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Workshop doc

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19
Copyright © Oracle Corporation, 2002. All rights reserved.
Workshop
19-2
Copyright © Oracle Corporation, 2002. All rights reserved.
Objectives
After completing this lesson, you should be able to do
the following:

Document a database configuration by using the
Database Configuration Worksheet

Configure an Oracle9i database to support stated
business requirements

Recover a failed database while minimizing down
time and data loss
19-3
Copyright © Oracle Corporation, 2002. All rights reserved.
Objectives

Enable and use trace output for troubleshooting

Identify and troubleshoot:

Listener problems

Client configuration issues
19-4
Copyright © Oracle Corporation, 2002. All rights reserved.
Workshop Methodology



Group-oriented and interactive

Intensive hands-on diagnosis and problem
resolution

Variety of failure scenarios

Recovery solutions

Variety of configuration errors

Develop troubleshooting skills
19-6
Copyright © Oracle Corporation, 2002. All rights reserved.
Workshop Approach

Physical investigation:

Use views and tools to derive information

View trace files and log files

View command output and log files

Use views and tools to confirm proper database
configuration

Database configuration:


Archiving is enabled

Control files and log files are mirrored

Control file is backed up
19-7
Copyright © Oracle Corporation, 2002. All rights reserved.
Business Requirements

Twenty-four hour availability

Peak usage varies across all time zones

Daily backups are required

Complete database recovery is required
19-8
Copyright © Oracle Corporation, 2002. All rights reserved.
Resolving a Database Failure

Phase I: Diagnose the problem

Phase II: Restore appropriate files

Phase III: Recover the database

Phase IV: Back up the database
19-10
Copyright © Oracle Corporation, 2002. All rights reserved.
Resolving a Network Failure


Use OS utilities like ping and telnet to test network
connectivity.

Use Oracle Net utilities to test service
connectivity.

Check log files initially to diagnose problems.

Use tracing only when needed.

Trim the trace files regularly because of their
potential growth.
19-11
Copyright © Oracle Corporation, 2002. All rights reserved.
Enable Tracing

Oracle Net Manager

Edit sqlnet.ora file
TRACE_DIRECTORY_CLIENT = /u01/user01/NETWORK/LOG
NAMES.DEFAULT_DOMAIN = us.oracle.com
TRACE_UNIQUE_CLIENT = on
TRACE_FILE_CLIENT = client.trc
TRACE_LEVEL_CLIENT = SUPPORT
NAMES.DIRECTORY_PATH= (TNSNAMES)
19-12
Copyright © Oracle Corporation, 2002. All rights reserved.
Using Trace Files
Trace files will give you a better understanding of:


The flow of packets between network nodes

Which component of Oracle Net is failing

Pertinent error codes
19-14
Copyright © Oracle Corporation, 2002. All rights reserved.
Summary

Instructor-facilitated workshop

Group-oriented

Hands-on approach

Simulated “real-world” environment

Minimize down time and data loss

Use tools and diagnostics to determine the type of
failure

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