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Conflict
Identifies areas for
improvement
Debrief, assign roles
before event when
possible
Teams gather following
resuscitations, sexual
assault evaluations,
physical restraint
episodes, etc. briefly
to identify what went
well, share
ideas/perspectives for
further improvement
Focus on what is best for Emphasize importance of
the patient and the
listening
family
Avoid blame
Strategies to Enhance Teamwork
Team work is critical to achieve the best patient outcomes and experience
and staff engagement. It is also a requirement for continued improvement
and innovation of the care model, the care delivery, and the environment.
Team members recognize that they have shared responsibility for clinical
decision making, the process through which care is delivered as well as
physical, experiential, and cost outcomes.
Table 4.2 provides some strategies to build a culture that supports strong
interdisciplinary team work.