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Conflict

Identifies areas for
improvement
Debrief, assign roles
before event when
possible
Teams gather following
resuscitations, sexual
assault evaluations,
physical restraint
episodes, etc. briefly
to identify what went
well, share
ideas/perspectives for
further improvement
Focus on what is best for Emphasize importance of
the patient and the
listening
family
Avoid blame

Strategies to Enhance Teamwork
Team work is critical to achieve the best patient outcomes and experience
and staff engagement. It is also a requirement for continued improvement
and innovation of the care model, the care delivery, and the environment.
Team members recognize that they have shared responsibility for clinical
decision making, the process through which care is delivered as well as
physical, experiential, and cost outcomes.
Table 4.2 provides some strategies to build a culture that supports strong
interdisciplinary team work.



CONCLUSION
Improved patient outcomes come from taking a team approach to the
clinical care of patients. Collaboration streamlines care and reduces error.
This is increasingly more important as complexity of care and technology
continues to grow. Healthcare leadership must incorporate education and
resources to promote teamwork to assure clinical excellence and continued
innovation.



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