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<b>HO CHI MINH CITY UNIVERSITY OF FOREIGN LANGUAGES – INFORMATION TECHNOLOGY </b>

<b>FACULTY OF TOURISM AND HOSPITALITY </b>

<b>RESORT MANAGEMENT AMANOI RESORT </b>

Leturer’s teacher: M.A. Kiều Thuỷ Tiên.

Student’s name: 1. Ngô Đức Quốc An……….ID: 20DH171228 2. Trần Lê Quốc Anh……….ID: 20DH170328 3. Lê Đào Ngọc Bảo………..ID: 20DH170764

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Figure 1: View from above at Amanoi Resort……….3

Figure 2: Another perspective from Amanoi that few tourists get to see with their own eyes………...4

Figure 3: Types of rooms at the resort……….6

Figure 4: Majestic scenery in Amanoi………...………..………9

Figure 5: Views from inside and outside of the room………11

Figure 6: The living room's furniture………...12

Figure 7: View overlooking the sea………12

Figure 8: View from Mountain Pool Villa……….13

Figure 9: View from ocean pavilion………..14

Figure 10: View from Mountain Pavilion ……….15

Figure 11: Another view from Amanoi………...15

Figure 12: View from Pool Residence………...17

Figure 13: View from Pool Residence ………..18

Figure 14: Swimming pool at Residence………19

Figure 15: View from Ocean Pool Family Residence………20

Figure 16: Another View from Ocean Pool Family Residence………..21

Figure 17: View straight down from Ocean Pool Residence……….22

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Figure 19: View from afar Ocean Pool Residence……….24

Figure 20: View from Wellness Pool Villa ……….………..27

Figure 21: View from Lake Wellness Pool Villa……….………..28

Figure 22: Walkway to the main restaurant lobby……….…28

Figure 23: Private dining in spectacular outdoor settings can also be arranged…………29

Figure 24: Photos from tourists taken virtually. ……….……..31

Figure 25: Photos from tourists taken from underwater………...……….32

Figure 27: Photo of tourists traveling at sea………33

Figure 28: Cham tower statue of the Cham people………..33

Figure 29: Nara Binh Tien Golf………..35

Figure 30: The scenery here……….35

Figure 31: Some other views of amanoi spa……….37

Figure 32: Recreational activities in amanoi………39

Figure 33: Internal images of staff………40

Figure 34: Customer feedback after experiencing the service at the resort………….….41

Figure 35: Image of tourists at Cam Ranh international airport………53

Figure 36: Warm towels for guests when checking in………..…….54

Figure 37: Entrance to the villa………...…….55

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Figure 40: Spa entrance………58

Figure 41: Amanoi Spa………58

Figure 42: Lake Spa……….59

Figure 43: Photo at dawn………...62

Figure 44: The language of the Cham people has survived to this day………63

Figure 45: Items made of bagasse and paper………64

Figure 46: Garbage collection activities at the beach……….………..65

Figure 47: Bathtub in guest room……….…….65

Figure 48: Vegetable garden at Amanoi……….……...66

Figure 49: Menu breakfast at Amanoi……….………..67

Figure 50: Feed the wild boar fruit……….…………..….68

Figure 51: Trams are carrying tourists sightseeing………..…….69

Figure 52: The chillest table corner in the main restaurant………..……70

Figure 53: Another entrance to the main restaurant……….71

Figure 54: Another entrance to the pool……….…..72

Figure 55: Sink in the living room………....73

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2.1. Service Core product ... 9

2.1.1. Amanoi Pavilions & Villas ... 9

2.1.2. Amanoi Residences... 16

2.1.3. Amanoi Wellness Pool Villas ... 24

2.2. Service Setting ... 28

2.2.1. Food & beverage ... 28

2.2.2. The Restaurant and Terrace ... 29

2.2.3. The Beach Club ... 30

2.2.4. The Bar ... 30

2.2.5. Entertainment service ... 31

2.3. Service Delivery System ... 40

3: Planning service delivery system ... 43

3.1. Diagram of Resort service blueprint ... 43

3.2. Analysis of Service Blueprint ... 45

4: Guest Activity Program ... 46

4.1. Types of guest activities ... 46

4.1.1. Beach activities ... 46

4.1.2. Mountain activities ... 48

5: Queuing Management ... 53

5.1. The Awaits of guest and The Management of the waits ... 53

5.1.1. Wait at the airport ... 53

5.1.2 Wait from the resort lobby to your room ... 55

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6: Differentiation strategy of Amanoi Resorts. ... 60

6.1. Lanscape and locations of Amanoi. ... 60

6.2. Service core product. ... 60

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<b>1: Information Introduction of the resort </b>

1.1. Types of resort

Amanoi Resort is an international 6-star, most fully serviced accommodation facility today, with its back against Chua Mountain, Vinh Hy Bay in front and its own private beach access. The beach is a gathering place for tourists who want to experience many natural activities. The area above the mountains is the best place for those who love nature, mountains and want to escape the busy life of big cities and the summer heat.

<i>Figure 1: View from above at Amanoi Resort. (Source: ) </i>

1.2. Location

Located in Vinh Hy village, Vinh Hai commune, Ninh Hai district, Ninh Thuan province, Vietnam. It takes 75-minute to drive from Cam Ranh Airport (CXR), Amanoi is nestled in a remote area of the UNESCO-listed Nui Chua National Park. To ensure passengers arrive at their destination as easily as possible, Amanoi's dedicated team of tour guides are always ready to assist with all travel plans and arrange pick-up and drop-off according to guests' requests.

With a beautiful stretch of Vietnam's coastline and embraced by Nui Chua National Park, Amanoi from afar looks like a natural paradise overlooking Vinh Hy Bay. From cliff-top

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offers unlimited opportunities for outdoor exploration, cultural experiences, and relaxation stretch.

<i>Figure 2: Another perspective from Amanoi that few tourists get to see with their own eyes. </i>

<i>(Source: ) </i>

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1.3. Target customers

The target customers of Amanoi Ninh Thuan resort are those in the upper-class customer segment, with high income and a luxurious lifestyle. They can be:

• Businessmen and successful people: This is a group of customers who need high-end, luxurious resorts to relax and regenerate energy after stressful working days.

• High-class families: This is a group of customers who want to relax with their families, enjoy natural spaces and high-end entertainment activities.

• Couples: This is a group of customers who need a romantic vacation, enjoy private space and special care services.

The target customers of Amanoi Ninh Thuan resort have the following common characteristics:

• High income: Room prices at Amanoi Ninh Thuan range from 20.000.000 VND to 100.000.000 VND/night, suitable for high-income customer groups.

• Luxurious lifestyle: Amanoi Ninh Thuan customers have a luxurious lifestyle and love classy experiences.

• Concern for the environment: Amanoi Ninh Thuan is an environmentally friendly resort, using environmentally friendly materials and services. This is suitable for customers who are conscious of environmental protection.

Amanoi Ninh Thuan is a high-end, luxurious resort, meeting the needs of upper-class customers. The resort possesses a prime location, beautiful natural scenery, classy services, and professional staff.

1.4. Services

Amanoi Ninh Thuan is a high-end, luxurious resort, providing high-class services, meeting the needs of upper-class customer groups. Services available at Amanoi resort include:

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garden view villa. The rooms are luxuriously and elegantly designed, imbued with Vietnamese architectural style.

<i>Figure 3: Types of rooms at the resort </i>

<i>(Source: ) </i>

• Cuisine: Amanoi Ninh Thuan has 3 restaurants serving Asian, European, Vietnamese, and traditional local dishes. Dishes are prepared from fresh ingredients, according to international standards.

• Health care: Amanoi Ninh Thuan has the Aman Spa spa center providing high-end health care and beauty services. Spa treatments are performed by leading experts, using natural ingredients.

• Recreational activities: Amanoi Ninh Thuan offers a variety of recreational activities, including:

o Swimming, fishing, kayaking,... o Scuba diving, coral viewing,... o Stargazing, hiking, cycling, tennis... o Yoga, pilates,...

o Cooking classes,...

o Sightseeing tours, local exploration,...

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In addition, Amanoi Ninh Thuan also has other services such as: airport shuttle service, laundry service, car for rent service, airline ticket booking service, tour booking service, ... The purpose of this report is to the describe and analyze service blueprint, waiting management, guest activity programs, differentiation strategy and resort sustainability.

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The room design style at Amanoi has a classic ethnic feel. Taking the cultural beauty of the Cham people as the main theme, the design brings a breath of closeness to nature thanks to the main material being wood combined with meticulously shaped stone and gravel. From a distance, Amnoi looks like a luxurious ancient palace, combined with majestic mountains and forests and the clear blue water of Vinh Huy Bay.

Most of the designs here have traditional influences expressed through unique looks like ancient citadels. The space is focused on an open style with large glass doors, balconies, grounds, etc. so that visitors can admire the beautiful natural scenery at any time.

Rooms at Amonoi are designed with open space, helping customers immerse themselves in the natural scenery, hear the sound of the sea, birds singing and cicadas, etc. Catch beautiful sunlight during the day, watch the sunset and sunrise. . Welcoming cool breezes,...

The room space is dominated by yellow light, giving customers a warm and poetic feeling. The equipment in the room is all in dark colors combined to create a romantic, poetic feeling

The amenities in the room are arranged in a reasonable layout, not causing collisions when guests move, especially the bar is very luxurious and has a full range of glasses and alcoholic drinks.

Thanks to being located in an area with majestic and poetic natural space, the pavilion and villa all have many beautiful views overlooking the lake, mountains, sea or swimming pool,... helping to bring visitors a wonderful viewing experience. right from your own room.

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<i>Figure 4: Majestic scenery in Amanoi </i>

<i>(Source: ) </i>

2.1. Service Core product

2.1.1. Amanoi Pavilions & Villas Daily scheduled morning wellness class Private pool Daily activities for children (excluding the

cooking class)

Timber sun deck

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Use of all non-motorised watersports equipment

One junior bedroom

Access to fitness centre, Pilates studio and tennis courts

Living area with sofa, writing desk

Bathroom with bathtub, twin vanities Separate shower/toilet

Sun deck with sun loungers Personal bar

WiFi, TV, Netflix, Bose sound system, safe

<b>Ocean Pool Family Villa: Spread over 310 square metres (3,336 square feet) with </b>

breath-taking views of Vinh Hy Bay and the East Sea, Amanoi’s Ocean Pool Family Villa is set around a private swimming pool.

Complete with its own private swimming pools and an expansive timber sundeck, the villa offers seamless open plan living, linking indoors with outdoors. Ideal for families seeking serenity and seclusion, the villa offers convenience yet intimacy with one master bedroom and one junior bedroom, while a living area with sofa and bathroom with deep-soaking bathtub and separate shower ensure ample space for families.

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<i>Figure 5: Views from inside and outside of the room (Source: ) </i>

<b>Amanoi Ocean Pool Villa: A breathtaking private infinity pool and a grand timber sundeck </b>

overlook the ocean, forming the focal point of Amanoi’s expansive Ocean Pool Villa. At 280 square metres (3014 square foot) the villa is ideal for couples, offering consummate seclusion and the utmost exclusivity, with incredible views of the water. Inside, under the curved roof that creeps just above the treetops, the villa’s king-sized bed and spacious living area provide a place to retreat, while graceful décor creates a calm, relaxing atmosphere.

With access to the resort’s full spa treatment range, guests can enjoy all the wellness offerings of Amanoi from the comfort of their own villa. A light-filled bathroom features a deep-soaking bathtub and separate shower, for evenings spent focusing on wellness.

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<i>Figure 6: The living room's furniture </i>

<i>(Source: ) </i>

<b>Ocean Pool Villa: At 125 square metres, Amanoi’s (1346 square feet) Ocean Pool Villas </b>

peep just above the tree line, set back in the lush hillside yet affording incredible views over Vinh Hy Bay and the East Sea. Complete with their own private swimming pools and an expansive timber sundeck, they offer seamless open plan living, linking indoors with outdoors. Ideal for couples seeking serenity and seclusion, a king-sized bed offers consummate comfort, while a living area with sofa and bathroom with deep-soaking bathtub and separate shower ensure ample space for two.

<i>Figure 7: View overlooking the sea. </i>

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<i>(Source: ) </i>

<b>Mountain Pool Villa: Amanoi’s 125 square metre (1345 square foot) Mountain Pool Villas </b>

feature private pools and timber sun decks from which to enjoy picturesque views of the lake or surrounding mountains. Surrounded by lush greenery, large windows allow natural light to flood the interior space, where a king-size bed, living area with sofa and writing desk and a bathroom with bathtub, twin vanities and a separate shower and toilet ensure couples can retreat in consummate comfort and privacy.

<i>Figure 8: View from Mountain Pool Villa </i>

<i>(Source: ) </i>

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Pavilions restful spaces from which to harness the healing power of nature. With sliding doors and picture-windows to bring the outside in, the villas offer an expansive airy living space combined with a king-sized bed to encourage relaxation. The bathroom continues the theme, where flooded with light, a deep-soaking bathtub, twin vanities and a separate shower offer space to retreat after a day exploring the resort’s beautiful surrounds.

<i>Figure 9: View from ocean pavilion </i>

<i>(Source: ) </i>

<b>Mountain Pavilion: The curving roofs of Amanoi’s Mountain Pavilions rise just above the </b>

treetops and feature extensive timber sundecks to celebrate their magnificent verdant surroundings. Offering a combined king-sized bedroom and living area, the 95 square metre (1022 square foot) pavilions overlook Nui Chua National Park. Their elegant, contemporary interiors feature traditional Vietnamese touches, while latticed windows encourage natural light. The bathroom further invites the outdoors in, with a deep-soaking bathtub positioned perfectly against the forest canopy, ensuring privacy yet with a beautiful view.

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<i>Figure 10: View from Mountain Pavilion (Source: ) </i>

<b>Lake Pavilion: Offering a combined bedroom and living area with an extensive timber sun </b>

deck, the 95-square-metre (1,022-square-foot) Lake Pavilions overlook the property’s serene lake. The elegant, contemporary interiors feature traditional Vietnamese touches.

<i>Figure 11: Another view from Amanoi </i>

<i>(Source: ) </i>

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2.1.2. Amanoi Residences

Return car transfer from/to Cam Ranh airport Views of Vinh Hy Bay Daily scheduled morning wellness class Expansive timber sun deck One movie night with popcorn and ice

cream in residence by the pool

Five bedroom pavilions with king-size beds

Access to fitness centre, Pilates studio and tennis courts

Living and dining pavilions

Welcome reception with champagne and canapé in the residence

Personal bar

Daily afternoon tea at the Main restaurant Espresso machine One 60-minute massage for two guests

per master bedroom (from 3-night stay)

24/7 butler service

Exclusive luggage packing service Private residence’s buggy Daily a la carte breakfast at the Main

Restaurant

WiFi, TV, Netflix, Bose sound system, safe

Daily activities for children (excluding the cooking class)

Use of all non-motorised watersports equipment

Laundry except dry cleaning

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<b>Five-Bedroom Bay Pool Residence: Spread over 1,000 square metres (10,764 square feet) </b>

with breathtaking views of Vinh Hy Bay, Amanoi’s Five-Bedroom Bay Pool Residence provides easy access to the beach and combines a number of pavilions set around a private swimming pool. Ideal for groups and families, the residence offers an abundance of space and consummate comfort, allowing guests to come together in an unforgettable location. While the infinity pool is at the villa’s heart, areas for entertaining include a dining pavilion and expansive outdoor deck space. A butler is on hand 24/7 to ensure a seamless stay. While built around reconnection and togetherness, the residence also offers privacy, with separate king-sized bedrooms housed within their own

<b>private pavilions. </b>

<i>Figure 12: View from Pool Residence </i>

<i>(Source: ) </i>

<b>Five-Bedroom Pool Residence: Groups of family members, friends or colleagues will </b>

enjoy coming together in Amanoi’s Five-Bedroom Pool Residence, which stands as a series of pavilions, set around a private swimming pool. Perfectly balancing guest privacy and social space, each king-sized bedroom is housed under its own roof yet is set around a large infinity pool and outdoor terrace and dining space, ideal for entertaining. A serene retreat, mountain and ocean views surround the residence, which spans 1000 square metres (10,764 square feet) and has a dedicated butler on hand 24/7 to tend to every need.

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<i>Figure 13: View from Pool Residence </i>

<i>(Source: ) </i>

<b>Four-Bedroom Pool Residence: Amanoi’s expansive Four-Bedroom Pool Residence is </b>

ideal for families or groups of friends alike, incorporating a number of pavilions set around a private infinity swimming pool. Celebrating its exclusive setting, mountain and ocean views surround, while from the central private terrace, guests can come together and entertain. With king-sized bedrooms housed in separate pavilions, the residence spans over 800 square metres (8,611 square feet), with separate pavilions for living and dining. To ensure a seamless stay, a 24/7 personal butler is on hand, who will also prepare delicious cuisine suited to personal tastes.

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<i>Figure 14: swimming pool at Residence </i>

<i>(Source: ) </i>

<b>Four-Bedroom Ocean Pool Family Residence: Set back in the lush hillside with </b>

spectacular views over Vinh Hy Bay and the East Sea, Amanoi’s Four-Bedroom Ocean Pool Family Residence is composed of several free-standing pavilions set around a private infinity swimming pool.

Ideal for extended families, the residence spans over 890 square metres (9,580 square feet) with social spaces including a central private terrace and separate living and dining pavilions. Housed in separate pavilions, the residence features two master bedrooms with king-size beds and two junior rooms. A private chef and team of 24-hour butlers are on hand to tend to the needs of

<b>every guest. </b>

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<i>Figure 15: View from Ocean Pool Family Residence (Source: ) </i>

<b>Three-Bedroom Pool Residence: Amanoi’s Three-Bedroom Pool Residence incorporates </b>

a number of pavilions set around a central private swimming pool with mountain and ocean views. At 700 square metres (7,535 square feet), the residence offers small groups and families alike the opportunity to reconnect in peaceful seclusion. Social spaces including the pool and expansive terrace, along with separate dining and lounging pavilions, all from which guests can enjoy the beautiful surroundings vistas. Housed in their own pavilions, the three guest bedrooms offer king-sized beds, ensuring ample space and privacy. A butler is also on hand 24/7 to make every stay as seamless as possible.

<b>Three-Bedroom Ocean Pool Family Residence: Spread over 890 square metres (9.580 </b>

square feet) and compromised of several free-standing pavilions, Amanoi’s Three-bedroom Ocean Pool Family Residence offers an abundance of space for extended families to celebrate special events or simply come together and enjoy the Aman lifestyle.

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Housed in separate pavilions, the residence features two master bedrooms with king-size beds and one junior room. Social spaces include a spectacular infinity pool and expansive timber sun deck, along with free-standing dining and living pavilions overlooking Vinh Hy Bay and the East Sea. A private chef and team of 24-hour butlers are on hand to tend to the needs of every guest.

<i>Figure 16: Another View from Ocean Pool Family Residence (Source: ) </i>

<b>Two-Bedroom Ocean Pool Residence: Uncovering the magnificent ocean panorama of </b>

Vinh Hy bay, the Amanoi’s 800 square metre (8611 square feet) two-bedroom Ocean Pool Residence is an exclusive and private living space amid the spectacular Nui Chua National Park. The residence offers convenience yet intimacy with two bedrooms, all of which are house within free-standing pavilions. The dramatic private infinity pool located at the heart of the residence is the largest one in the property and the surrounding terrace is ideal for coming together with family and friends. A butler is also on hand 24/7 to tend to the needs of every guest.

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<i>Figure 17: View straight down from Ocean Pool Residence (Source: ) </i>

<b>Two-Bedroom Ocean Pool Family Residence: Amanoi's Two-Bedroom Ocean Pool </b>

Family Residence is ideal for families, providing an exclusive and private living space amid the spectacular Nui Chua National Park.

The 445 square metres (4,790 square feet) residence offers convenience yet intimacy with a king-size bedroom, a junior bedroom, a spacious living and dining area. Positioned at the heart of the residence, the dramatic private infinity pool invites groups to spend time together, while 24-hour butler service ensures the needs of every guest are met.

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<i>Figure 18: View from afar Ocean Pool Family Residence (Source: ) </i>

<b>One-Bedroom Ocean Pool Residence: Spread over a luxurious 445 square metres (4,790 </b>

square feet), Amanoi’s One-Bedroom Ocean Pool Residence is ideal for small families seeking time and space to reconnect.

Mastering the perfect balance of privacy and social space, the residence offers a king-size bedroom, open plan living and dining areas, an outdoor infinity pool and an expansive timber sun deck. Panoramic views across the East Sea and surrounding mountains provide restful seclusion, while 24-hour butler service ensures all your needs are taken care of.

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<i>Figure 19: View from afar Ocean Pool Residence (Source: ) </i>

2.1.3. Amanoi Wellness Pool Villas

Designed exclusively for Aman guests seeking a holistic wellbeing retreat immersed in nature, Aman’s two Wellness Pool Villas combine an exceptional standard of accommodation with integrated spa and wellbeing facilities. Each references a different facet of the natural world. Overlooking a serene lake strewn with lotus blossoms, the Lake Wellness Pool Villa draws upon the healing properties of water, and includes a modern hammam.

The Forest Wellness Pool Villa has panoramic views across the hills of Nui Chua National Park and draws on the healing power and sacred wisdom of trees – both in the programme of treatments and activities, and in the sauna therapies offered by its timber-clad banya. Utterly private, both Wellness Villas incorporate a spacious bedroom and living areas opening onto an expansive relaxation deck with a 15-metre swimming pool. Each is equipped with its own steam room, cold plunge pool and Jacuzzi; and a dedicated spa therapist is on hand to curate personalised spa treatments in the double spa treatment room.

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<b>Wellness villas inclusions Amenities </b>

Return car transfer from/to Cam Ranh airport

National Park views

Full board including daily breakfast, lunch, afternoon tea and dinner with non -alcoholic drinks

Private pool

Daily morning refreshments (healthy bites)

Timber sun deck

Daily scheduled morning wellness class Wooden-clad Aman Banya Daily activities for children (excluding

the cooking class)

Double treatment room

Three-hour treatments per person per day from the menu

Jacuzzi

One Banya or Hammam treatment every alternate day

Cold plunge pool

One healthy Vietnamese culinary class at the Rock Studio

Ice fountain

One complimentary activity with a choice of a Guided Goga peak trek, Guided Wild Cat trek, One-hour guided snorkelling, One-hour water skiing and Cycling in the village

Spa pavilion bathroom with double showers

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Use of all non-motorised watersports equipment

Relaxation deck

Access to fitness centre, Pilates studio and tennis courts

King-side bed

Living area with sofa, writing desk En suite bathroom with bathtub, twin

<b>Forest Wellness Pool Villa: At 172 square metres (1851 square feet), Amanoi’s Forest </b>

Wellness Pool Villa affords guests complete seclusion in an exceptionally private space, designed exclusively for those seeking wellbeing facilities. With tranquil views of the Nui Chua National Park hills, the villa combines elegant accommodation, a private pool, wooden banya, double treatment room and extensive thermal facilities (including a cold plunge pool, steam room and Jacuzzi) – offering a relaxing and immersive wellness experience. A dedicated Spa Therapist is also on hand. Harnessing the healing power of nature found in its beautiful setting, the villa sleeps two guests, with a king-sized bed making for a restful night’s sleep, a living area with sofa and writing desk and an en suite bathroom with bathtub, twin vanities and separate shower and toilet.

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<i>Figure 20: View from Wellness Pool Villa (Source: ) </i>

<b>Lake Wellness Pool Villa: Designed exclusively for Aman guests seeking a holistic </b>

wellbeing experience immersed in nature, Amanoi’s 172 square metre (1851 square feet) Lake Wellness Pool Villa combines an exceptional standard of accommodation with integrated spa and wellbeing facilities. Overlooking a serene lake strewn with lotus blossoms, the villa draws upon the healing properties of water, and includes its own modern hammam alongside a private pool, double treatment room with dedicated spa therapist, cold plunge pool, steam room and Jacuzzi. Utterly private, the villa’s expansive king-sized bedroom and living area offers space to reset, while the en suite bathroom with bathtub, twin vanities and separate shower and toilet ensures consummate comfort.

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<i>Figure 21: View from Lake Wellness Pool Villa (Source: ) 2.2. Service Setting </i>

2.2.1. Food & beverage

Amanoi’s three dining venues each enjoy a distinctly different setting - from the Restaurant’s clifftop perch to the Beach Club on the shore. Serving exquisite Vietnamese cuisine – renowned for its use of fresh herbs – as well as refined international dishes.

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<i>Figure 22: Walkway to the main restaurant lobby. (Source: ) </i>

<i>Figure 23: <b>Private dining in spectacular outdoor settings can also be arranged. </b></i>

<i>(Source: ) </i>

2.2.2. The Restaurant and Terrace

From its hilltop perch, the Restaurant offers all-day dining celebrating the fragrant flavours of Vietnamese cuisine. With a menu that makes the most of seasonal market produce and the daily catch from local fishing boats, the columned, air-conditioned interior spills onto a terrace with sweeping views of the dramatic coastline.

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Down beside the golden-sand shore, a short stroll from the sea, the Beach Club is backed by huge granite boulders with a shaded dining area and deck overlooking the pool. Open for lunch, as well as poolside drinks and snacks throughout the day, a specialty is freshly grilled fish. 2.2.4. The Bar

Looking out over Nui Chua National Park from beneath the eaves of the Central Pavilion, the Bar is a relaxing atmospheric space drawing design inspiration from traditional Vietnamese teahouses. With local art and photography on the walls and distant mountain views, it is a comfortable, contemplative space in which to sink into a leather armchair and sip a house cocktail.

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<i>Figure 24: Photos from tourists taken virtually. (Source: ) </i>

2.2.5. Entertainment service

<b>2.2.5.1. Beach activities </b>

<b>Walk along the coast: Hugged by hills, Amanoi is a gateway to the 29,000-hectare Nui </b>

Chua National Park which sits within the Nui Chua Unesco Biosphere Reserve - a rugged wonderland of diverse landscapes where hikers are rewarded with sweeping panoramas and myriad wildlife at every turn. From the resort, the network of trails can lead guests on family-friendly rambles to picnics on secret beaches, or more challenging treks to the rock formations of Bai Da or the bay-view drama of Goga Peak.

<b>Diving and hunting coral: Fringing the bay, a kingdom of coral awaits between the waves. </b>

Explore the pristine reefs on a guided snorkeling expedition, and discover more than 350 varieties of staghorn, plate and brain corals found in the Vinh Hy Bay conservation area, as well as colorful shoals of tropical fish including triggerfish, angel fish, trumpet, damsel and bat fish that makes

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kayaks. Made from durable, lightweight, shatter-resistant polycarbonate, the kayaks are completely transparent, allowing you to see whatever sea creatures happen to be swimming

<b>beneath you. </b>

<i>Figure 25: Photos from tourists taken from underwater. (Source: ) </i>

<b>Experience sailing Catamarans and transparent kayaks: Or glide across the surface of </b>

Vinh Hy Bay in one of Amanoi's “glass” bottom kayaks. Made from durable, lightweight, shatter-resistant polycarbonate, the kayaks are completely transparent, allowing you to see whatever sea

<b>creatures happen to be swimming beneath you. </b>

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<i>Figure 27: Photo of tourists traveling at sea(Source: ) </i>

<b>2.2.5.2. Local cultural beauty </b>

<i>Figure 28: Cham tower statue of the Cham people(Source: ) </i>

<b>Learn about the beauty of local culture (Cham ethnic group): Discover the ancient </b>

heritage of the region's Cham people, who once dominated the coast of southern Vietnam. Bringing

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journey of discovery into this ancient culture starting in Phan Rang with a visit to the Cham Museum. From there the tour takes guests the Po Klong Garai Cham Towers. Built in the 12th and 13th centuries to honor the great King Po Klong Garai, the towers are perched atop a hill with 360-degree panoramic views. Three of the six original towers are remaining and provide a fascinating

<b>insight into the Hindu and Islamic influenced on the Cham culture over the centuries. </b>

<b>Sacred Cham experience: The journey starts at dusk with a gentle walk to our hidden spot </b>

set in the middle of nature. The Cham is well-known for their cuisine, thus a Cham feast is a requisite in this special journey. While enjoying dinner, allow your senses to embrace the beauty of nature, listen to the sounds of wildlife, feel the ocean breeze and gaze at the graceful ‘starry night’ sky. There are very few masters in a Cham society, due to high requirements of deep knowledge, practices and skills. Fortunately, a one-of-a-kind rendez-vous with a master is made

<b>for you right in the mystic jungle of Amanoi. 2.2.5.3 Health activities </b>

<b>Golf Experience: Located 20-minutes’ drive from Amanoi, Nara Binh Tien Golf Course </b>

rests between the majestic Nui Chua mountains and the sweeping sand dunes of Binh Tien beach. Perfect for golfers of all abilities, each of the 18 holes are designed with five different tees and offer a breathtaking backdrop for a memorable round. Whether a beginner or professional, the

<b>course makes the ideal half or full-day trip from Amanoi, with return transfers also available. </b>

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<i>Figure 29: Nara Binh Tien Golf </i>

<i>(Source: ) </i>

<b>Summit the King on a spectacular full-day trekking: Explore Nui Chua National Park </b>

and the surrounding Unesco Biosphere Reserve with a 27km trek – the longest offered by Amanoi. A full-day affair that reveals some of the region's most spectacular land formations, it begins in Da

<b>Hang Village, ascends King Peak and ends in Cau Gay Village, home to the Raglai. </b>

Swim in rockpools, pause over spectacular coastal vistas and learn the story of the region's highest peaks - symbols of enduring brotherly love. A delicious picnic lunch is included, and transported to and from the start and finish.

<i>Figure 30: The scenery here</i>

<i>(Source: ) </i>

<b>Amanoi Spa Programs: Amanoi’s Individual Wellness Immersions and half- or full-day spa programs are designed to promote profound change. </b>

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