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Security+
All-In-One Edition
Chapter 18 – Change
Management
Brian E. Brzezicki
Change Management
Change Management
Computer Software, Systems and Networks are
complex growing systems. They constantly evolve
and their ability to be understood and recreated as
well as proven integrity issues are critical to an
organizations health and security.
Can anyone think of the system they run… what
happens if the building burned down and you had to
recreate a system. How would you do that if you had
no change control and documentation?
Change Management
Whether regulated (ex. SOX) or not,
organizations should always implement
change management controls and follow best
practices. Change management should occur
throughout all product, systems, and networks
lifecycles. This includes
•
Software development and revision control
•
Network and system configuration
•
Software and system patches
Change Management Process
1. Request Change