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CHAPTER 13
Banking and the Management of Financial Institutions
331
Adverse selection in loan markets requires that financial institutions
screen out the bad credit risks from the good ones so that loans will be profitable
to them. To accomplish effective screening, lenders must collect reliable information from prospective borrowers. Effective screening and information collection
together form an important principle of credit risk management.
When you apply for a consumer loan (such as a car loan or a mortgage to purchase a house), the first thing you are asked to do is fill out forms that elicit a great
deal of information about your personal finances. You are asked about your salary,
bank accounts, other assets (such as cars, insurance policies, and furnishings), and
your outstanding loans; your record of loan, credit card, and charge account
repayments; and the number of years you ve worked and who your employers
have been. You also are asked personal questions such as your age, marital status, and number of children. The lender uses this information to evaluate how
good a credit risk you are by calculating your credit score, a statistical measure
derived from your answers that predicts whether you are likely to have trouble
making your loan payments. Deciding on how good a risk you are cannot be
entirely scientific, so the lender must also use judgement. A loan officer, whose job
is to decide whether you should be given the loan, might call your employer or
talk to some of the personal references you supplied. The officer might even make
a judgement based on your demeanour or your appearance (this is why most people dress neatly and conservatively when they go to a bank to apply for a loan).
The process of screening and collecting information is similar when a financial
institution makes a business loan. It collects information about the company s
profits and losses (income) and about its assets and liabilities. The lender also has
to evaluate the likely future success of the business. So in addition to obtaining
information on such items as sales figures, a loan officer might ask questions about
the company s future plans, the purpose of the loan, and the competition in the
industry. The officer might even visit the company to obtain a firsthand look at its
operations. The bottom line is that, whether for personal or business loans,