(HACKING THE)
FUTURE OF HR
By Maya Drøschler
Hosted by Barcelona Conference Group
FUTURE OF HR
WILL A ROBOT TAKE YOUR (HR) JOB?
• That depends….
FUTURE OF HR
INDUSTRY 4.0
• Internet of Things, Big Data, Machine Learning, AI, VR
FUTURE OF HR
INDUSTRY 4.0
• Must Human Resources change its name to Robot
Resources?
FUTURE OF HR
MAYA DRØSCHLER
• Losing my faith in:
• The existing recruting and assessment methods
• Employee surveys and performance appraisals
• Organizational charts and silos
FUTURE OF HR
MAYA DRØSCHLER
• HR Consultant, HR Partner, HR Manager, HRBP to the
CEO
• Founder, Point of HR
• Founder, HR Innovation Lab
FUTURE OF HR
AGENDA
• Part I:
• Hack I:
Future of work: blue, orange or green?
Be proactive and hack an upcoming
problem.
• Part II:
• Hack II:
Emerging HR roles.
Be bold and hack the HR department.
• Lunch
PART ONE
FUTURE OF WORK
FUTURE OF WORK
3 SCENARIOS
FUTURE OF WORK
3 SCENARIOS
• Three future options for HR according to PwC:
– Blue HR will take on a new, data driven role, focused
on executing business strategy.
– Orange HR will only engage in transactional work and will
be almost entirely outsourced.
– Green HR will become the driver of the corporate social
responsibility agenda.
THE BLUE WORLD
CORPORATE IS KING
• Big company capitalism rules as organizations continue
to grow bigger
THE BLUE WORLD
CORPORATE IS KING
TYPE
_______________
THE BLUE WORLD:
Corporate is king
CHARACTERISTICS
Driving goal
How to compete
Employee value proposition
Profit, growth and market leadership.
Scale is the crucial differentiator.
In a world, where the core is shrinking
and the periphery is expanding, the
promise of job securiity and status will
attract a lot of talent
THE BLUE WORLD
CORPORATE IS KING
•
In bed with your employer
THE BLUE WORLD
CORPORATE IS KING
• Data driven HR: sociometrics
– The sociometric badge captures:
•
•
•
•
•
•
Number and length of interactions
Tone of voice
Gestures
How much people talk/listen/interrupt
Expressions of empathy
Levels of introversion/extraversion
THE BLUE WORLD
CORPORATE IS KING
• Honest signals: each badge generates 100 data points a
minute
THE BLUE WORLD
CORPORATE IS KING
• We all have an intuition about it. But because we can
measure it, social intuition is no longer magic; it’s
now quantitative science.
.
The study: Sandy Pentland outfitted executives at a party with
devices that recorded data on their social signals—tone of voice,
gesticulation, proximity to others, and more. Five days later the same
executives presented business plans to a panel of judges in a
contest. Without reading or hearing the pitches, Pentland correctly
forecast the winners, using only data collected at the party
THE BLUE WORLD
CORPORATE IS KING
• Blue HR: Bring data or get lost
THE ORANGE WORLD
SMALL IS BEAUTIFUL
• Organizations fragment into looser networks of
autonomous, often specialized operations
THE ORANGE WORLD
SMALL IS BEAUTIFUL
TYPE
_______________
THE ORANGE WORLD:
Small is beautiful
CHARACTERISTICS
Driving goal
How to compete
Employee value proposition
Maximising flexibility while
minimising fixed costs.
A Massive Transformative Purpose.
Embracing the rise of the Gig
Economy, hiring a diverse mix of
people on an affordable, ad hoc basis.
Don’t own assets, but have access to
assets
Waiting for your next gig?
We got it for you.
Autonomy and ongoing challenges.
THE ORANGE WORLD
SMALL IS BEAUTIFUL
• Orange HR: Community Managers
THE ORANGE WORLD
SMALL IS BEAUTIFUL
• The gig economy is growing rapidly: increasing from
10% of the workforce in 2005 to 16% in 2015 (in the US)
– The alternative ways of working are spreading across industries and occupations
that are not normally associated with the gig economy.
– The majority of people joining the gig economy are well educated.
– More women than men work as freelancers.
– Millennials are the first generation of freelance natives.
THE ORANGE WORLD
SMALL IS BEAUTIFUL
• The gig economy is more than freelancing:
– co-creation
– hackathons
– staff-for-rent
THE ORANGE WORLD
SMALL IS BEAUTIFUL
• You wanna borrow one of my employees?
• HR must be ready to look for talent in awkward places
• New types of partnerships will be the norm in 2020 and
beyond
THE ORANGE WORLD
SMALL IS BEAUTIFUL
• The HR department of the orange organization will
devote its attention to people who work outside the
organization, and who will have no intention of ever
working for it in a conventional employment relationship
THE ORANGE WORLD
SMALL IS BEAUTIFUL
•
•
•
•
From scarcity to abundance
From owning to sharing
From possession to having access
From fear to trust
