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Crisis intervention strategies chapter 2

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Chapter 2 – Culturally Effective Helping

1


4 ATTRIBUTES FOR CRISIS WORKERS






Self knowledge and awareness of biases
Knowledge about the status and cultures of
different groups
Culturally appropriate skills and interventions
Multicultural experience

2


NON-WESTERN PERSPECTIVE






Majority of the world population
Historical field of counseling (western)
May impact our interpretations, judgments


and conclusions
Can cause harm

3


10 BIASED ASSUMPTIONS
1.
2.
3.

4.
5.

“Normal” is the same for everyone.
Individualism is basic for all.
“Counseling” is well defined and
separate.
Abstract words are understood
Independence is valued more than
dependence
4


10 BIASED ASSUMPTIONS (CONT.)
Formal counseling is valued over natural support
systems
7. Everyone depends on linear thinking (cause and
effect), good/bad, right/wrong
8. Change individual to fit the system

9. Crisis is here and now (downplaying value of the past)
10. Counselors are aware of assumptions
6.

5


FOCUSED VIEW



Visible and racial ethnic minorities
“may be asking for trouble”

6


UNIVERSAL VIEW






Not only racial and ethnic minorities
Also other minority or special populations
All factors that make clients ‘different’
“Cultural Influences”
Multiculturalism does not always ‘stand out’


7


WHAT WE ‘DO’ KNOW




Beliefs and ways of coping surface when in
crisis
Minorities access counseling less than
Caucasians when in crisis (although
impacted with disaster more often)

8


COUNSELOR DANGEROUS ASSUMPTIONS BASED ON 5
CORE BELIEF DOMAINS (THEY DON'T UNDERSTAND)






Superiority
Injustice
Vulnerability
Distrust
Helplessness


9


DEEPLY ENTRENCHED PATTERNS



Impact emotions and behaviors
Can lead to conflicts and crisis

10


PAST HISTORY AND EXPERIENCE


Can impact client view of crisis intervention
services

11


EFFECTIVE MULTICULTURAL COUNSELOR







“Humans are more alike than different”
World view should not be overlooked
Other helping roles may be needed
Indigenous support system may be needed
Proper use of translators

12


INEFFECTIVE MULTICULTURAL
COUNSELOR




Imposes own values and expectations
Stereotype or labeling
Force unimodal counseling approaches


Ex:




verbalizing feelings,
speaking up,
status related flow of communication

13



IMPORTANT TERMS





Individualism
Collectivism
High Context
Low Context

14


ECOLOGICAL FACTORS












Family

Race
Religion
Locale
Physical ability
Sex/gender
Economic class
Vocation
Physical needs
Social affiliations
Etc.

•Impacts the counselor
•Impacts the client

15


LOCUS OF CONTROL



Internal
External



Powerful Others
Especially in Crisis

16



OTHER ISSUES








Turf
Generational differences
Confidentiality/green cards
Loss of face
Too much help
Occupational cultures
Seeking community representatives

17


YAVIS






Young

Attractive
Verbal
Intelligent
Socially well-connected

18



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