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It may be difficult in a brief encounter with a stranger to project the kind of
humanism we would like to project. The emergency department setting and
circumstances make this difficult. Yet there are some practical methods that
can assist the emergency physician (Table 5.2 ) in promoting humanism.
Cohen and Sherif have listed 12 tips on teaching humanism in medical
education.
INTRODUCTION AND JOINING
The first important step in expressing humanism comes in the introduction
of the physician to the patient and family. This is the first chance to let the
patient know who you are, why you are here, and that your goal is to help
them. On an average encounter in the ED the family sees many ED
personnel, you need to make your role clear to them. Meet and shake hands
with everyone in the room. Do not assume who they might be. Show your
interest in everyone. Sit down even though you may be in demand
elsewhere. Sitting down shows your interest and that you will give the time
that is needed for their child’s wellbeing.