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Một số yếu tố tác động đến ý định mua thực phẩm trẻ em sản xuất trong nước của ngưòi việt nam

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Mot so yeu to tac dong den y djnh mua thyc phSm tre em
san xuat trong nu'O'c cua ngtfoi Viet Nam
Nguyin Ngoc Quang*

Ngaynhan: 23/4/2015
Ngay nhan ban siia: 25/8/2015
Ngay duyet dang: 25/01/2016

Tdm tat:
Viet Nam Men nay dang triin khai rat nhiiu chucmg trinh nhdm tdng cu&ng ndng luc sdn xudt
npi dia, tuy nhiin kit qud dem lgi cdn hgn chi. Nghien cim xdy dung md hinh cdcyiu td tdc dpng
din y dinh mua cdc sdn phdm thuc phdm cho tri em ciia ngu&i tieu dimg Viet Nam. Khdo sdt
dinh lugng bdng bdng hot ciia nghiin cim ndy dugc tiin hdnh trin 846 ngu&i tiiu dung a Hd
Npi, Dd Ndng vd Thdnh phd Hd Chi Minh. Kit qud nghiin cim cho thdy nhdn to cdm nhdn hdng
npi, su thien cdm, tham khdo biiu tugng, gia dinh, chit nghia vi chitng, tham khdo chuyin mdn
cd tdc dpng mgnh den y dinh mua. Bin cgnh dd, di tdc dpng din su cdm nhdn cua khdch hdng,
cdc nhd sdn xudt vd kinh doanh cdn tdc dpng den nhdn td chu nghia vi chung vd su thien cdm.
Kit qud ndy giup cho cdc nhd hogt dpng thi tru&ng cd mpt gdc nhin dinh lugng cdc yiu td tdc
dpng din hdnh vi mua cua khdch hdng.
Tir khda: Htog ndi; thyc pham tee em; ngudi tieu dfag; hafa vi ngudi tieu dfag; y djfa mua.
Factors affecting the buying intention of Vietnamese consumers: The case of domestic children's food products
Abstract:
Vietnam has implemented a number ofprograms to enhance the domestic production capacity.
However, the impacts are stUl small at present This study develops a model of factors affecting
the Vietnamese consumers' buying intention for children food. A survey of 846 consumers from
three big cities of Vietnam (Ha Noi, Da Nang and Ho Chi Minh City) was conducted. The results
revealed that, the domestic product judgement, empathy, reference symbol, family, ethnocentrism, professional references showed significant contribution to consumer buying intention.
Besides, to influence consumers 'judgement, the manufacturers and sellers should focus on the
sympathy and ethnocentrism. The results also provide some implications for the marketers.
Keywords: Domestic goods/products; children food; consumer behavior; buying intention.
1. Gidi thieu


vao tam ly, bafa vi ngudi tieu dfag (Le Viet Nga,
Hifa nay, mdt bg phto ngudi tifa dung Viet vln 2015).
cdn kha thd o vdi htog ndi, chudng hfag ngoai va
Ddi vdi thyc phim tee em va dto biet la sto phim
htog faap khto; teong khi dd, cac bien phap, chifa sua bdt, sto phim quan tegng va cd gia tei Ifa fait
sach cua doafa nghiep Viet cfag fau cto co quan thi tam ly sifa ngoai dugc thi hifa rd net fait. Vy
quto ly faa nude vto cdn mdt sd khd khfa, tdn tai teufag Vu cdng nghiep fae Bd Cdng thuang cho
fau: sy phdi hgp giira doafa nghiep va cac co quan bilt, hifa nay, teong thj teufag sto bdt, hfag ngoai
quto ly faa nude vln chua chat che teong vin dl chilm din khotog 70%. Ddi vdi cto sfa phim khac,
trayfa thdng, dan den chua thyc sy tac dgng manh tay hang ndi chilm da sd faung tam ly chudng hfag

SS 224,hdng 02/2016

62

Kinli teivPiiiittrien


ngoai vin phd biln tai cto thafa phd Ifa. Chifa vi dfag ludn hifa thfah y djfa mua trade cto hfah
vay viec hinh thafa mdt md hifa dafa gia dugc cto ddng mua cy the va thutag quyet difa mua cto sto
yeu td tac ddng din y djfa mua cua ngudi tieu dfag pham ma hg da cd cac cam fafa, nhfa thitc tich cyc
thyc pham tee em tai thj tratag Viet Nam la mdt chit ta teudc. Nhu vay, cam fafa ve sfa pham giiip
dl cd y nghTa ca vl ly thuyet va thyc tien kinh doafa khach hfag cd dugc sy im tifa trong cto phuong fa
cua doafa nghiep cfag fau cdng tto dieu tiet thj lya chgn mua cua mifa. Trong thyc te, hfah vi mua
teufag cua Nha nude.
cdn bj tac ddng bdi cto yeu td tifa hudng tai diem
Cto nghien cto da dugc cdng bd lien quan den bfa hfag va viec nghien cto tto dgng nay gap faieu
chil de cto fafa td tto ddng den y djnh mua thyc khd khfa, chifa vi vay phfa Ifa cto faa nghien cto
pham tee em tai Viet Nam hifa nay khdng faifa, dafa gia hafa vi mua thdng qua y djnh mua. Young
chu yeu tap trang vto mdt loai sfa pham, mdt sd & cfag sy (1998), Newberry & cdng sy (2003),

fato td ddc lap va theo ttog tifa, thafa phd fau Chandon & cdng sy (2005) nghien cto y dinh mua
nghifa cto hafa vi tieu dtog sto bdt cho tre dudi 6 cua ngudi tieu dung d cto qudc gia khto faau chju
tadi tai Cfa Tho cua Le Thj Thu Trang & Trto tto ddng bdi cac nhdm nhto td khto faau va phy
Nguyfa Tofa Tmng (2014); nghien cto cua Nguyfa thugc vto loai sto pham nghien cto.
Difa Thg & cdng sy (2008) ve chu nghTa vj chung
Cdm nhdn ve hdng npi
va sy faay cam ve vto hda tto ddng den y difa mua
Cam fafa ve hfag ndi la thai do cua ngudi tieu
htog ndi va htog nhap khfa cua ngudi tieu dfag dfag ddi vdi hfag ndi ndi chung va sy tto ddng qua
Viet Nam. Trfa the gidi, cac nghien cto tieu bieu ve lai giiia cam fafa ve chat lugng htog hda dya trfa
tto ddng cua chu nghTa vj chung, cam fafa ve sto xuat xii ndi dja cua nd va thai do ddi vdi cto sto
pham, sy to cam va thifa cam, chuto mto xa hgi pham ndi ndi chung. Cto nghifa cto gfa day dugc
den y djfa mua phai ke dfa nhu nghien cto cua thyc hifa trfa ca cac thj tratag cila cac nude phat
Klein & Ettenson (1999), Shtop & Sharma (1987), trifa va dang phat trien. Klein & Ettenson (1999),
Xiang & cdng sy (2012).
Kaynak & Kara (2002), Hamin & Elliott (2006)
Ke thto va phat trifa cac nghifa cto trudc day, nghien cto fafa thto thai do cua ngudi tieu dtog
nghifa cto nay md rdng khung ly thuyet cto yeu td ddi vdi bfag ndi va bfag ngoai teen faieu khia cafa
tto ddng den hafa vi nhu chuto myc xa hdi, sy fau thuang hieu, thiet ke, chat lugng, be thdng phfa
thien cam, gia difa, fadm tham khao tto dgng dfa phdi, trayfa thdng, vto hda,... tac ddng dfa y djfa
cam fafa hfag ndi va y difa mua hfag thyc pham va hafa vi mua. Ke thita cto tac gia tren, nghifa cto
tee em cua ngudi tieu dfag Viet Nam. Pham vi nay dua ra gia thuyet HI.
nghifa cto ctog dugc trien khai tren ca ba thfah
HI: Cdm nhdn cua nguai tiiu dimg vi hdng npi
phd Ita tai ba mien la Ha Ndi, Da Nfag va Hd Chi cd tdc dpng tich cue den y dinh mua hdng npi cita

Mifa.

ngu&i Viet.
2. Cff sd ly thuyet va gia thuyet nghien ciru

Chu nghia vi chung trong tieu dung
Dya vto khung ly thuyet cto yfa td tto ddng dfa
Chu nghTa vj chung (Ethnocentrism) la mdt thuat
y djfa mua ngudi tieu dfag cua Engel & cdng sy ngii xa bdi hgc. Sutimer (1906) cho rtog chu nghTa
(1993), Howard & Sheth (1989), Fishbein & Ajzen vi chung dafa gia cac nen vfa hda khto thdng qua
(2010), nghien cto nay tap trung xay dyng md hifa he thdng gia trj va chuto muc cua mdt nfa vto hda
cto fato td tto ddng dfa y djnb mua htog ndi, cu nhat djfa. Nhin chung, chu nghTa vj chiing gfa vdi
the bao gdm: cto bifa ddc lap la chu nghTa vj chtog, mot nen vfa hda cd xu hutag coi cto gia trj, chufa
chuin myc xa bdi, sy thifa cam, gia difa, nhdm myc cita nfa vfa hda ciia nd hem cac nen vto hda
tham khto; biln trang gian la biln cam fafa hfag khac.
ndi; biln phu thudc tiep fato su tto ddng la biln y
Chu nghTa vj chfag trong tieu dfag (consumer
djfa mua. Trong dd, y djnh mua la he qua ciia sy
cam fafa ddi vdi hang ndi va cac cto ylu id mdi ethnocentric) la mdt khai niem rieng dugc hifa
tentag tac ddng (gia difa va nhdm tham khao) dugc thafa ta chu nghTa vi chfag teong tam ly hgc xa hdi
hgc. LeVine & Campbell (1972) dua ra djnh nghTa
dfag de dy dofa hafa vi mua hifa tai.
chil nghTa vj chfag teong tieu dfag la he thdng gia
^dinh mua
tei va bieu tagng cua mdt dan tdc hoto mdt qudc gia
Engel & cdng sy (1993) chi ra ring ngudi tifa dugc tdn vifa va ty hao, teong khi he thdng gia trj
Si> 224 thing 02/2016

63


va bilu togng cita cto dfa tdc khto, qudc gia khto
lai bj coi thutag. Shimp & Sharma (1987) da tog
dyng khai niem chit nghTa vj chtog trong marketing
va hafa vi ngudi tieu dtog de xay dyng bd thang do

GET (consumer ethnocenttic tendency) de dafa gia
khia canh kifa tl cua chu nghTa vj chtog ciia ngudi
tieu dtog. Su dung bd thang do nay, mot sd tac gia
khto nghifa cto hafa vi mua cua khtoh htog bi tto
dgng bdi chu nghTa vi chung trong tieu dtog ddi vdi
nhifa fadm sto pham khac faau, teong do dien hifa
fau Suh & Kwon (2002), Ang & cdng sy (2004).
Nguyen & cdng sy (2008) nghien cto tac ddng cua
chil nghTa vi chtog teong tieu dtog va sy faay cam
ve vto hda tac ddng dfa y difa mua htog ndi va
htog faap khto cua ngudi tieu dtog Viet Nam. Ke
thita cto tto gia tefa, nghifa cto nay dua ra gia
thuyet H2 la chu nghTa vj chtog trong tieu dtog cua
ngudi Viet cd tac ddng tich cyc dfa y djnh mua
htog ndi va cam fafa ve hfag ndi eiia hg.

tam ly hgc, cto nghifa cto teong hafa vi ngudi tieu
dfag lien quan chu ylu din tto ddng cua sy thien
cam dfa qua trifa tilp fafa va xit ly thdng tin cua
ngudi tifa dfag, tto ddng din viec ra quyet djfa lya
chgn fafa hieu, mua va sit dung sfa pham. Cd the
ke den mot sd nghifa cto diln hifa fau: Aaker &
cdng sy (1986) nghifa cto vai ted cua thien cam tac
ddng din thai do. K I thto nghifa cto teen, fadm
gia thuylt H4 dugc xay dyng fau sau:

H4A; Su thien cdm cua ngu&i Viet ddi v&i hdng
npi cd tdc dpng tich cue din y dinh mua hdng npi
cua ngu&i Viet.
H4B; Su thien cdm ciia ngu&i Viet ddi vol hdng

npi cd tdc dpng tich cue din cdm nhgn ve hdng npi
cua ngu&i Viet.
Gia dinh
Engel & cdng sy (1993) cho rfag sy afa hutag
cua gia difa dfa hafa vi mua mang tifa tryc tiep va
phto tap. Nguyen fafa la vi cac thafa vifa trong
H2A: Chu nghia vi chiing trong tieu dimg cua
gia difa hinh thafa mdt trang tam mua va nd tto
ngu&i Viet cd tdc dpng tich cue din y dinh mua hdng
ddng dfa hafa vi ca fafa, ddng thdi qua teifa ra
npi cua ngu&i Viet.
quyet difa mua cua gia difa chiu afa hutag ciia
H2B: Chit nghia vi chiing trong tieu diing cua faieu yeu td. Howard & Sheth (1989) nghifa cto
ngu&i Viet cd tdc dpng tich cue din cdm nhan ve vai trd ra quyet djnh cua chdng va vg teong gia difa
hdng npi cita ngucri Viet.
va dua ra quan diem ve dam phfa giiia cto thafa
Chudn mue xd hdi
vifa teong gia difa. Vay gia thuyet H5 dugc phat
Chufa myc xa hdi la mdt teong cto ylu td chifa bieu fau sau:
tto ddng den hafa vi va cac quyet djnh teong tieu
H5: Y khien tham khdo ciia gia dinh cd tdc dpng
dfag cua cae ca fafa teong xa hgi. Cialdini & cdng tich cue din y dinh mua hdng npi cua ngu&i Viet.
sy (1990) cho rfag con ngudi ludn quan tam din ky
Nhdm tham khdo
vgng va hafa vi cua fatog ngudi xung quafa, do
Trong mdi trutag xa hgi cua ngudi tieu dfag cd
do, khi dua ra cto quylt djfa ciia mifa bg ludn cfa
rat
faifa mdi quan he ca fafa dugc hifa thafa
faac xem dieu gi la phii hgp va chufa myc xa hdi

chinh
thiic hoac khdng. Cto nha nghien cto
dugc coi la cd tto ddng sto sac dfa hafa vi va sy
lya chgn cua hg. Cto nghifa cto phd biln lifa quan marketing siip xep chung thafa cto fadm va ggi la
dfa chuin myc xa hdi tac ddng din hafa vi nhu: fadm tham khao. Cto nhdm nay diu cd tto ddng
Sheeran & cdng sy (1999) nghien cto chuin myc tich cyc hoac tieu cyc dfa hafa vi tieu dfag cua con
xa hdi tto ddng din y djfa mua; Rivis & Sheeran ngudi. Engel & cdng sy (1993) dua ra ctoh phto
(2004) nghifa cto htoh vi cd kl hoach bj tto ddng loai thafa fadm ngufag md va fadm tay chay,
bdi chufa myc;... Tit co sd nay, fadm gia thuylt H3 fadm chinh thto va khdng chinh thto. Cto fadm
tham khao nay dfa dugc cto tto gia cho la cd tto
dugc xay dyng fau sau.
ddng tryc tiep hoto gifa tiep dfa qua teinh thdng
H3A: Chudn myrc xa hpi cita ngu&i Viet cd tdc qua quyet djfa mua. Bearden & Etzen (1982) chfag
dpng tich cue din y dinh mua hdng ndi ciia ngu&i mifa rfag fadm tham khto afa hutag din y djfa
Viet
lya chgn sfa pham va thuong hieu cfa ngudi tieu
H3B: Chudn muc xa hpi ciia ngu&i Viet cd tdc dfag. Ke thto cto tto gia trfa, nghifa cto dua ra gia
dpng tich cue din cdm nhdn vi hdng ndi cita ngu&i thuyet H6 fau sau:
Viet
H6: Y khiin cita cdc nhdm tham khdo cd tdc dpng
Su thien cdm
tich cue den y dinh mua hdng ndi cua ngudi Viet
Sy thifa cam la mdt khai niem hifa thafa trong
Qua cto gia thuylt teen cd the thiy y djfa mua

SS 224 thing 02/2016

64



Hinh 1: Md hinh nghien ciru de xuat

dugc xay dyng teen co sd cd mdi lifa be chat che tdi
hafa dfag mua; va nd chju sy tac ddng bdi cto fafa
td fau chu nghTa vj chung teong tieu dung, chufa
myc xa hdi va sy thifa cam, gia difa va fadm tham
khto, cam fato ve hfag ndi. Nhfa thitc cam fato
cda ngudi tifa dfag ve htog ndi la mdt fafa td
tong gian chiu sy tto ddng bdi chu nghTa vj chfag,
chuto myc xa hdi va sy thifa cam. Md hifa nghifa
cto de xuat dugc bifa difa fau d Hifa 1.

teen dai hgc chiem 8,5%. Co cto ve thu faap hfag
thfag, dudi 5 trieu la 36,6%; 44,6% cd thu nhap ta
5-10 trieu, 16,2% cd thu nhap ta 1 0 - 2 0 teieu; va
2,6% cd thu faap teen 20 trieu. Ve co cfa vfag:
35,7% sd ddi tagng nghifa cto sdng tai Ha Ndi;
39% sdng tai Hd Chi Mifa va 25,3%, song tai Da
Nfag.

3. Phuffng phap nghien cihi
3.1. Phuang phdp thu thdp die lieu
Du lieu cua nghifa cto dugc thu thap thdng qua
phdng vfa ca fato tryc tiep ngto faien tai cto diem
mua sam thyc pham tee em fau chg, trang tam
thuong mai, cto cita htog btoh hda, cita htog
chuyfa doafa. Do viec khdng xto djfa dugc khung
lay mto va de ban che sai sd he thdng, nghifa cto
tien hafa khto sat ngfa faien cac khtoh btog mua
htog teong thai gian mdt tafa. Thdi gian thu thap

teong tbtog 5 va thfag 6 nam 2014 tai ba thafa phd
Ifa dd la Ha Ndi, Da Nfag, TP. Hd Chi Mifa. Tdng
cdng cd 846 bfag hdi dugc phdng vfa, ddi togng
nghifa cto la cto ca fafa dang nudi con fad dudi
10 tadi.
Kit qua nhto khto hgc cita cto ddi tagng nghien
cto fau sau: nam chilm 13,4%, va nii 86,6%. Do
tadi phfa bd fau sau: 6,3% dudi 26 tadi, ta 26 din
32 chilm 48,8%, to 33dln 40 chilm 35,7%, trto 40
taoi chilm 9,2%. Co ciu trifa do hgc vin bao gdm:
6,1%, tot nghiep trang hgc ca sd, trang hgc phd
thdng chilm 27,5%,; cao ding dai hgc chilm 57,9%,
Sd 224 thing 02/2016

3.2. Xdy dung thang do
Ddi tagng nghien cto dugc de nghi tea ldi cac
cfa hdi theo thang Likert 7 bto (1 hofa tofa khdng
ddng y va 7 hoto toto ddng y) vdi 7 faan td nghifa
cto: Y djnh mua. Cam fato ve htog ndi, Chti nghTa
vj chtog, Chuto myc xa hdi, Sy thien cam, Gia
difa, Nhdm tham khto. Cu the thang do cua ttog
nhto td dugc xay dyng theo ctoh thitc dugc trinh
bay dudi day.
Thang do y dinh mua dugc faieu faa nghifa cto
tren the gidi phat trifa, nghifa cto nay sit dyng
thang do 5 bifa eua Klein & Ettenson (1999).
Thang do cdm nhgn vi hdng npi, cam nhto ve
chat lugng va dto tinh sfa pham djch vu dugc faieu
tac gia nghien cto, nghien cto nay cfag sit dyng
thang do 6 bifa cua Klein & Ettenson (1999).

Thang do chu nghia vi chiing, thang do nay cd sy
thdng faat cao gito cto tto gia nhu Shimp & Sharma (1987), Nijssen & Douglas (2004), Klein &
Ettenson (1999) trong viec sit dung thang do "Consumer
Ethnocentrism
Tendencies
Scale"
(CETSCALE), dugc phat trien bdi Shimp & Sharma
(1987) vdi 17 bifa. Nghifa cto nay cfag dung thang
do nit ggn vdi 6 bien cua Nijssen & Douglas (2004).

65


Bang 1: kit qua Cronbach's a va Tong phuong sai trich (EFA)
Chu nghia
vi chtog
Cronbach's a

0.802

Ting phuong sai ttich 62.15%

Chuin muc g^, (hien cam
xa hoi
'
'

C*">"»>f"
bang noi


Gia dinh

Nh6"i* khao

0719

0.733

0.785

0.810

0.81^.72

0.711

71.67%

62.34%

59.77%

70.03%

33%-30%

62.43%

Ghi chii: * Nhdm tham khdo gom 2 nhdn to con la Tham khdo biiu tugng vd Tham khdo chuyin mdn

Thang do chudn muc xa hpiteongnghien cto nay
su dung cua Minion & Rose (1997) vdi 4 biln
nghifa cto. Thang do su thien cdm teong nghifa
cto nay kl thita thang do cua Aaker & cdng
sy (1986) vdi 6 bifa nghien cto.
Thang do gia dinh vd nhdm tham khdo la hai
thang do dugc sii dyng da dang cho failu myc dich
khto nhau teong failu teufag hgp gia difa cfag
dugc coi fau mot fadm tham khto dto thit. Nghien
cto nay phat triln thang do tto ddng cua gia difa va
fadm tham khao din y djfa mua qua 3 budc. Budc
1 xto djfa khung ly thuylt tto ddng cua gia difa va
fadm tham khto den y djfa mua thyc pham tee em;
Budc 2 tifa hafa phdng vfa djfa tifa de xto djfa
cto biln tto ddng dfa y djfa mua; Budc 3 tien hafa
nghifa cto difa lugng lto 1 tefa btog hdi thu
nghiem vdi thang do Likert 7 bto va phto tich kilm
djfa thang do dl chgn ra cac biln nghifa cto phu
hgp. Kit qua xay dyng thang do gia dmh gdm 3 biln
quan sat, thang do fadm tham khto gdm 6 biln
quan sat.

4. Kit qua nghien cihi
4. L Kiim dinh thang do cdc nhdn tS
-pjgjj ^^^j^^ j^gjjj ^[^ ^ygc tiln hafa: kilm djfa
thang do cto fato td bing Cronbach'a, phfa tich
nhan to kham pha EFA (Exploratory factor analysis)
vdi ky thuat promax, tilp theo phfa tich md hmh cto
tnic SEM (Stractore Equation Modeling) bfag
phuong phap CFA (Confmnatory Factor Analysis) dl

ki^m difa tmh hdi ty va phfa biet cua cto faan td.
Phdn tich nhdn to khdm phd EFA
phan tich fafa id kham pha EFA dugc tiln hafa
tren miu thii fait vdi 155 phin to faim muc dich
dafa gia thang do cac fafa td. Ket qua kiem djfa
Cronbach's a cho ket qua tdt tefa tat ca cto bien
(0.7-0.81). Dieu nay cho thay mdi quan he chat che
giiia cto bifa trong fafa td. Ket qua phfa tich EFA
tefa ttog fato id cho ket qua giai thich to 59% 72%, cho thiy mto do bilu diln tdt cua cto true
fafa td trfa cac biln, kit qua cu thi teong Bfag 1.
Kit qua phto tich EFA tefa 25 bifa dgc lap bing
ky thuat ma tefa quay promax hifa thafa 6 true

Bang 2: Ma tran quay cac bien doc lap
Biln nghien cihi

Ma —,

^__
1. Diing hang Vigt Nam (VN) la mot each the hien long yeu nuoc
Z D e VN ngay cang phat trien ngirai VN nen mua hang VN
3. Toi CO thiencam vai san pham npi hon san pham nhap ngoai
4. Toi tin rang san pham npi phii hpp voi ngudi VN hern _
5. Toi thich diing hang VN vi trap trpng van hoa VN
6. Toi Ichong CO thien cam voi san pham ngoai do yeu to lich su
7.T6ikh6ngthieli^nhirngl6ihanh xirlihongdiangdSnvcrUacchuinjpin^^
8. "Toi luon tineae eliuan mu^xa hgi von cojajtung din
^.J-Qi luon cu xu trong Idiuon l
10. Toi Ithong muon thay doi nep song hientai
j^LToi luon chpnnhung san pham gia dinhtoiJintuoiTg^ggiy

"
U.Toimuahang-VN vigiadinht6ithieh/tindungsanpham-VN_
f ^ f
)3^T6i^muahang_yN vi muon day con biet yeu nuoc
14, Mpi nguoi xung quanh toi tliutmglthuyen mua thirc phlm-VN_ _ 3
jS. Toi mua hang "VN vi muon to ra than thien, khong tach biet voi mpi nguai xung quanh^
j^g.Joi thuang hpc theo nhiing nguai noi tiing trong viec muathuc phim tre em~
~
n . Chung ta nen muahangVN thay vide cac nuac khac lam giau tren lung chiing ta
18. Ngirai VN khong nen mua hang ngoai vi gay thiet hai cho doanh nghijp VN va gay thiinghiep
^9. Toi se mua hailg VN ngayca khi co thiet hai vSkinhjS f^
M.Hang ngoai nen bi danh thua nang dd han ehS nhap khlu
"
"
21. Chi nen mua hang nhap ngoai khi khong th§ san xuit duac f
"
"
22. Nguoi VN nen mua hang VN san xuit thay vi mua hang niiap
" "
_
23.T6hhuangmuathucphamtreemtlieochidanciiabaesThaycacchuyengiay tS/dinh^_dirSng_
24. Ban^be luon la nguon thong tin hiiu ich cho toi khi danh gia thuc phim danh cho tre em_
_
25. Toi thuang tham khao y kien tren cac diln dan va mang xa hpi khi mua thuc phim cho tie em

SS 224 thing 02/2016

66

1


2

^
3

^

4
5
0
TCI
.^12
TC2
.737
TC3
.784
TC4
.611
^rC5
^.650^
TC6
.672
CMI
^630
CM2
.687
CM3
,701'
CM4

.710
CIDT ^ "
^575
GD2
"
^74
~
GD3
.701
BTl
^ C
l3T2
.6li)_
BT3
~
^598
VCl .591
_ f
VC2 .685
' _
'
"_"" _ ^
VC3_ .736_
VC-T .7J)0_ _
_
"
VC5_ ,679
'^^
VC6_ .634
2

TMI
778_
-flVE
.824
_
TM3
.698

(iinhte&Pliiitti'iJsn


Bang 3: Ket qua kiem djnh thang do cac nhan td

3.882

Nhom*
tham khto
3.464

GFI

0.911

0.904

0.958

0.974

0.965


0.904

0.931

CFI

0.978

0.946

0.961

0.988

0.936

0.946

0.912

RMSEA

0.082

0.088

0.075

0.065


0.047

0.068

0.042

Chu nghia
vi chtog
4.122

Chi-square/Df

Cam nhan
htog ngi
4.579

Chuan myc Sy thien ctoi
xahoi
3.464
5.117

nhto td cd trj sd dac trung (Initial Eigenvalues) Ifa
hon 1, toong tog vdi gia thuyet trong md hifa de
xuat, tdng phuang sai trich dat 63,3%); cac trgng sd
fato td deu tefa muc 0.5 (Btog 2).
Phdn tich nhdn td khdng dinh CFA
Theo Hair & cdng sy (2006) thi khi kich thudc
mto dil Ifa, de md hifa phu hgp vdi dii lieu nghien
cto thi cto gia trj kiem djfa cfa dat cto m t o sau:

Chi-square/Df<5; GFI > .90, CFI > .90, RMSEA <
0.1. Vdi ket qua kiem dinh md hinb cho t t o g fafa
td trong bfag 3 deu dat va gto dat yeu cfa, vi vay
cd the dua ra cto ket lufa sau:
- Nhfa td chu nghia vj chfag (VC) dam bto tifa
hdi to.
Nhto td chufa myc xa hdi (CM) dam bao tifa
hdi ty.
- Nhfa td su thifa cam (TC) dam b t o tinh bdi to.
- Nhfa td cam fafa hfag ndi (CN) dam bto tinh
hdi tu (sau khi da loai di bien CNl :Tdi thay cto sto
pham teong nude cd hufag dfa sit dung cu the, de
hieu hon sfa pham nude ngoai)
- Nhfa td gia difa (GD) dam bto tifa hdi to- Nhfa td fadm tham khto gdm 2 nhto td con:
tham khto bifa togng (BT) va tham khao chuyfa
mdn (TM) he sd toong quan cua 2 fafa td nay dudi
0.5 vdi p<0.05. Vay cd the ket lufa fato td fadm
tham khao dam b t o tinh phfa biet va bdi to.

Gia dinh

Y dinh mua
3.68

- Nhfa td Y difa mua (YDM) dam bto tinh hdi
tir.
Phdn tich md hinh cdu trite- Structural Equations Modeling (SEM)
Ket qua kiem difa mdi toong quan toyen tinh
gito cac faan td ddc lap vdi hai nhfa td phu thudc
cdn lai la CN va YDM trong Bfag 4 cho thay fafa

td chufa myc xa hdi (CM) khdng cd mdi toong
quan vdi fafa td cam fafa hfag ndi (CN) va y djfa
mua (YDM). Ket qua phto tich hdi quy bdi gito hai
faan td CN va YDM vdi cto bien ddc lap cdn lai
ctog cho ket qua la fafa td CM khdng cd y ngbla
thdng ke. Vi hai ly do trfa fafa td chufa myc xa hdi
CM dugc loai khdi md hinh.
Trong md hifa cfa tnic tdng quat (Hinh 2) ket
qua kiem djnh md hifa fau sau; Chi-square/Df =
4.07; GFI = 0.943; CFI = 0.923; RMSEA = 0.060.
Theo Hair & cdng su (2006) thi khdng cd mdt gia trj
toyet ddi de khfag djnh md hinh nghifa c t o phii
hgp vdi dii lieu thj trafag. Cto ket qua kiem dinh
cua md hinh phu thudc vao t t o g tifa hudng nghien
c t o cu the cac yeu td chifa cfa tifa den dd la kich
thudc mfa, sd lugng bien nghifa c t o , m t o do bieu
dien cua cac nhfa td. Trong md hifa cto tnic tdng
quat nay cto chi sd kiem djfa md hinh dfa cho thay
md hifa nghien c t o phu hgp vdi dit lieu dieu tra.
Ket qua kiem djfa gia thuyet trong Btog 5 cho
thiy c f a fafa hfag ndi dugc coi la bifa trang gian

Bang 4: Ma tran tuong quan (Pearson Correlation) giira cac nhan td
GD

VC
CM

1
.064


1

TC

.100

.025

1

GD

.088

.015

.837

1

BT

.063

.026

.494

.514


1

TM

.023

-.025

.206

.213

.272

1

CN

.072

.009

.620

.559

.402

.159


1

YDM

.101

.009

.642

.591

.192

.646

67

BT

.337

TM

CN

VC

5^' 224 thing 02/2016


CM

TC

Nhan t6

YDM

kinlitfyPhat trien


Bang 5: Ket qua Idem dinh gia thuylt
Gia thuyet

Mdi quan he

Trong so (Standardized Regression Weights)

HI
H2A
H2B
H3A
H3B
H4A
H4B
H5
H6A
H6B


CN^YDM
VC^YDM
VC^CN
CM^YDM
CM^CN
TC^YDM
TC-*CN
GD-.YDM
BT^YDM
TM^YDM

.44
.17
.31

.41
.61
.19
.20
.13

cd tto ddng mafa dfa y djnh mua (YDM) thyc
pham tee em ndi vdi trgng so 0.44; chti nghia vi
chfag (VC) cd tto ddng ylu din y djfa mua (YDM)
thuc pham tre em ndi vdi trgng sd 0.17; toy nhien
VC lai cd tto ddng kha mafa din cam nhfa tich cyc
ve hfag ngi (CN) vdi tegng sd 0.31; chuin myc xa
hdi khdng cd tto ddng din y djfa mua (YDM) thyc
pham tee em ndi cfag fau cam fato tich cyc v l
htog ndi (CN); sy thien cam (TC) cd tto ddng mafa

din y djfa mua (YDM) thuc phim tee em ndi vdi
tegng sd 0.41; ddng thai TC cd tto ddng rit mafa
dfa cam fafa tich cyc ve hfag ndi (CN) vdi tegng
sd 0.61; tham khto to gia difa (GD) cd tto ddng ylu
dfa y djfa mua (YDM) thyc phim tre em ndi vdi

Gia trl-P

Ket luan
Chap nhan

Chto fato

***
***
.003

Chap nhto
Loai
Loai
Chap fato
Chap nhto
Chap nhto
Chap nhto
Chap nhan

trgng sd 0.19; fadm tham k h t o dugc chia thafa hai
fadm fad la tham khto bieu togng (BT) va tham
khao chuyen mdn (TM), tegng sd tto dfag ciia hai
fafa td nay den y difa mua (YDM) thyc phim tee

em ngi vdi tegng sd theo thii tij la 0.20 va 0.13. Cto
ket qua nay kha toong ddng vdi cto nghien c t o da
cdng bd tefa the gidi.
4.2. So sdnh giiia Hd Ndi - Bd Ndng - TP. Hd
Chi Minh

Y nghia ciia viec so safa 3 thafa phd la di: dafa
gia sy khac biet ve cto fafa td cfag fau m t o do tto
ddng cua cto nhfa td den y difa mua thyc phim tee
em. Trong nghifa c t o nay, tto gia thyc hien phto
tich cfa tnic da fadm theo thudc tifa -vung khto sat:
Hinh 2: Mo hinh cau triic tuyen tinh


chfag den cam fafa hfag ndi, tay nhien trgng sd
tto ddng cua chu nghia vj chtog dfa cam fato hfag
ndi la kha cao d Ha Ngi 0.41 va Da Ning 0.39. Ylu
td thifa cam la mdt teong fafag ylu td tac dgng
mafa faat dfa y difa mua hfag thyc phim tee em
teong do ngudi dfa tai TP.HCM rit coi tegng ylu td
nay khi hifa thafa y djfa mua vdi trgng sd dat 0.49,
Ha Ndi cd gia tri thap faat so vai mto tdng hgp
chung 0.27, ngudi Da Ning cd mto cao hon ddi
chiit so vdi mto chung 0.45. Sy thien cam cfag cd
tac dfag rat mafa dfa mto do cam fafa ddi vdi
thyc pham tre em ndi, trong dd cam fato hfag ndi
Kit qua phfa tich da fadm cho thiy hai md hifa cua ngudi dfa tai TP.HCM chju tto dgng rit mafa
kha bien va bat bifa ttog phfa cua ba fadm ngudi cua sy thifa cam vdi tegng sd dat 0.75, ngudi Ha
tieu dtog tai Ha Ndi - Da Ning - TP.HCM diu phu Ndi va Da Ning cfag cd trgng sd cao trong mdi
hgp vdi dii lieu thi tratag. Ket qua kilm difa Chi- quan he nay dat taong tog la 0.42 va 0.59. Nhto td

Square sy khto biet cto chi tifa taong thich gito md gia difa tac ddng dfa y djfa mua ciia Da Ning dugc
hifa kha bifa va bat bifa ttog phin cho thiy sy dafa gia cao nhit vdi trgng sd dat 0.28, TP.HCM cd
khto biet gito hai md hifa cd y nghia thong ke (p = gia tej thap faat 0.15, Ha Ndi cd mto gfa ngang
0.0001 < 0.05). Vi thi, md hifa kha biln dugc chgn bing vdi mto chung 0.18. Nhto td tham khto bilu
va cho phep ket lufa cd sy khto faau gifa ngudi tagng tto ddng dfa y djfa mua cdtegngsd thap faat
tieu dtog hfag thyc pham tee em sifa sdng d Ha tai Da Nfag 0.11, ngudi TP.HCM coi tegng gia tri
Ndi - Da Ning - TP.HCM trong y djfa mua mua va bieu tagng ban vdi tegng sd dat dugc la 0.26, ngudi
sit dung thyc pham tee em.
Ha Ndi cd mto cao ban ddi chiit so vdi mto chung
Btog 6 cho thay fato td cam fafa hfag ndi la 0.23. Nhto td tham khto chuyen mdn tto ddng dfa
yeu td tto dgng mafa faat dfa y djfa mua teong dd y djfa mua khdng cd sy khto biet faifa giiia ba
ngudi Da Ning va TP.HCM cd tegng sd tto dgng d thafa phd teong dd Ha Ndi, Da Ntog d mto 0.15 va
mto cao fait toong tog 0.51 va 0.49, ngudi Ha Ndi 0.14, TP.HCM d mto 0.10.
cd mto tto ddng thap ban bin d mto 0.33. Vay cd
4.3. So sdnh v&i cdc nghien ciiru khde tgi Viet Nam
the ket lufa y djfa mua thyc pham tee em cua ngudi
Cto nghifa cto d Viet Nam lifa quan dfa chu
Da Nfag va TP.HCM bi tto dfag mafa hon bdi ylu nghia vj chfag teong tifa dung, y difa mua hfag
td cam fafa ve dto diem sfa pham phu hgp vdi fau ndi, md hifa cto yeu td tac ddng dfa y djfa mua
cto cua khtoh hfag so vdi ngudi tieu dfag Ha Ndi. hfag ndi, khuyfa khich ngudi Viet dfag bfag Viet
Ve chu nghia vj chfag ttong tieu dfag cita ngudi la kha phong phu teong faieu Ufa -vyc fau y djfa
Ha Ndi va Da Nfag cd tifa thfa vj chung cao hon mua hfag tefa mang, cac yfa td tto ddng den hafa
teong viec hifa thafa y djfa mua. Y djfa mua thyc vi mua nude udng ddng chai, sfa pham thdi trang
pham tre em cua ngudi dan tai TP. Hd Chi Mifa it may sto nam,... Trong do phai ke dfa nghien cto
chju afa hufag. Dac diem nay cfag cd ket qua Nguyen & cdng sy (2008) nghifa cto tto ddng cua
taong to khi xet den tto ddng cua chu ngbla vj chu nghia vj chung teong tieu dtog va sy faay cfai
Ha Ndi - Da Ning - TR Hd Chi Mifa. Thu tuc tien
htoh theo Thg & Trang (2007) la xay dyng md hinh
kha bifa, va md hifa bit biln (ttog phfa) sau dd
kiem djfa Chi-square dl so safa gito 2 md hifa.

Trong md hifa kha bien, cto tham sd udc lugng
teong md hifa cua cto fadm khdng bj rtog budc.
Trong md huih bat bien, thafa phfa do lutag khdng
bj rtog budc faung cto mdi quan he gito cto khai
niem trong md hifa nghien cto dugc rfag budc cd
gia trj fau faau cho tat ca cto fadm (rfag budc ca
ba vfag Ha Ndi - Da Ning - TR Hd Chi Mifa cd
tegng sd hdi quy la fau faau).

Bang 6: Trong s6 trong md hinh tdng quat ciia Ha Noi - Ba Mug - TP.HCM
Moi quan he
TP.HCM
Gia thuyet
HaNoi
Da Nang
Tong hop
HI
H2A
H2B
H4A
H4B
H5
H6A
H6B

SS 224 thdng 02/2016

CN->YDM
VC^YDM
VC^CN

TC^YDM
TC-»CN
GD->YDM
BT-^YDM
TM^YDM

.51
.25
.39
.45
.59
.28
.11
.14

.33
.24
.41
.27
.42
.18
.23
.15

69

.49
.09
.16
.49

.75
.15
.26
.10

.44
.17
.31
.41
.61
.19
.20
.13


vfa hda din viec tieu dfag hfag ndi. Nghien cto chi
ra ring chit nghia vi chtog teong tieu dtog cua
ngudi Viet cd tac dgng tieu cyc den cam fafa hfag
ngoai, tto dgng tich cyc den cam fafa hfag ndi va
y djfa mua hfag ngi. Mto do faay cam vfa hda cd
mdi quan he tich cue den sfa pham ngoai nhap
faung lai khdng cd quan he vdi chit nghTa vi chfag
teong tieu dfag. Hon nfa, tto ddng cua chu nghia vj
chfag din y difa mua khdng cd sy khto biet gifa
loai sto phim, thu nhap, gidi tifa va trinh do hgc
vin faimg lai cd sy khto biet theo lto tadi. Nhu vay
nghien cto hien tai bd sung mot sd vfa de khac tto
ddng din cam fato htog ndi va y djfa mua htog
ngi do la sy thien cam, gia difa va fadm tham khto
va cd sy khto biet gito Ha Ndi - Da Nfag - Hd Chi

Mifa ddi vdi cac yeu td tto ddng nay.

tam la: tdn vinh Idng yeu nude, gia tei vfa hoa
trayfa thdng Viet Nam, lgi ich cho dit nude khi tieu
dfag hfag Viet. Ddi vdi fato td chu nghia vi chtog,
cto ngi dung doafa nghiep cin quan tam la: tdn
vifa tifa ty tdn dfa tdc, hafa vi tifa dtog cd tetoh
nhiem vdi cto doafa nghiep, ngudi lao dfag tai Viet
Nam, tao tam ly so safa, phfa biet ddi xit, ky thi
jj^j,g ngoai. Cac ylu td khto fau gia difa, fadm
tham khto thi toy theo dto diem cua cto sfa pham,
khtoh hfag, ngudn lyc dl doafa nghiep cd the tto
ddng vao cac ca fafa trong gia difa cto fadm tham
khto cy the.

Khi tham faap vto titog thi tirttag Ha Ngi, Da
Ning va TP.HCM, kit qua nghien cto nay giiip faa
quan trj marketing thiy dugc sy khto biet gifa ba
thi tratag nay to do xay dyng dugc cto chifa stoh
5. K€t luan
marketing phu hgp cho ttog thj tmtag. Cu the, dd
Nghifa cto nay chi ra faieu ggi y cho cto faa
la vdi thj tratag Ha Ndi y difa mua cto khtoh htog
quto trj marketing teong luih vyc thyc pham tee em
chju chi phdi mafa ban mto chung bdi cac yeu td
tai Viet Nam. Tradetien,teongmd hifa tdng quat cto
chu nghia vj chtog, tham khto bieu tagng, tham
faa quto tri marketmg thay dugc mto do quan tegng
khao
chuyfa mdn; cac nhfa td sy thien cam, gia

tto ddng den yeu td y difa mua eua khtoh htog, to
difa,
sy
cam nhfa lai cd mite quan ttgng thap hon
dd giup xay dung chifa luge marketing tac ddng dfa
mto
chung.
Thj tratag Da Ning y difa mua cita
cto yeu td theo thu ta quan ttgng: cam fafa hfag ndi,
sy thien cam, tham khto bieu tagng, gia difa, chu khtoh hfag chju chi phdi mafa hon mto chung bdi
nghia vj chfag ttong tieu dfag, tham khto chuyfa cac yeu td chu nghia vj chung, sy thien cam, gia
mdn; ddng thdi de tto ddng dfa sy cam fato cua difa, sy cfai fafa, tham khto chuyfa mdn; ttong
khtoh htog thi sy thien cam vdi htog ngi dugc coi la khi dd yeu td tham khto bifa tagng lai cd mto quan
quan ttgng faat sau dfa chu ngbla vj chfag.
ttgng thap hon muc chung. Thj tratag tai TP.HCM,
Ddi vdi nhto td cam fafa hfag ndi, cto ndi dung y djfa mua cua khach hfag chju chi phdi mafa hon
doafa nghiep cfa quan tam la: gia ca hgp ly, thdng mto chung bdi cto yeu td sy thifa cam, tham khto
tin day du, sy sto cd va thuto tifa khi mua va sy bto bieu tagng, sy cam fafa; cto fafa td chu nghia vj
dam ciia faa sto xuat ttong nude. Ddi vdi fafa td chung, gia difa, tham khto chuyfa mdn lai cd mto
sy thien cam, cto ndi dung doafa nghiep cin quan quan trgng thap hon mto chung. •
Ldi thita nhan/cam an; Nghiin citu ndy dugc tdi trg b&i Quy phdt triin khoa hgc vd cdng nghi quoc gia
(NAFOSTED), so II4.3-20II.16
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Thong tin tac gia
*Nguyin Ngpc Quang, Tiin sy
- Td chitc tdc gid cdng tdc: Khoa Marketing - Dgi hgc Kinh ti Quoc ddn
- Linh vuc nghien cim: Marketing, Hdnh vi nguai tieu dimg, Thdm dinh gid
- Mpt so tgp chi tieu biiu tdc gid timg ddng tdi cdng trinh nghien cim: Tgp chi Kinh ti vd Phdt triin, Tgp
chi Thuang mgi, Tgp chi Nghiin cim Thuang mgi.
- Dia chi EmaU:
,j 224 thdng 02/2016
.Sa

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