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31/01/14 nhóm chuyên gia
HO CHI MINH UNIVERSITY OF TECHNOLOGY
HO CHI MINH UNIVERSITY OF TECHNOLOGY
FACULTY OF MACHINE
FACULTY OF MACHINE
INDUSTRIAL SYSTEM ENGINEERING
INDUSTRIAL SYSTEM ENGINEERING
KAIZEN
MASTER NGUYEN NHU PHONG
GROUP 13
LUU THANH DAT 20600456
DO MINH HOANG 20600778

What does Kaizen Mean?

Japanese term

“Kai” means “Change”

“Zen” means “for the better”

Kaizen: Continuous Improvement

Concept

Small incremental improvements

Improvements add up over time

What is a Kaizen Event?


Continuous Improvement
Event

Dedicated Resources

Specific Goals

Short time frame

Also known as Kaizen Blitz
(lightning fast improvement )

Why Use Kaizen?

To solve problems

To eliminate waste

Create ownership

Support lean thinking

1
2
3
4
5
6
7
Taiichi Ohno’s 7 Wastes



A short burst of intense activity & effort
(can range in hours to days)

Emphasis on action over analysis

Focused on improving the Value Stream
and achieving flow

Driven to resolving a specific problem or
achieving a specific goal.
What is a Kaizen Workshop?

What is a Kaizen Workshop?

A Kaizen Workshop is Characterized by

A focus on an area or process to achieve a
specific goal.

Includes a team that is empowered to make
changes.

Team make-up should include: Operators,
Maintenance, Outside Eyes, and a process owner.

Supported by management with Money, Time.

1. Define the opportunity


Cost, Quality, Waste
2. Form & train the team

They must be dedicated resources – commitment

They must be trained in specifics regarding the task at
hand.
3. Set goals / collect baseline data

Is the problem well understood – what does success
look like?
4. Leader & team responsibilities
Kaizen Preparation

How Are Kaizen Teams Formed?

Team composition & training is critical to
the success of the team

Composition should reflect the diversity of
the work center

A team generally consists of 6-10 people

Each member will be chosen to perform a
specific role – everybody works

Do It Again
Kaizen

Identify Waste
Plan
Counter-
measures
Reality
Check
Make
Changes
Celebrate
Measure
Results
Make this
the Standard
Document
Reality
Verify
Change
Start Here
Kaizen Cycle

Six Basic Rules of Kaizen
1. Respect others
2. Document reality
3. Do your share
4. Try something new
5. Ask why (the 5 why’s)
6. Be safe / Think safe

Tools for Kaizen Blitz Projects
1.Benchmarking

2.Pareto Charts
3.Cause and Effect diagrams
4.Brainstorming
5.Process Mapping
6.Spaghetti Diagrams
7.Internal vs. External time/steps
8.Root Cause Analysis (5 Whys)
16
Chicago Manufacturing Center

What is the goal of an Event?

Improve an area of the business

Process Waste Reduction

Space Reduction

Labor Efficiency

Quality or Mistake Proofing

Output Improvement

Manageable

Pick items that can be done right away

Employee Involvement


Culture change

Trying out ideas

What happens during an event?
Planning

Week 1

Select project & team leader

Communicate with target areas

Week 2

Select team members, define scope & goals

Write work plan/charter

Week 3

Confirm commitments & gather some data

Re-communicate with target areas

What happens during an event?
Week 4 – Event Week

Day 1


Training for event

Map & assess current state

Day 2

Determine improvements,
implement

Day 3

Pilot changes

Day 4

Review project

Present to management

What happens during an event?
Weeks 5, 6 & 7 – Follow up

Prioritize open action items

Report to management & core team

Open Items

Achievement of goals


Additional event if necessary

Close out project & document

Archive work plan

Scan all data collected

Everyone and Everything Wins
Front line staff
Better process
Ideas for change
“Being listened to and
allowed to shape the
process I work in”
Organisation
Key indicators
improved
Quality
Cost
Delivery
Safety
Morale
Customers
Increased
Satisfaction
Better quality
Better predictability
Lower costs


Questions & Answers

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