount off net list prices,
we regret that we cannot offer more than 15%. However, we do give a
5% quantity discount on offer that exceeds 2000 USD. We always deal
on payment by sight B.E. Nonetheless, we would be prepared to review
this once we have established a firm trading association with you.
Enclosed you will find our summer catalogue and price-list quoting prices
CIF London. We are sure you will find a ready sale for our products
throughout London, and we do hope we can reach agreement on the
terms quoted.
We would like to thank you again for your writing. We look forward to
receiving your official order.
Yours sincerely
Dung Huynh
Sales Director

Encl. + 01 catalogue
+ 01 price list


Letter 2:
Dear Mr. Stuart
We were pleased and grateful to receive your enquiry of 28 January
2016.
In respect to overcoats that Mr. Stuart asked for, we would like to offer
these products for both men and women at the price of 60 USD and 50
USD respectively.
It should be notified that the prices are on FOB Saigon port without
packaging. In circumstances if Central Glassgow is desirous to trade on
CIF London, we are in position to arrange to charter a ship and provide
insurance for goods. Your order is ready for pickup at our own place of
business and the delivery can be fulfilled within 3 weeks from the date of
receiving your official order.
Payment is to be effected by an irrevocable L/C into account of
Vietcombank​, ​to be opened in seller’s favor of 100% invoice with the
Commercial bank, London.
We also regret to inform you that we run out of small and medium sized
women’s overcoats now until the end of April. However, enclosed you
will find our latest catalogue and price list of various children’s overcoat
designs so that Glassgow can have a reference.
As Glassgow is a new customer, we are willing to offer a trade discount
of 10% in addition to 5% quantity discount compared to gross prices of
every common order with the value of over 10,000 USD.
Packaging will be carried out under your detailed instruction. You could
be secure that we would do this carefully to prevent the packing from
tears in the process of delivering.



We would like to thank you again for your enquiry and look forward to
receiving your early order.

Yours sincerely
(signed)
Encl.

+ 01 Catalogue
+ 01 Price list

Letter 3
Dear Ms. Croft
bh
Thank you for your enquiry of 14 May and we would be pleased to inform
you that we are able to supply you products that well meet your
requirement.
Enclosed you will find our current catalogue and price list in which all
prices are quoted CIF London.
We believe that a 5-year guarantee on all of our equipments and that all
materials used are of the highest quality will satisfy you. As our prices
are highly competitive due to small pr b ofit margin, we regret to tell
you that there will be no credit terms. However, if your orders exceed
$5,000, we are prepared to offer a 5% quantity discount off net prices.
Thank you for your interest and we look forward to receiving your orders
soon.
Yours sincerely
(signed)
P.P. Gred Busch

Marketing manager


Letter 4:
Dear Mr. Black
We were pleased to receive your enquiry No.432 in which you expressed
an interest in our leather shoes and leather bags, and are enclosing the
offer No. DT 4450.
We would like to draw your special attention to the fact that all our under
offer products are produced from materials which were carefully selected
by the highest skilled craftsmen. Samples and Catalogue will be under a
separate cover.
These products have been exported to many countries in which
consumers are all satisfied with their high quality, attractive styles,
elegant colours and reasonable prices. Therefore, we are sure that you
will find a ready sale for our products in England.
Prices are quoted FOB Saigon Port, Incoterms 2010, and are deducted
2.5% for over 10,000 US dollars orders.
Packaging will be under your instruction. We assure that packaging will
be carefully done; therefore, you do not need to worry about packing
damages.
Once again we would like to thank you for your enquiry. We would
welcome any further questions you may have.
Yours sincerely
(Signed)
Encl. offer No. DT 4450

Letter 5:



Dear Mr. Crane
Thank you for your enquiry of 20th November for groundnut kernels.
Offering price is $550 per MT including packaging expenses. Our price is
quoted FOB basis, Saigon port, according to Incoterms 2000. This is the
first order so we agree a 10% discount off total order value in your favor
besides a 5% commission.
We inform that we are prepared to deliver within 30 days from the date
receiving your official order.
Groundnut kernels are packaged i​ n single jute new bags, net weight of
each is 50kg
Payment is to be effected by an irrevocable L/C confirmed by a bank,
sight payment, to be opened into account of Vietcombank, Hochiminh
agency, in our favor of whole value of the order.
We can assure you that our product can be are of your standards and
you won’t find any trouble in promoting the sale of our products. We also
have to emphasize that because of the huge demand for this product in
the market currently, we can not make sure the offering price and
favorable conditions in the offer enclosed this letter still validate after th
January.
We look forward to receiving your order soon.
Yours sincerely
(signature)
P.P Nguyen Bao Hoa
Director
Enc. 1 offer


Chapter 4: QUOTATION
TRANSLATION
English- Vietnamese

1. Đây là một giá hời và quý ngài sẽ không được hỏi thêm bất cứ sự
giảm giá nào nữa
2. Chúng tôi không thể chấp nhận yêu cầu giảm giá của quý ngài vì giá
đã được giảm đến mức thấp nhất có thể
3. Gía của chúng tôi dựa trên phương thức CIF, nhưng chúng tôi vẫn có
thể theo phương thức CFR nếu quý ngài yêu cầu
4. Gía báo của chúng tôi đã được tính sát nhất và căn nhắc vừa phải
5. Chúng tôi thường chiết khấu thương mại 10%. Tuy nhiên, thêm vào
đó, chiết khấu 5% còn được áp dụng cho nhà bán sỉ cung cấp đơn hàng
có số lượng ít nhất là 10,000 cái
6. Gía có thể biến động mà không báo trước theo sự biến động của thị
trường.
7. Đây là bảng báo giá thấp nhất của chúng tôi và chúng tôi không thể
hoan nghênh bất kỳ thư hoàn giá nào.
8. Thư báo giá của chúng tôi hoàn toàn cố định và giá đã được giảm đến
mức giới hạn.
9. Thư hoàn giá của quý ngài phải bị hủy bỏ bởi nó quá thấp so với mức
giá đang phổ biến trên thị trường.
10. Chúng tôi tin chắc rằng việc so sánh công bằng về mặt chất lượng
giữa sản phẩm của chúng tôi và các sản phẩm đến từ các công ty khác
sẽ thuyết phục được quý ngài trong việc đưa ra một mức giá thỏa đáng.
11. Mặc dù giá của quý ngài đưa ra thấp hơn tiêu chuẩn của chúng tôi
nhưng chúng tôi vẫn sẽ chấp nhận, xem như là để bắt đầu mối quan hệ
làm ăn với quý ngài.
12. Đây là những mặt hàng bán chạy nhất ở thị trường Châu Âu. Những
thương vụ đáng kể được ký với những khách hàng khác đã được thực
hiện ở mức giá này.
13. Chúng tôi không thể giao dịch ở mức giá của quý ngài được bởi vì
nó thấp hơn nhiều so với giá vốn của chúng tôi.
14. Giá bán trên cơ sở CIF Hải Phòng không bao gồm cước đường bộ

và bảo hiểm từ cảng đến đến bất kỳ thành phố nội địa khác.


15. Sự biến động giá hiện nay trên thị trường thế giới đòi hỏi phải có sự
điều chỉnh giá đối với mặt hàng máy quay phim $800 mỗi bộ CIF Sài
Gòn
16. Vì tình hữu nghị chúng tôi có thể xem xét ngoại lệ để giảm giá một
chút nhưng không bao giờ đến mức đó.
17. Vì việc kinh doanh đã hoàn thành trên toàn thị trường của quý ngài
tại mức giá Nhật Bản, chúng tôi rất lấy làm tiếc chúng tôi không thể chấp
nhận thư hoàn giá của quý ngài.
18. Không phải chúng tôi không có hứng thú ký kết thương vụ này với
quý ngài nhưng chúng tôi không có cách nào để thay đổi mức giá như
quý ngài đề nghị.
Vietnamese - English
1. Please note that all of our prices are quoted on CIF basis. This is
our general practice to do business and we believe that you can
accept this.
2. You will find that our products are moderately priced and of high
quality.
3. We do not usually allow individual customers discount but
considering our long - standing business relationship, we will offer
20% off retail price.
4. We can quote the gross price including cost of delivery of $20 for
100 items. These items are exempted from VAT.
5. Please note that the prices quoted are just provisional. We may be
forced to increase the prices when there is an increase in raw
material cost.
6. We could only keep the prices quoted within 2 weeks. After this
period, the prices are subjected to change in accordance with

fluctuation of exchange rate.
7. As prices of chemical products have the tendency to increase, we
encourage you to place orders as soon as possible.
8. The price of cameras was adjusted to $789 per set, replacing any
our previous quotations.


9. All quotations are dependent on our final confirmation. Unless
both parties have other agreements, all prices are established
without any discounts.
10. As cashew nut prices tend to increase in the market, we have to
make the adjustment following the popular price in the world.
11. We will consider offering you added 5% discount if your value of
order is over $10,000
12. Consider your support so far, we are willing to offer you 15%
discount higher than that we allow other customers.
13. Although the quoted price is ex-factory price, if there are any
requirements, we are in positon to arrange transportation and
insurance for goods. Unless any other regulations are estalished,
payment is to be effected by 30-day Bill of Exchange, Document
against Payment.
14. We will consider increasing the discount to open the market as
this is our new product.
15. Enclosed you will find our latest quotation for the type of
sweaters for which there is a brisk demand in your market.
16. We are prepared to offer you a 5% special discount for any
orders received by the end of this month.
17. We learn that there has been a large demand for sport sockers
in your market and would like to take this opportunity to enclose
our quotation number 1912 BH for your consideration.

Letter 2
Dear Sir/Madam
Thank for your enquiry of 16 June in which you expressed an interest in
VS44TD table tennis bats and VB50MT badminton bats.
We are pleased to inform you that the quoted price of these badminton bats is
$2 per piece, FOB Haiphong. We are also willing to offer you 5% trade
discount in addition to 3% quantity discount for orders not less than 100
pieces.


Payment is to be effected by L/C at sight and delivery is made within 2 weeks
from the date of receiving your official order.
We regret to say that our VS44TD table tennis bats have run out of stock;
however, we can supply you the model VS45MH of the same quality at the
price of $8 each. Conditions and terms, including delivery, payment and
discount, are similar to badminton bats’.
Please let me know if we can be of further help.
Yours faithfully

Letter 3
Dear Sir/Madam
Thank you for your enquiry No.2431 of 1 June 20-- in which you have
expressed an interest in our 306/TLd male shoes and 295/MTd female shoes.
We have pleasure in enclosing our catalogue and informing you that price for
360/TLd male shoes,which is quoted CIF Briston including packing, is $20
each. Delivery shall be made by September 20-- and payment shall be
effected by an irrevocable sight L/C, which is opened through ABC
Commercial bank in Briston 15 days before delivery date.
Considering 295/MTd female shoes, we no longer produce these articles.
Instead, we would like to introduce you the 306/TLd shoes, which are more

fashionable with a price of $25 each, not higher than the 295/MTd shoes’.
Enclosed you will find our current price list.
Prices will be firm if you place an order within 15 days from now.
Once again thank you for your enquiry.
Yours faithfully
(signed)
Encl. +01 catalogue
+01 price list


Letter 1
Dear Mr Stuart
Thank you for your enquiry of 28 January in which you expressed your interest
in our ranges of coat.
This is quotation for your required types of coat:
Merchandize
name

specifications

merchandize
code

price/each

women coat

yellow, big-sized

TL021


USD15

man coat

blue, big-sized

TL25

USD17

man coat

grey, small-sized

TL027

USD16

Please note that prices are on FOB Saigon basis, excluding packaging. If you
would like to deal on CIF London price, we are able to arrange the freight and
insurrance. We are in the position to supply these goods from stock and
delivery is made within 3 weeks on the receipt of the official orders.
Payment is to be made by irrevocable L/C at Chamber of Commerce Britain,
into our account at Vietcombank, in favor of the seller for 100% of the invoice.
Especially concerning medium sized and small sized women coats, please
note that these types are currently out of stock and delivery can only be made
until the end of April. However, we would like to enclose our latest pricelist and
catalogue of some of our children coats with various designs for your
reference.

Because you are our new customer , we are willing to grant you the trade
discount along with quantity discount 5% off the net price with order over
$10000
Thank you for your interest and we look forward to your orders.
Yours sincerely
(signed)(Miss)


Saaaaaaaaaales Maaaaaanaaaaageeeeeer
Encl. +20 catalogue
Chapter 5: OFFERS
Vietnamese - English
1. There would certainly be no trouble in supplying you with a fairly full
selection of our latest and best selling models which were produced for
all ages.
2. We are confident that our offer will be acceptable to you and we hope to
receive your trial order.
3. We hope you will see that terms mentioned in this offer are satisfactory
and we can assure you that your order will always receive our
immediate attention.
4. Because demand for this item in the world market exceeds supply we
are currently unable to offer you.
5. Technical documents are required to be made in 3 copies. One copy will
be forwarded to you earlier for translation purpose. The others will be
supplied with goods.
6. Our products enable you to offer your customers an item that is beyond
criticism in those vital qualities of durability and reliability.
7. The goods are to be packed in card board boxes with flower designs suitable for
display in supermarkets.
The new packaging for our tea sets is in Vietnamese traditional style and we are

confident that it will attract customers.
8. 9. Our packaging is not only seaworthy but also strong enough to protect the
goods from possible damages.
9. 10. We will pack 10 dozen of goods to a carton, gross weight of 30 kgs each
carton.
10. 11. We have taken due note you’re your requirements for laser toys but
regret our inability to supply at present. We will certainly make you an offer as
soon as there is stock available.
11. 12. Packing will be conducted under your specific instructions. You may
rest assured that we will take special care of packing to avoid possible damage
in transit.
12. 13. The goods are to be packed in 2-ply jute bags, 50 kgs net each, being
stitched with jute ropes, suitable for handling and sea transportation.


13. 14. The buyer shall open an irrevocable L/C at 30 days deferred payment
through a bank of international reputation in the seller’s favor for payment of
40,000 MT to the account of the bank for Foreign trade of Vietnam. L/C shall
be opened within 7 days of the conclusion of the contract.
14. 15. The goods are to be packed in new steel drums with the steel thickness
of 1 mm.
15. The goods are to be packed in wooden crates strengthened by steel straps.
16. 17. On the surface of each package, package number, measurements, net
weight, gross weight, lift position, L/C number and the words “keep it dry” are
to be marked.
17. 18. All the goods are to be packed in water-proof paper strengthened at both
ends to avoid wear and tear due to friction.
18. 19. The goods are to be packed in new jute bags, being stitched by jute
ropes in 8 stiches shaped X.
19. 20. On the outer of each package, shipper’s name, consignee’s name, port of

destination, origin and number 1 to 10 are marked.