HUMAN RESOURCE MANAGEMNT
UNIT 1

Versatile Business School, Egmore, Chennai - 600 008


SYLLABUS


UNIT I
Introduction- Meaning- scope- objective- functions- policies & roles
and importance of Human Resource Management- Interaction with
other functional areas-HRM &HRD a comparative analysis- Human
Resource Management practices in India.

Versatile Business School, Egmore, Chennai - 600 008


DEFINITION


According to Edwin Flippo,
"Personnel

Management

is

the

planning, organising, directing and

controlling

of

the

development,
integration

procurement,
compensation,

and

maintenance

of

people for the purpose of contributing
to

organizational,

individual

and

social goals".


Versatile Business School, Egmore, Chennai - 600 008


SCOPE OF HUMAN RESOURCE
MANAGEMENT


HRM in Personnel Management



HRM in Employee Welfare



HRM in Industrial Relations

SCOPE OF HRM

Versatile Business School, Egmore, Chennai - 600 008


HRM IN PERSONNEL MANAGEMENT


Manpower planning



Hiring (recruitment and selection)




Training and development



Induction and orientation



Transfer



Promotion



Compensation



Layoff and retrenchment
Versatile Business School, Egmore, Chennai - 600 008


HRM IN PERSONNEL MANAGEMENT



Employee productivity



Performance appraisal



Developing new skills



Disbursement of wages



Incentives, allowances



Traveling policies and
procedures



Other related courses of actions.

Versatile Business School, Egmore, Chennai - 600 008



HRM IN EMPLOYEE WELFARE


Working conditions and
amenities at workplace



Safety services, health
services, welfare funds, social

security and medical services


Safety officers



Eliminating workplace
hazards,



Support by top management,



Job safety,
Versatile Business School, Egmore, Chennai - 600 008



HRM IN EMPLOYEE WELFARE


Safeguarding machinery,



Cleanliness, proper
ventilation and lighting,



Sanitation,



Medical care,



Sickness benefits,

employment injury benefits,


Maternity benefits,




Unemployment benefits and

family benefits
Versatile Business School, Egmore, Chennai - 600 008


HRM IN INDUSTRIAL RELATIONS


Addressing grievances

and settling disputes


Maintain peace and
harmony in the
organization



Maintaining work

relations

Versatile Business School, Egmore, Chennai - 600 008


FEATURES OF HRM



As part of Management Discipline: Draws heavily from
management concept, principles, and techniques



As a Process: Planning, organizing, directing and controlling



As a continuous process: Requires a constant alertness and
awareness of human resources



Directed towards Achievement of Objectives: Concerned with
people in the organization both present and potential



Universal Existence: Relevant to all functional areas of
business
Versatile Business School, Egmore, Chennai - 600 008


OBJECTIVES OF HRM

SOCIETAL

PERSONAL


OBJECTIVES

ORGANIZATIONAL

FUNCTIONAL

Versatile Business School, Egmore, Chennai - 600 008


FUNCTIONS OF HRM
PROCUREMENT
OF MANPOWER

MISCELLANEOUS
T&D

FUNCTIONS

FUNCTIONS OF
HRM
WELFARE
FACILITIES

COMPENSATION
AND REWARD

MAINTENANCE
OF MANPOWER

INTEGRATION OF

INTERESTS

Versatile Business School, Egmore, Chennai - 600 008


MANAGERIAL FUNCTIONS OF HRM

Versatile Business School, Egmore, Chennai - 600 008


OPERATIONAL FUNCTIONS OF HRM

Versatile Business School, Egmore, Chennai - 600 008


ROLE OF HRM
 Advisory

Role

Personnel Policies
Personnel Procedures

 Service

role
 Audit role
 Consultancy role
 Facilitator role


Versatile Business School, Egmore, Chennai - 600 008


HUMAN RESOURCE POLICY


Policy is predetermined course of action established to guide
the performance of work towards accepted objectives.



In Organizational context “Policy is a statement or general
understanding which provides guidelines to member of the
organization for making decision in respect to any course of action.



Business Policy defines the scope or spheres within which decisions
can be taken.
Versatile Business School, Egmore, Chennai - 600 008


CHARACTERISTICS OF SOUND HR POLICIES


Relationship to organizational objectives



Planned formulation




Fair amount of clarity



Consistency



Balanced



Written



Communication
Versatile Business School, Egmore, Chennai - 600 008


CHARACTERISTICS OF SOUND HR POLICIES


Specific




Clear



Reliable/Uniform



Appropriate



Simple



Comprehensive



Flexible



Stable
Versatile Business School, Egmore, Chennai - 600 008


OBJECTIVES OF HR POLICY



To enable the organization to have adequate, competent and
trained personnel at all level.



To provide such conditions of employment that enable the
personnel to develop a sincere sense of unity with the
organization and to carry out their duties in the most willing
and effective manner.

Versatile Business School, Egmore, Chennai - 600 008


OBJECTIVES OF HR POLICY


To develop conditions for mutual trust and cooperation between

those who manage and who are managed at all levels.



To establish condition for developing personnel and utilization of

their full potential for their own and the organization.



To provide and create a sense of responsibilities, fundamental rights

of the employees and their dignity to those who directly deal with
human resources.

Versatile Business School, Egmore, Chennai - 600 008


TYPES OF POLICIES
ORIGINATED
POLICIES

IMPOSED
POLICY

APPEALED
POLICY

SPECIFIC
POLICY

Versatile Business School, Egmore, Chennai - 600 008


TYPES OF POLICIES


Originated policies: Made by top Management.



Appealed policies: Made on request to certain situation, or

if certain aspects are missing in the main policy.



Imposed policies: Imposed by Govt & authorities.



Specific Policy: Related to specific issues like Recruitment,
Transfer, Promotion etc.,
Versatile Business School, Egmore, Chennai - 600 008


ROLES AND RESPONSIBILITIES OF HR MANAGER


Humanitarian Role: Reminding moral and ethical obligations
to employees



Counselor: Consultations to employees about marital, health,

mental, physical and career problems.


Mediator: Playing the role of a peacemaker during disputes,
conflicts between individuals and groups and management.




Spokesman: To represent of the company because he has
better overall picture of his company’s operations.
Versatile Business School, Egmore, Chennai - 600 008


ROLES AND RESPONSIBILITIES OF HR MANAGER


Problem Solver: Solving problems of overall human
resource management and long-term organizational
planning.



Change

Agent:

institutional

Introducing

changes

and

and

implementing


installing

organizational

development programs


Management

of

Manpower

Resources:

Broadly

concerned with leadership both in the group and

individual relationships and labor-management relations.
Versatile Business School, Egmore, Chennai - 600 008


HUMAN RESOURCE DEVELOPMENT(HRD)


Human resource development (HRD) is a system of
developing in a continuous and planned way the
competencies of individual employees, groups, team and


the total organization to achieve objectives


Definition :

“HRD is a process of organizing and enhancing the
physical, mental and emotional capacities of individuals
for productive work”
Versatile Business School, Egmore, Chennai - 600 008