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content. In an ideal system, follow-up phone calls from an ED clinician
may provide an opportunity to answer ongoing questions, reinforce
discharge instructions, or identify patients in need of further care.
Suggested Readings and Key References
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department and primary care: a scoping study. Acad Emerg Med
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Bloch SA, Bloch AJ. Using video discharge instructions as an adjunct to
standard written instructions improved caregivers’ understanding of their
child’s emergency department visit, plan, and follow-up: a randomized
controlled trial. Pediatr Emerg Care 2013;29(6):699–704.
Centers for Medicare & Medicaid Services. Transition record with specified
elements received by discharged patients. Available online at
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Chernick LS, Stockwell MS, Wu M, et al. Texting to increase contraceptive
initiation among adolescents in the emergency department. J Adolesc
Health 2017;61(6):786–790.
Clarke C, Friedman SM, Shi K, et al. Emergency department discharge
instructions comprehension and compliance study. Can J Emerg Med
2005;7(1):5–11.
Engel KG, Heisler M, Smith DM, et al. Patient comprehension of
emergency department care and instructions: are patients aware of when
they do not understand? Ann Emerg Med 2009;53(4):454–461.e15.
Gutman CK, Cousins L, Gritton J, et al. Professional interpreter use and
discharge communication in the pediatric emergency department. Acad
Pediatr 2018;18(8):935–943.
Health
Literacy.
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. Accessed April 9, 2019.
Hill B, Perri-Moore S, Kuang J, et al. Automated pictographic illustration
of discharge instructions with Glyph: impact on patient recall and
satisfaction. J Am Med Inform Assoc 2016;23(6):1136–1142.
Institute for Healthcare Improvement. Ask Me 3: Good Questions for your
Good
Health.
Available
online
at



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