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The Extended DISC Model

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Extended DISC Participant’s Training Power Point

4/16/18

Extended DISC® Assessments
Certification Training
Participant PowerPoint

2018

© Extended DISC N.A., Inc. - All Rights Reserved

Training Goals
Understand the 4 Steps to Effective Communication
Step 1:
Understand
DISC Styles;
how people
are similar
and different

Step 2:
Increase selfawareness
and how
others see our
style

Step 3:
Identify the


main DISC
styles of
others

Step 4:
Modify our
behaviors
appropriately
to improve
interactions

Understand the Extended DISC Tools
Individual
Assessment
Tools

Work Pair
Assessment
Tools

Team
Assessment
Tools

Deliver DISC and utilize resources postcertification

© Extended DISC N.A., Inc. - All Rights Reserved

©Extended DISC N.A., Inc. – www.ExtendedDISC.org


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Extended DISC Participant’s Training Power Point

4/16/18

The Extended DISC Model

© Extended DISC N.A., Inc. - All Rights Reserved

History of the Extended DISC
§  Based on theories developed
by of Carl Gustav Jung, in the
early 1920s.
§  Considered to be the father of
analytical psychology.
“Everything that irritates us about
others can lead us to an
understanding of ourselves.”

Carl Gustav Jung
© Extended DISC N.A., Inc. - All Rights Reserved

©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point

4/16/18

Jung’s Theory of Human Behavior
Thinking
ã Identifies 4
behavioral
dimensions
ã Graphs your
behavioral
style

Sensing

Intuition

Feeling

â Extended DISC N.A., Inc. - All Rights Reserved

History of the Extended DISC ®
4 Quadrant DISC Model
based Carl Jung’s 2 axis
model
4 Quadrant DISC Model


1928

First Tool

1951

1994

Extended DISC® System

William Moulton Marston
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©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point

4/16/18

Thinking

DOMINANCE

CORRECTNESS
Sensing


Intuition

STEADINESS

INFLUENCE

Feeling

4 Quadrant DISC Model
© Extended DISC N.A., Inc. - All Rights Reserved

Extended DISC

Unconscious Behavior

Other DISC

Conscious Behavior

•  Natural behavior

•  Role (Work) behavior

•  Less stressful behavior

•  Desired behavior

•  Less energy


•  Adjusted behavior

•  Pressure behavior

•  More energy

•  Spontaneous behavior

ã Corporate culture

Extended DISC vs. DISC
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Extended DISC Participant’s Training Power Point

4/16/18

Extended DISC® Diamond
Tool for observing and analyzing
behavior
Measures how we do things
Builds on the 4 quadrant DISC Model to
better reflect that we are more complex

and multidimensional (160 vs. 16
behavioral styles)

We can have up to 3 styles naturally
Everyone has D,I,S, and C styles
(natural vs. not natural)

Successful people/leaders
comes from all styles
© Extended DISC N.A., Inc. - All Rights Reserved

Extended DISC Diamond
Task/Facts Orientation

Focus on the halves
of the model:

• 

TOP HALF:
TASK

• 

BOTTOM HALF:
PEOPLE

• 

• 


LEFT SIDE:
RESERVED

• Relies on 5
Senses

•  Relies on
6th Sense

Active

Reserved

• How things
could be

• How things
are

RIGHT SIDE:
ACTIVE

People/Feelings Orientation

© Extended DISC N.A., Inc. - All Rights Reserved

©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point

4/16/18

Extended DISC
Diamond Key

© Extended DISC N.A., Inc. - All Rights Reserved

Understanding the DISC Styles
Step 1:
Understand
DISC Styles;
how people
are similar
and different

Step 2:
Become more
self-aware and
how others
see our style

Step 3:
Identify
the main

DISC
styles of
others

Step 1
Step 4:
Modify our
behaviors
appropriately
to improve
interactions

© Extended DISC N.A., Inc. - All Rights Reserved

©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point

None of the
styles are better
or worse. They
all have
similarities and
differences.


All styles have
strengths and
all styles have
areas of
development.

4/16/18

99% of all
individuals
taking the
assessment
have a
combination of
styles.

DISC Behavioral Styles
© Extended DISC N.A., Inc. - All Rights Reserved

Task-orientation

Active

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©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point

4/16/18

D-Style
Decisive, tough, drivers
Strong-willed, direct
Competitive, demanding
Independent, self-centered
Focus - actively controls tasks and
things.
Under pressure - lack of concern
Fear - loss of control
Change – ”Things don't progress
without change”
Doing - ”Do it now“

© Extended DISC N.A., Inc. - All Rights Reserved

How to Identify D-style
§  Is aggressive
§  Blunt, impatient and
demanding
§  Focuses on results
§  Builds relationships through
doing
§  Interrupts others
§  Becomes irritated easily

§  Is direct, says what thinks
§  “What’s the bottom line?”
§  Focuses on the big picture

§  States own opinions as facts
§  How does this benefit ME?”
§  Often appears to be in a
hurry
§  Makes decisions quickly,
hastily
§  Multi-tasker
§  Difficulty understanding
others’ viewpoints or feelings

© Extended DISC N.A., Inc. - All Rights Reserved

©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point

4/16/18

Identifying a D-Style

© Extended DISC N.A., Inc. - All Rights Reserved


Communicating with a D-Style

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Extended DISC Participant’s Training Power Point

4/16/18

Active

People-orientation
© Extended DISC N.A., Inc. - All Rights Reserved

I-Style
Sociable, charismatic
Talkative, energetic
Spontaneous, impulsive
Expressive, optimistic
Persuasive, inspiring
Focus – actively involved with
people and emotions
Under pressure –disorganized

Fear - social rejection
Change - "this is going to be fun!“
Doing – “Let's have fun doing it!"

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©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point

4/16/18

How to Identify I- style
§  Jumps from subject to
subject

§  Talks a lot
§ 

Is animated

§ 

Gets easily excited


§ 

Is open and friendly

§  Appears unorganized
§ 

Does not listen for long

§ 

Stays away from hard facts

§ 

Does not pay close attention

§  Does not focus much on
details
§  Talks about people he/she
knows
§  May make decisions
spontaneously
§  May ask same questions
several times
Đ May touch; comfortable with
physical contact

â Extended DISC N.A., Inc. - All Rights Reserved


Identifying an I-Style

© Extended DISC N.A., Inc. - All Rights Reserved

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Extended DISC Participant’s Training Power Point

4/16/18

Communicating with an I-Style

© Extended DISC N.A., Inc. - All Rights Reserved

Reserved

People-orientation
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Extended DISC Participant’s Training Power Point

4/16/18

S-Style
Calm, steady, loyal
Careful, patient, amiable
Family-oriented
Good listener
Modest, Trustworthy
Focus – involved with
familiar people
Under pressure – too accommodating
Fear - loss of stability
Change - “It's working fine now, why
change?“
Doing – “Let's do it as agreed.“
© Extended DISC N.A., Inc. - All Rights Reserved

How to Identify S-style
§  Easy-going
§  Appears calm
§  Listens carefully and
actively
§  Appears thoughtful
§  Nods and goes along
§  “Let me think about it”
§  Likes own physical space


§  Asks questions and inquires
about the specifics
§  Seems to have strong
opinions but does not
express them vocally
§  Completely new ideas/
things seem to make him/
her uncomfortable
§  Ponders alternatives, slow
in making decisions

§  Does not get easily
excited

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©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point

4/16/18

How to Identify S-Style

© Extended DISC N.A., Inc. - All Rights Reserved


How to Communicate with S-Style

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Extended DISC Participant’s Training Power Point

4/16/18

Task-orientation

Reserved

© Extended DISC N.A., Inc. - All Rights Reserved

C-Style
Precise, detailed, quiet
Follows rules, systematic
Logical, cautious
Formal, disciplined
Focus - analyzes task and things
Under pressure - overly critical
Fear - criticism of work

Change - “Why do we need to change?“
Doing - “Let's do it right“

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©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point

4/16/18

How to Identify C-style
§  Focused on details
§  Quiet and cautious
§  Asks many questions
§  Not comfortable with physical
contact
§  Appears reserved and somewhat
timid
§  Doesn’t easily express
disagreeing views
§  May have done homework on
the products/services

§  Studies specifications and

other information carefully
§  Makes decision only after
studying pertinent facts/
issues
§  May be very critical; criticism
based on facts, not opinions
§ 

“Fine” really is good

§  Tends never to forget. Finds it
hard to let go

© Extended DISC N.A., Inc. - All Rights Reserved

How to Identify C-Style

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©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point

4/16/18


How to Communicate with C-Style

© Extended DISC N.A., Inc. - All Rights Reserved

DISC Behavioral Styles: Key Points
• 
• 
• 
• 

None of the styles are better or worse. They have similarities and
differences.
All styles have strengths and all styles have areas of development.
Our style does not limit what we can accomplish or how successful
we can be. Predicts how we prefer to do things.
Successful people are represented by all styles. They are keenly
self-aware and are able to
modify their style.

© Extended DISC N.A., Inc. - All Rights Reserved

©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point


4/16/18

Extended DISC® 2015 Style Distribution
UK – 26%

UK – 15%

Canada 25%

Canada – 8%

USA – 29%

USA – 11%

Singapore – 26%

Singapore – 13%

Global – 30%

Global– 12%

UK – 29%

UK – 30%

Canada – 34%

Canada – 33%


USA – 28%

USA – 32%

Singapore – 39%

Singapore – 23%

Global – 31%

Global– 26%
2015 Extended DISC
Validation Study

© Extended DISC N.A., Inc. - All Rights Reserved

How to Identify the Main DISC
Styles of Others
Step 1:
Understand
DISC Styles;
how people
are similar
and different

Step 2:
Become more
self-aware and
how others

see our style

Step 3:
Identify
the main
DISC
styles of
others

Step 3
Step 4:
Modify our
behaviors
appropriately
to improve
interactions

© Extended DISC N.A., Inc. - All Rights Reserved

©Extended DISC N.A., Inc. – www.ExtendedDISC.org

18


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Extended DISC Participant’s Training Power Point

4/16/18


Identify The Main DISC Styles In Others
Observe

Assess

Recognize

•  What the person
•  Active vs. Reserved
talks about
•  How they say it

ã Task vs. People

ã Body language
ã Tonality

â Extended DISC N.A., Inc. - All Rights Reserved

OAR: Observe
Goal: Observe and identify patterns of behaviors. Can be face-toface, on the phone, written communication, etc.

What they talk about - family, hobbies, accomplishments, name
dropping, brand specific, they say nothing at all
How they say it – type of words used, descriptive or not,
economical in choice of words, types of questions (e.g., how, what,
who, why)
Tonality - loud, quiet, monotone, voice inflection, confident when
speaking, emotional
Body language - animated, still, uses facial expressions, talks using

their hands

© Extended DISC N.A., Inc. - All Rights Reserved

©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point

4/16/18

Identifying Behavioral Styles
Facts/Task Orientation

D

C
TALKS ABOUT:
Facts, analyses,
details, rules,
instructions

5 Senses

TALKS ABOUT:
Goals, oneself, hard

values, results,
change

6th Sense

Reserved

Active
TALKS ABOUT:
Agreements,
principles, past,
proofs, one’s team

How things are

TALKS ABOUT:
People, team-spirit,
good things, future,
oneself

How things
could be

I

S
People/Feelings Orientation

© Extended DISC N.A., Inc. - All Rights Reserved


Questions the Styles Ask
C

D

WHY?

WHAT?

HOW?

WHO?

S

I
© Extended DISC N.A., Inc. - All Rights Reserved

©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point

4/16/18

OAR: Determine: Active vs. Reserved?


© Extended DISC N.A., Inc. - All Rights Reserved

Determine: Task-oriented or People-oriented?

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©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point

4/16/18

OAR: Recognize

© Extended DISC N.A., Inc. - All Rights Reserved

Identify Other DISC Styles
Introvert

Task - Oriented
Tell Others

Ask Others


Reserved

Active/Outgoing

Accept Others

Relate to Others

People - Oriented

Extrovert

© Extended DISC N.A., Inc. - All Rights Reserved

©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point

4/16/18

Is it correct
and am I
your “go-to”
person?


Is it done
and am I
great?

Is it safe and
will you
support me?

Is it fun and
do you like
me?

Identifying DISC Styles
© Extended DISC N.A., Inc. - All Rights Reserved

Am I right ?

Am I
winning?

Am I safe ?

Am I liked ?

Identifying DISC Styles
© Extended DISC N.A., Inc. - All Rights Reserved

©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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Extended DISC Participant’s Training Power Point

4/16/18

Logical
Competitive

Controlled

Direct

Systematic

Confident

Accurate

Energetic

Reliable

Patient

Optimistic

Steady


Spontaneous

Good listener
Social
Helpful

© Extended DISC N.A., Inc. - All Rights Reserved

Step 2

Identifying Your Style:
Extended DISC Individual Assessments

Step 1:
Understand
DISC Styles;
how people
are similar
and different

Step 2:
Become
more selfaware and
how others
see our style

Step 3:
Identify
the main

DISC
styles of
others

Step 4:
Modify our
behaviors
appropriatel
y to improve
interactions

© Extended DISC N.A., Inc. - All Rights Reserved

©Extended DISC N.A., Inc. – www.ExtendedDISC.org

24


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Extended DISC Participant’s Training Power Point

4/16/18

Things to Remember about the Personal Analysis
Based on the DISC model.

This is not a test. The analysis has NO right or wrong answers,
but there are 24 forced-choice questions which are challenging.
It is a behavioral inventory based on self-evaluation and designed to

clarify in what order and relation to others an individual prefers the areas
of the four-quadrants.
Measures your natural behavioral styles or natural reaction mode in different
situations. The report shows who you actually are, not just who you think you
need to be in your current work environment.

© Extended DISC N.A., Inc. - All Rights Reserved

Extended DISC Personal Analysis
Does NOT measure intelligence, experience,
professional skills, ability or attitudes.
Does not limit a person's ability to develop in another direction or
work environment. Everyone has the ability to adjust their behaviors
- our style should not be used as an excuse for us or for other
people.

Not just a “pretty picture” report – shows things we like to see
about ourselves, things we may not necessarily like, and things
we may be unaware of (our blind spots).

© Extended DISC N.A., Inc. - All Rights Reserved

©Extended DISC N.A., Inc. – www.ExtendedDISC.org

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